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10/10 Recommend - Two Thumbs Up
August 25, 2022

10/10 Recommend - Two Thumbs Up

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ventiv IRM

Tutor Perini uses Ventiv IRM as a way to gather and collect all information on our each of our many policy claims (i.e. Workers Comp, General Liability, and Auto), and have it be a catch all and a way to keep our entire team up to date on all claims. We have thousands of different projects across the country, and use many different insurance carriers. Instead of having to track down all the info on claims/claimants on different carrier websites, we utilize Ventiv IRM as a catch all.
  • Very user friendly and intuitive
  • Quick searches
  • Setting up a new claim / project
  • Customer Support & Service
  • Setting up a new Advance Query report - sometimes I run into glitches
  • When creating/implementing a match merge, the two claims that are set to merge, need to be typed EXACTLY the same (UPPERCASE & lowercase matching on both, if one is all caps and the other is lowercase, the match merge is not successful)
  • I do wish there was a way to self-match two claims instead of waiting for the match merge.
  • Organization has been the biggest positive
  • Only negative is getting our team 100% on board with utilizing it

Do you think Ventiv IRM delivers good value for the price?

Yes

Are you happy with Ventiv IRM's feature set?

Yes

Did Ventiv IRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ventiv IRM go as expected?

Yes

Would you buy Ventiv IRM again?

Yes

I think the capabilities that Ventiv IRM has are incredible, even more so that what we've already started utilizing it for. The ability for it to be able to create graphs with reportings is a very visually useful.

I do think that what we have access to is limited to our knowledge at this point. I have set up mine and my team's dashboards and customized it for each persons needs (i.e. the most updated claims that each person needs to see vs seeing every updated claim, etc), but I believe there are further capabilities that can be done, we just aren't familiar with it. As we continue to learn how to use/utilize Ventiv IRM for our needs, I'm sure my 9 points will elevate to a 10!