3CX vs. Pointel DCCM
3CX vs. Pointel DCCM
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
3CX | N/A | Cyprus based company 3CX offers an IP PBX phone system. | $1.08 per user/per month | |
Pointel DCCM | Mid-Size Companies (51-1,000 employees) | Contact Center Challenge – Complex, Time-Consuming Change Process Contact center infrastructure deployment and operation typically require highly skilled CTI engineers. When faced with sudden, dynamic changes, the contact center operators typically escalate the issue in a predetermined process. This process results in long cycle times, higher operational costs, and dissatisfied customers. Dynamically Achieve Service Level Objectives and Optimize Customer… | N/A |
3CX | Pointel DCCM | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost. | — | ||||||||||||||
More Pricing Information |
3CX | Pointel DCCM | |
---|---|---|
Top Pros |
| No answers on this topic |
Top Cons |
| No answers on this topic |
3CX | Pointel DCCM | |
---|---|---|
Small Businesses | Sangoma Asterisk Score 8.3 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Sangoma Asterisk Score 8.3 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Sangoma Asterisk Score 8.3 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
3CX | Pointel DCCM | |
---|---|---|
Likelihood to Recommend | 7.9 (14 ratings) | - (0 ratings) |
Support Rating | 5.4 (2 ratings) | - (0 ratings) |
3CX | Pointel DCCM | |
---|---|---|
Likelihood to Recommend | 3CX | Pointel No answers on this topic |
Pros | 3CX | Pointel No answers on this topic |
Cons | 3CX | Pointel No answers on this topic |
Support Rating | 3CX | Pointel No answers on this topic |
Alternatives Considered | 3CX | Pointel No answers on this topic |
Return on Investment | 3CX | Pointel No answers on this topic |
ScreenShots | 3CX Screenshots | Pointel DCCM Screenshots |