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Tenfold Call Software Review
August 24, 2017

Tenfold Call Software Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tenfold

The organization uses Tenfold for our outbound sales calls. It is used by both the Sales Development team for lead generation and also the account manager for their outbound activity. It helps to automate the day to day calls and makes for an easier call management process. It addresses the problem of manually taking the time to dial and record notes into Salesforce.
  • Tenfold provides a nice integration into Salesforce. It allows the user to be able to document notes in one place without cutting and pasting.
  • It takes over the process of needing to dial phone numbers manually.
  • It allows users to see in a dashboard how they are competing against teammates in the amount of calls they make.
  • Possibly a better way to track prospects via social media like LinkedIn.
  • Provides a tool to increase efficiency around outbound dials.
Tenfold is an excellent tool for helping lead generation and teams that require an extensive amount of outbound dials. Teams that don't require a lot of interaction with Salesforce and on the phone would probably not benefit from this tool.