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Take the Bot out of the Human!
December 12, 2019

Take the Bot out of the Human!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UiPath Enterprise RPA Platform

UIPath is currently being used by the IT department to automate the offboarding process for separated employees. We are doing a bit of a roadshow to the different business areas showing them how it can be used to remove inefficiencies from their department and improve employee happiness. We are currently working on a proof of concept for our human resources and customer service department. We are excited to put UiPath to work in our business areas and show them how much time it can help save!
  • Bridge gaps in current processes or automations.
  • Automating work done in 3rd party SaS solutions.
  • Working with browsers besides IE.
  • Giving examples of their activities.
  • Reduced work load for teams with automations in place.
  • Easy to obtain ROI.
Their customer support has been very responsive and our account executive is always available for questions or trying to find us help when needed. They also have forums where you can get support from UiPath or community developers around the clock, so it's a great resource for questions or issues you may run into.

Do you think UiPath Automation Platform delivers good value for the price?

Yes

Are you happy with UiPath Automation Platform's feature set?

No

Did UiPath Automation Platform live up to sales and marketing promises?

Yes

Did implementation of UiPath Automation Platform go as expected?

No

Would you buy UiPath Automation Platform again?

Yes

UIPath is well suited to automate gaps in processes or processes that use 3rd party SaS solutions. It also integrates easily with SAP so it can begin to automate some of the mundane data entry tasks performed by the business daily.

It isn't the answer for everything though. There are other tools that can do automation or have built-in workflows, and there is no reason to break the wheel to put another one in its place. Keep the good things you already have going and use RPA to improve on them.