Overall Satisfaction with Zen Planner
I have a small karate school of about 50 students and I manage the entire operation. I needed something where I could manage every student, their payments, and attendance. I also needed to manage lead capture from the website, and the class schedule. I needed one platform to help me manage everything, and this was the best for me. I tried a few others and researched many, but this one had the most bang for the buck and they are always adding new features.
- Easy to use interface
- Payment processing is easy for classes or for a small retail shop.
- The free integrated mobile website is great for everyone to check out the calendar and even sign and pay from within it.
- I can also send emails right from the platform when I need to connect with a student.
- The kiosk (attendance) interface seems to be lagging.
- A stronger android app.
- Saves me time in using a paper attendance record sheet.
- Payments are automated, no need to request checks or payments from anyone. Emails are sent out if a payment fails.
- I can keep track of 10, 20, 30, or even 50 students using this platform.
I switched from Mindbody because their costs were adding up, and I wanted to have the ability to have the students log in to track attendance. If I wanted a certain feature, I had to upgrade, then downgrade if I wasn't using it. ZenPlanner is paid by the number of students, not features, so the pricing is simpler.
Using Zen Planner
1 - Just me. I use Zen Planner for signing people up, monthly tuition billing, some emails, scheduling classes, and attendance.
- Lead capture from the website.
- Zen Planner can also host websites that work with the software, they are great!
- I can see when students haven't attended class in a while and reach out to them.
- Signing up for an event, dinner party, special seminar, etc.
- Automation, checking with students about their experience at the dojo.