Apptentive

Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Our mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With powerful event-based targeting, brands can ask the right customers the right question at the right time—yielding industry-leading response rates that are 10x higher than web and email. Apptentive’s ability to connect identity to feedback allows brands to move faster, enhance first-party data, acquire customers at lower costs, and increase customer lifetime value. We power millions of consumer interactions across billions of mobile devices each month, and help the world’s top brands—including FanDuel, eBay, CNN, Capital One, JetBlue, Arby’s, Zillow, Norwegian Cruise Lines, Safeway, and Sonic— enhance customer love and improve customer experience.