What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 7 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
Sales Force Automation
9.5
17hats
95%
FloristWare
Feature Set Not Supported
N/A
17hats ranks higher in 6/6 features
17hats ranks higher in 6/6 features
Customer data management / contact management
9.9
99%
2 Ratings
N/A
0 Ratings
Workflow management
9.9
99%
2 Ratings
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.0
90%
1 Rating
N/A
0 Ratings
Contract management
10.0
100%
2 Ratings
N/A
0 Ratings
Quote & order management
10.0
100%
1 Rating
N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating
N/A
0 Ratings
Customer Service & Support
8.0
17hats
80%
FloristWare
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Case management
8.0
80%
1 Rating
N/A
0 Ratings
Marketing Automation
8.0
17hats
80%
FloristWare
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Lead management
8.0
80%
1 Rating
N/A
0 Ratings
CRM Project Management
9.5
17hats
95%
FloristWare
Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Task management
9.0
90%
1 Rating
N/A
0 Ratings
Billing and invoicing management
10.0
100%
2 Ratings
N/A
0 Ratings
Customization
9.9
17hats
99%
FloristWare
Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Custom fields
9.9
99%
2 Ratings
N/A
0 Ratings
Custom objects
10.0
100%
1 Rating
N/A
0 Ratings
Security
9.5
17hats
95%
FloristWare
Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Single sign-on capability
10.0
100%
1 Rating
N/A
0 Ratings
Role-based user permissions
9.0
90%
1 Rating
N/A
0 Ratings
Integrations with 3rd-party Software
8.0
17hats
80%
FloristWare
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Marketing automation
8.0
80%
1 Rating
N/A
0 Ratings
Platform
8.0
17hats
80%
FloristWare
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Mobile access
8.0
80%
1 Rating
N/A
0 Ratings
Attribute Ratings
- 17hats is rated higher in 1 area: Likelihood to Recommend
- FloristWare is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend
9.9
17hats
99%
2 Ratings
9.0
FloristWare
90%
4 Ratings
Usability
9.0
17hats
90%
1 Rating
9.1
FloristWare
91%
1 Rating
Support Rating
8.0
17hats
80%
3 Ratings
9.1
FloristWare
91%
2 Ratings
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
FloristWare
FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
Vice President
Coleman Florist IncRetail, 1-10 employees
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
FloristWare
- The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
- The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
- The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.
Owner
Carver FlowersRetail, 1-10 employees
Cons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
FloristWare
- I would like to see the ability to save work and continue later (as in pause order entering).
- I would like to see in the future a more advanced routing module.
Managing Partner
Scent and VioletRetail, 1-10 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$45 per month
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- per month
Additional Pricing Details
—FloristWare
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—FloristWare Editions & Modules
—
Additional Pricing Details
—Usability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
FloristWare
FloristWare 9.1
Based on 1 answer
I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
Vice President
Coleman Florist IncRetail, 1-10 employees
Support Rating
17hats
17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
FloristWare
FloristWare 9.1
Based on 2 answers
Support is outstanding, Mark wouldn't allow anything less!
Vice President
Coleman Florist IncRetail, 1-10 employees
Alternatives Considered
17hats
No answers on this topic
FloristWare
I have never felt the need to seek out an alternative to Floristware.
Owner
Carver FlowersRetail, 1-10 employees
Return on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
FloristWare
- Has kept us on top of account billing, so positive
President
Heier Designs Florist LtdRetail, 1-10 employees