Workfront Makes Work Manageable
April 11, 2017
Workfront Makes Work Manageable
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Workfront
We currently use Workfront to help assist with many different departments. We are using it to help plan new software releases, upgrades for our retail stores, training development, and more. My team uses it to help manage a complicated multi-week rollout of new software to each of our 6000 retail locations.
- Workfront does a great job managing the work for each of our employees - it gives us a place to keep all of work in one place, and helps prioritize and schedule the work so we always know what we need to work on next.
- Collaboration - Workfront allows us to post updates on projects, tasks, and issues, so that everyone is always on the same page and knows what is going well and what is going not-so-well with the different challenges we face daily.
- Project Management - Workfront gives us a great way to always know the status of our projects - whether a project is behind or ahead of schedule, whether or not a project is below or above budget, and whether or not we have enough resources assigned to a project that we need, we always know what our focus areas are and how we can improve them.
- My team deals with over 6000 projects split between a small team of 10 people. This is the nature of our implementation.
- Because of this, we struggle with "information overload" - any one of our technicians may have a few thousand tasks assigned to them at any one time. We always know what we need to do next thanks to the great work management tool - but we suffer from "alert fatigue."
- For instance, if we create a new project, the technicians on the project may receive over 200 notifications - each notification letting them know that they have a new task assigned to them.
- Workfront gave a HUGE ROI to our implementation team; the team that manages over 6000 projects between 10 people.
- Without workfront (and with other tools we tried, like Wrike) we struggled with being able to manage these projects on the macro-level. We may have been able to do the work on an individual project, but we didn't have the ability to see how our team was doing as a whole, and we couldn't easily figure out which technicians had the bandwidth for more projects. Workfront made all of this possible for us.