What users are saying about
62 Ratings
8 Ratings
62 Ratings
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Score 7.7 out of 100
8 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 4 feature sets: Sales Force Automation, Customer Service & Support, Customization, Security
  • Agiline CRM ranks higher in 5 feature sets: Marketing Automation, CRM Project Management, Social CRM, Integrations with 3rd-party Software, Platform
  • 1CRM and Agiline CRM are tied in 1 feature set: CRM Reporting & Analytics

Sales Force Automation

9.4

1CRM

94%
9.2

Agiline CRM

92%
1CRM ranks higher in 6/9 features

Customer data management / contact management

9.7
97%
5 Ratings
9.0
90%
1 Rating

Workflow management

9.6
96%
5 Ratings
9.0
90%
1 Rating

Territory management

9.4
94%
5 Ratings
10.0
100%
1 Rating

Opportunity management

9.7
97%
5 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.7
87%
5 Ratings
9.0
90%
1 Rating

Contract management

9.0
90%
5 Ratings
9.0
90%
1 Rating

Quote & order management

9.7
97%
5 Ratings
10.0
100%
1 Rating

Interaction tracking

9.7
97%
5 Ratings
9.0
90%
1 Rating

Channel / partner relationship management

9.2
92%
5 Ratings
9.0
90%
1 Rating

Customer Service & Support

9.6

1CRM

96%
9.3

Agiline CRM

93%
1CRM ranks higher in 2/3 features

Case management

9.6
96%
5 Ratings
10.0
100%
1 Rating

Call center management

10.0
100%
5 Ratings
9.0
90%
1 Rating

Help desk management

9.3
93%
4 Ratings
9.0
90%
1 Rating

Marketing Automation

8.3

1CRM

83%
9.5

Agiline CRM

95%
Agiline CRM ranks higher in 2/2 features

Lead management

8.4
84%
5 Ratings
10.0
100%
1 Rating

Email marketing

8.1
81%
5 Ratings
9.0
90%
1 Rating

CRM Project Management

9.0

1CRM

90%
9.3

Agiline CRM

93%
1CRM ranks higher in 2/3 features

Task management

9.0
90%
5 Ratings
9.0
90%
1 Rating

Billing and invoicing management

8.7
87%
5 Ratings
10.0
100%
1 Rating

Reporting

9.2
92%
5 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

9.0

1CRM

90%
9.0

Agiline CRM

90%
1CRM ranks higher in 2/3 features

Forecasting

8.7
87%
5 Ratings
9.0
90%
1 Rating

Pipeline visualization

9.2
92%
5 Ratings
9.0
90%
1 Rating

Customizable reports

9.0
90%
5 Ratings
9.0
90%
1 Rating

Customization

8.8

1CRM

88%
8.5

Agiline CRM

85%
1CRM ranks higher in 2/4 features

Custom fields

8.9
89%
5 Ratings
9.0
90%
1 Rating

Custom objects

9.2
92%
4 Ratings
8.0
80%
1 Rating

Scripting environment

8.6
86%
4 Ratings
8.0
80%
1 Rating

API for custom integration

8.6
86%
4 Ratings
9.0
90%
1 Rating

Security

9.1

1CRM

91%
9.0

Agiline CRM

90%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.0
90%
5 Ratings
9.0
90%
1 Rating

Role-based user permissions

9.2
92%
5 Ratings
9.0
90%
1 Rating

Social CRM

9.0

1CRM

90%
9.5

Agiline CRM

95%
1CRM ranks higher in 1/2 features

Social data

8.9
89%
4 Ratings
10.0
100%
1 Rating

Social engagement

9.1
91%
4 Ratings
9.0
90%
1 Rating

Integrations with 3rd-party Software

8.3

1CRM

83%
9.5

Agiline CRM

95%
Agiline CRM ranks higher in 2/2 features

Marketing automation

8.2
82%
4 Ratings
9.0
90%
1 Rating

Compensation management

8.4
84%
4 Ratings
10.0
100%
1 Rating

Platform

7.6

1CRM

76%
9.0

Agiline CRM

90%
Agiline CRM ranks higher in 1/1 features

Mobile access

7.6
76%
4 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.7

1CRM

97%
5 Ratings
9.0

Agiline CRM

90%
1 Rating

Usability

9.7

1CRM

97%
4 Ratings
9.0

Agiline CRM

90%
1 Rating

Support Rating

9.7

1CRM

97%
4 Ratings
9.0

Agiline CRM

90%
1 Rating

Likelihood to Recommend

1CRM Corp.

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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Agiline LLC

Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
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Pros

1CRM Corp.

  • Sales management.
  • Marketing management.
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Agiline LLC

  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.
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Cons

1CRM Corp.

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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Agiline LLC

  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
Read full review

Pricing Details

1CRM

Starting Price

$15 per month

Editions & Modules

1CRM editions and modules pricing
EditionModules
FreeFree trial1
Startup$152
Startup+$233
Professional$334
Enterprise$395

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Try 1CRM free for 30 days, no credit card required

Agiline CRM

Starting Price

$0

Editions & Modules

Agiline CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    1CRM Corp.

    1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
    Read full review

    Agiline LLC

    Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
    with them twice and found them highly responsive and professional people
    having complete command of the product which eventually facilitated us
    in solving our problem.
    Read full review

    Support Rating

    1CRM Corp.

    I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
    Read full review

    Agiline LLC

    Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
    Read full review

    Alternatives Considered

    1CRM Corp.

    While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
    Read full review

    Agiline LLC

    Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
    Read full review

    Return on Investment

    1CRM Corp.

    • It has overall increased sales productivity.
    • Has reduced lead time for customer and made the deliveries faster and more efficient.
    Read full review

    Agiline LLC

    • Its customer service is perfect and gives timely responses.
    • Price is unfair and should be decreased.
    • Not browser friendly.
    Read full review

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