Overall Satisfaction with Workfront
Our department and contractors (2000) use Workfront, as well as a few other departments in my organization. Prior to Workfront (AtTask), we went through five project management systems in seven years, including COTS and custom solutions. Workfront has helped us get a handle on the thousands of project we do, providing visibility and better consistency than we have had before.
- Collaboration is excellent in Workfront. It largely replaces emails for work requests, and allows communication across projects, tasks and issues. Communication is very similar to how a social media tool would operate, making communication very user friendly.
- Reporting and dashboards are a strong feature in Workfront. We use it for management, individual, department and team specific dashboards and reporting. It is quick and easy to setup a report or dashboard, and we often can write them in minutes...even during the same meeting it is requested in.
- The API is easy to use and powerful in Workfront. But there is no method to trigger an external process through the API (for example, complete a field or achievement of status triggers an external process). We use the "external page" feature in Workfront to achieve this functionality, which works well...but it would be nice to see it natively in the product.
- Before Workfront, our department was in silos with each team doing their own thing and no visibility across the entire project lifecycle. Workfront has helped us link these teams together, allowing a unified WBS and visibility and reporting across the entire department.
Adobe Workfront Feature Ratings
Using Workfront
1500 - Project managers
Media broadcast producers and all staff (editing, filming, production, etc)
Film producers and all staff (editors, filming, voice and image production, etc)
Digital media production and design staff (websites, mobile apps, manuals, magazines)
Language translation
Product managers
Managers and directors
Finance department
Human Resource department
Media broadcast producers and all staff (editing, filming, production, etc)
Film producers and all staff (editors, filming, voice and image production, etc)
Digital media production and design staff (websites, mobile apps, manuals, magazines)
Language translation
Product managers
Managers and directors
Finance department
Human Resource department