XenDesktop - Top of the pack
October 06, 2015

XenDesktop - Top of the pack

Preston Gallwas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

7.6

Modules Used

  • XenDesktop, XenApp, Provisioning Services, NetScaler Application Delivery Controller

Overall Satisfaction with XenDesktop

XenDesktop empowers our users to work from anywhere while maintaining a consistent and persistent user experience. Our mobile workforce is able to access the information vital to their job functions from any device, anywhere. XenDesktop allows us to present our apps and desktops to our staff in a way that is familiar and customizable to them for the context in which they are working.
  • XenDesktop allows for connections from any type of device.
  • XenDesktop has fantastic delegated administration, allowing for large IT organizations to delegate tasks to support desk, junior and senior engineers.
  • XenDesktop integrates desktop and application delivery seamlessly and is backed by the leader of the industry for decades.
  • Provisioning XenDesktop with Provisioning Services provides unparalleled scalability and performance at a fraction of the time, cost and effort of other solutions.
  • Some legacy features have not yet made it to newer versions of XenDesktop architecture, specifically around troubleshooting information from EdgeSight.
  • Citrix level 1 support can be painful at times.
  • While nothing else compares to XenDesktop in terms of features and functionality, the lesser-featured rivals can be less expensive, so it can be a battle to demonstrate the total cost of ownership (TCO) against alternative solutions that have hidden costs.
  • Faster onboarding - A standard environment can be delivered in near real time as soon as accounts are made.
  • Business Continuity - Even in a small hardware outage, users can resume work from any device.
  • Consistent experience ensures hardware replacements go smoothly.
XenDesktop includes features above and beyond the competition, and you really do get what you pay for. Provisioning Services makes single image management an absolute dream. Anyone who has ever had to recompose 100+ desktops in View knows the pain of waiting for composer to do its thing.

RDS in 2012, while vastly improved over 2008 R2, lacks very basic features such as delegated administration. The cost model is compelling, however, in all but the smallest organizations the gains from tools that are included such as Citrix Director and the superior ICA/HDX protocol, RDS just doesn't pass muster.
XenDesktop is the absolute standard if you need any of the following:

  • Connectivity from any device
  • Secure remote access into your environment
  • Tight integration with mobile workforce, mobility management and application delivery
  • Delegated administration

If you are deploying XenDesktop at scale, the value that Provisioning Services brings is tremendous and it is included in the licensing.