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Useful Product
March 25, 2022

Useful Product

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Stripe

Stripe makes it easy to handle credit card sales. We use it to manage revenue and credit card processing from multiple product revenue streams. During closing, we export reports from Stripe to reconcile to the GL. We configured the cash receipts to post to our GL directly, which is convenient and automated.
  • It processes payments well.
  • It is easy to set up.
  • It has a flat fee.
  • Reporting is confusing.
  • Reconciling issues to Chargify could be better.
  • The user interface is lacking.
  • Ease of use
  • Convenience
  • Ease of set up
  • Automates credit card sales
  • Reduces the headcount needed for processing credit card sales
  • Ability to sell to customers who want to order directly without going through a sales rep

Do you think Stripe Payments delivers good value for the price?

Yes

Are you happy with Stripe Payments's feature set?

Yes

Did Stripe Payments live up to sales and marketing promises?

Yes

Did implementation of Stripe Payments go as expected?

I wasn't involved with the implementation phase

Would you buy Stripe Payments again?

Yes

Stripe is well suited for a small business with limited reporting needs. Large customers can also find it useful though. The reporting is confusing to use, and some reconciliations and tasks had to be very manual as a result. It is easy to refund customers and manage and cancel subscriptions.