Workfront allows us to organize extensive project work
Steve Bartell | TrustRadius Reviewer
Updated March 16, 2016

Workfront allows us to organize extensive project work

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Workfront

Our department and contractors (2000) use Workfront, as well as a few other departments in my organization. Prior to Workfront (AtTask), we went through five project management systems in seven years, including COTS and custom solutions. Workfront has helped us get a handle on the thousands of project we do, providing visibility and better consistency than we have had before.
  • Collaboration is excellent in Workfront. It largely replaces emails for work requests, and allows communication across projects, tasks and issues. Communication is very similar to how a social media tool would operate, making communication very user friendly.
  • Reporting and dashboards are a strong feature in Workfront. We use it for management, individual, department and team specific dashboards and reporting. It is quick and easy to setup a report or dashboard, and we often can write them in minutes...even during the same meeting it is requested in.
  • The API is easy to use and powerful in Workfront. But there is no method to trigger an external process through the API (for example, complete a field or achievement of status triggers an external process). We use the "external page" feature in Workfront to achieve this functionality, which works well...but it would be nice to see it natively in the product.
  • Before Workfront, our department was in silos with each team doing their own thing and no visibility across the entire project lifecycle. Workfront has helped us link these teams together, allowing a unified WBS and visibility and reporting across the entire department.
Workfront handles both repetitive and ad hoc projects equally well. In our organization, we use both waterfall and agile methodology to manage projects. Workfront handles both of these methods very well, with a user friendly agile board. But it also allows combination of agile and waterfall methods together in the same project...where some teams may be agile and some may be waterfall. These methods generally don't mix well from a process perspective, but Workfront incorporates them together as well.

Workfront Feature Ratings

Task Management
10
Resource Management
7
Gantt Charts
10
Scheduling
10
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
9
Support for Waterfall Methodology
10
Document Management
10
Email integration
6
Mobile Access
9
Timesheet Tracking
8
Change request and Case Management
6
Budget and Expense Management
5

Using Workfront

1500 - Project managers
Media broadcast producers and all staff (editing, filming, production, etc)
Film producers and all staff (editors, filming, voice and image production, etc)
Digital media production and design staff (websites, mobile apps, manuals, magazines)
Language translation
Product managers
Managers and directors
Finance department
Human Resource department

Workfront Training

Workfront training does well doing step by step walkthrough, visual examples, and clarity.

Workfront Reliability