3CX vs. Telefónica Contact Centre Cloud
3CX vs. Telefónica Contact Centre Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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3CX | N/A | Cyprus based company 3CX offers an IP PBX phone system. | $1.08 per user/per month | |
Telefónica Contact Centre Cloud | N/A | Telefónica Tech Cyber Security & Cloud provides CCaaS and omnichannel solution that best suits the user's company's needs. Optionally, they are also a certified Genesys partner, boasting 20 years of experience implementing and managing these services. | N/A |
3CX | Telefónica Contact Centre Cloud | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost. | — | ||||||||||||||
More Pricing Information |
3CX | Telefónica Contact Centre Cloud | |
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Top Pros |
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Top Cons |
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3CX | Telefónica Contact Centre Cloud | |
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Small Businesses | Sangoma Asterisk Score 8.3 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Sangoma Asterisk Score 8.3 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Sangoma Asterisk Score 8.3 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
3CX | Telefónica Contact Centre Cloud | |
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Likelihood to Recommend | 7.9 (14 ratings) | - (0 ratings) |
Support Rating | 5.4 (2 ratings) | - (0 ratings) |
3CX | Telefónica Contact Centre Cloud | |
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Likelihood to Recommend | 3CX | Telefonica No answers on this topic |
Pros | 3CX | Telefonica No answers on this topic |
Cons | 3CX | Telefonica No answers on this topic |
Support Rating | 3CX | Telefonica No answers on this topic |
Alternatives Considered | 3CX | Telefonica No answers on this topic |
Return on Investment | 3CX | Telefonica No answers on this topic |
ScreenShots | 3CX Screenshots |