Amazing Service but Expensive
November 29, 2018

Amazing Service but Expensive

Ali Zakeri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Yext Knowledge Manager

I use Yext Knowledge Manager at my company to manage local listings of our clients. It's the most powerful local listing management platform out there. Yext Knowledge Manager grows everyday and their team continuously adds new features.
It offers:
  • Fast updates
  • Reliable data push -- Only takes one try to get data corrected on local listings
  • Great interface -- Easy to use
  • Local Listing Management -- Super reliable, fast and accurate.
  • Review Management -- Powerful feature that integrate with a large number of directories for reviews.
  • Analytics -- Provides useful data and insights for your business listings.
  • Customer support -- They offer good customer support but sometimes it might take a couple of follow-ups to get a response.
  • Significantly reduced listing management time.
  • Optimized and flourished our business listings on Google, Bing, Foursquare, etc -- listings now have better visibility on SERP and maps.
Yext Knowledge Manager ranks above all other listing management platforms such as MozLocal, Rio SEO, BrightLocal etc with regards to the service they provide. They offer much faster updates, accurate data sync, allow scheduled updates, powerful templates, featured message sync.

The only downside of Yext Knowledge Manager vs other local listing management platforms is the high price tag.
Yext Knowledge Manager, Brandify, Moz
Yext Knowledge Manager is the way to go if you have the budget, manage multiple listings/locations and don't have the time to manually manage your listings. However, if you are a small business with a limited budget then Yext is probably not the best choice for you due to high costs.