A solution that delivers on advanced capabilities but falls short on basic security administration such as VPN and MFA by charging for it.
July 13, 2022

A solution that delivers on advanced capabilities but falls short on basic security administration such as VPN and MFA by charging for it.

David Simpson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard Network Security

I support all facets of leveraging Watchguard solutions both internally as an IT security consultancy as well as clients looking for UTM solutions.
  • The watchguard log viewer
  • UTM services
  • ability to create clear policies.
  • Charging for MFA? In my opinion, this is a basic security requirement and you want to charge for it?
  • In my experience, not so great VPN client solutions. No pre windows login unless using old shrew pro client. Again basic solutions other solutions offer that WG wants to charge for.
  • NO FedRAMP authorized cloud solution. Again basic industry.
  • I would say again that charging for basic parts of the solution such as mfa, sso and bad vpn client solutions make WatchGuard sometimes very irritating.
They were purchased through the vendor. Generally never need WatchGuard support. I've been working with and installing WatchGuard since 1999.
Palo Alto sonciwall, fortinet, cisco. They offer better inclusive VPN clients and solutions and integration of MFA as the most BASIC security solution. Did I mention BASIC?

Do you think WatchGuard Network Security delivers good value for the price?

Yes

Are you happy with WatchGuard Network Security's feature set?

Yes

Did WatchGuard Network Security live up to sales and marketing promises?

Yes

Did implementation of WatchGuard Network Security go as expected?

Yes

Would you buy WatchGuard Network Security again?

Yes

In my opinion, Watchguard again attempts to charge for items that are just industry-required minimum requirements. MFA, SSO, and Pre login VPN clients. You can't use it in most governments or companies doing federal work as none of the solutions is fed ramp authorized.

WatchGuard Network Security Feature Ratings

Identification Technologies
8
Visualization Tools
10
Content Inspection
9
Policy-based Controls
9
Active Directory and LDAP
10
Firewall Management Console
10
Reporting and Logging
10
VPN
1
High Availability
10
Stateful Inspection
9
Proxy Server
9