Pretty pleased thus far with Vertex O Series and Returns capabilities. Still room for changes
October 30, 2019
Pretty pleased thus far with Vertex O Series and Returns capabilities. Still room for changes
Score 7 out of 10
Vetted Review
Verified User
Software Version
Vertex Indirect Tax O Series
Overall Satisfaction with Vertex
Used by Tax Department. Addresses more accurate calculations of sales and use tax.
Will address more automated return completion and review process.
Will address more automated return completion and review process.
- Identify and calculate appropriate taxes using provided details.
- Identifying appropriate return to use per state.
- Communicating with clients regarding issues and updates.
- GPS Coordinates lookup for TAID
- Decreased the monthly processing time for our returns.
- Improved the accuracy of the return amounts as well as allocation.
- Product Features
- Product Usability
- Positive Sales Experience with the Vendor
The product features was the top factor compared to other options. The fact Vertex maintains all the jurisdictions rates and updates was key.
Oracle EB Tax
- Using the inventory solution
Vertex support assisted with me not being able to update the application.
- Oracle
- Viper+