17hats vs FloristWare

What users are saying about

Score 9.1 out of 10

Based on 7 reviews and ratings

Score 9 out of 10

Based on 4 reviews and ratings

Feature Set Ratings

Sales Force Automation

9.5

17hats

95%

FloristWare

Feature Set Not Supported

N/A

17hats ranks higher in 6/6 features

Customer data management / contact management

9.9

99%

2 Ratings

N/A

0 Ratings

Workflow management

9.9

99%

2 Ratings

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0

90%

1 Rating

N/A

0 Ratings

Contract management

10.0

100%

2 Ratings

N/A

0 Ratings

Quote & order management

10.0

100%

1 Rating

N/A

0 Ratings

Interaction tracking

8.0

80%

1 Rating

N/A

0 Ratings

Customer Service & Support

8.0

17hats

80%

FloristWare

Feature Set Not Supported

N/A

17hats ranks higher in 1/1 features

Case management

8.0

80%

1 Rating

N/A

0 Ratings

Marketing Automation

8.0

17hats

80%

FloristWare

Feature Set Not Supported

N/A

17hats ranks higher in 1/1 features

Lead management

8.0

80%

1 Rating

N/A

0 Ratings

CRM Project Management

9.5

17hats

95%

FloristWare

Feature Set Not Supported

N/A

17hats ranks higher in 2/2 features

Task management

9.0

90%

1 Rating

N/A

0 Ratings

Billing and invoicing management

10.0

100%

2 Ratings

N/A

0 Ratings

Customization

9.9

17hats

99%

FloristWare

Feature Set Not Supported

N/A

17hats ranks higher in 2/2 features

Custom fields

9.9

99%

2 Ratings

N/A

0 Ratings

Custom objects

10.0

100%

1 Rating

N/A

0 Ratings

Security

9.5

17hats

95%

FloristWare

Feature Set Not Supported

N/A

17hats ranks higher in 2/2 features

Single sign-on capability

10.0

100%

1 Rating

N/A

0 Ratings

Role-based user permissions

9.0

90%

1 Rating

N/A

0 Ratings

Integrations with 3rd-party Software

8.0

17hats

80%

FloristWare

Feature Set Not Supported

N/A

17hats ranks higher in 1/1 features

Marketing automation

8.0

80%

1 Rating

N/A

0 Ratings

Platform

8.0

17hats

80%

FloristWare

Feature Set Not Supported

N/A

17hats ranks higher in 1/1 features

Mobile access

8.0

80%

1 Rating

N/A

0 Ratings

Attribute Ratings

17hats is rated higher in 1 area: Likelihood to Recommend
FloristWare is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

9.9

17hats

99%

2 Ratings

9.0

FloristWare

90%

4 Ratings

Usability

9.0

17hats

90%

1 Rating

9.1

FloristWare

91%

1 Rating

Support Rating

8.0

17hats

80%

3 Ratings

9.1

FloristWare

91%

2 Ratings

Pros

Invoicing
Creating online questionnaire

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.

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Annette Hentz

Owner

Carver FlowersRetail, 1-10 employees

View all 4 answers on this topic

Cons

Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

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Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

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I would like to see the ability to save work and continue later (as in pause order entering).
I would like to see in the future a more advanced routing module.

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Amra Kolasinac

Managing Partner

Scent and VioletRetail, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$45 per month

17hats Editions & Modules

Edition

Starting Price	$45.00¹

per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

FloristWare Editions & Modules

—

Additional Pricing Details

—

Usability

17hats 9.0

Based on 1 answer

It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

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Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 1 answers on this topic

FloristWare 9.1

Based on 1 answer

I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.

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Joan Coleman

Vice President

Coleman Florist IncRetail, 1-10 employees