17hats vs FloristWare

Likelihood to Recommend

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.

Read full review

Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 2 answers on this topic

FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.

Read full review

Joan Coleman

Vice President

Coleman Florist IncRetail, 1-10 employees

View all 4 answers on this topic

Feature Rating Comparison

17hats

FloristWare

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

17hats

FloristWare

Case management

17hats

FloristWare

Lead management

17hats

FloristWare

Task management

Billing and invoicing management

17hats

FloristWare

Custom fields

Custom objects

17hats

FloristWare

Single sign-on capability

Role-based user permissions

17hats

FloristWare

Marketing automation

17hats

FloristWare

Mobile access

Pros

Invoicing
Creating online questionnaire

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.

Read full review

Annette Hentz

Owner

Carver FlowersRetail, 1-10 employees

View all 4 answers on this topic

Cons

Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

Read full review

Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 2 answers on this topic

I would like to see the ability to save work and continue later (as in pause order entering).
I would like to see in the future a more advanced routing module.

Read full review

Amra Kolasinac

Managing Partner

Scent and VioletRetail, 1-10 employees

View all 4 answers on this topic

Usability

17hats 9.0

Based on 1 answer

It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

Read full review

Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 1 answers on this topic

FloristWare 9.1

Based on 1 answer

I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.

Read full review

Joan Coleman

Vice President

Coleman Florist IncRetail, 1-10 employees