What users are saying about
3 Ratings
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Score 8.8 out of 101
4 Ratings
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Score 10 out of 101

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Likelihood to Recommend

Able2Extract Professional

Simple conversions from Acrobat PDF docs that have been created by Word, Excel, etc., probably do not need this program. But if you are ever faced with anything more than simple, straightforward conversions, this program is definitely worth it and will save hours of work. I have not found anything else that even comes close.
Pamela Harris profile photo

SmartSearch

Not really. This is a smart product built by a bunch of former Xerox Docushare and Westbrook Fortis developers and sales directors who got tired of doing it wrong at their old employment.
Terrence Abrams profile photo

Pros

  • Creates editable spreadsheets from Excel documents that have been scanned.
  • Allows certain segments of documents to be selected for editing.
  • Allows bulk conversion.
Pamela Harris profile photo
  • Sends email notifications to appropriate individuals when expiration or renewal notice dates are approaching.
  • Offers an easy and fast way to search for specific documents.
  • It allows managers to simply drop documents into the inboxes for Legal to permanently archive.
  • Allows documents to be easily emailed. No more sorting through various files on the desktop to try to find the correct document.
  • Is set up in an organized manner that is appropriate for the documents that are contained in the archives.
Megan Cobleigh profile photo

Cons

  • It's a little challenging to edit the row breaks.
  • Sometimes selecting all the pages in a document is cumbersome. "Select all" with custom conversion does not always choose all pages.
Pamela Harris profile photo
  • There was some difficulty initially setting up the workflows for the email notifications to work. This was frustrating to get worked out and involved multiple test attempts.
  • The system can be slow at loading long documents, which for a legal department is not ideal.
  • The documents do not automatically get uploaded with search pdf capability, a workflow must be set up in order to enble this feature.
Megan Cobleigh profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
SmartSearch8.6
Based on 3 answers
We are definitely renewing our SmartSearch. This is the only place all of our companies contracts and regulatory filings are kept. Our company would lose track of all expiring contracts if we did not renew. We would also need to spend many hours figuring out a new organizational system for all of our files, as well as savings the documents from SmartSearch onto the computer.
Megan Cobleigh profile photo

Usability

No score
No answers yet
No answers on this topic
SmartSearch7.5
Based on 2 answers
It really is that intuitive and easy to learn.
Terrence Abrams profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
SmartSearch9.1
Based on 1 answer
Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
Terrence Abrams profile photo

Performance

No score
No answers yet
No answers on this topic
SmartSearch8.2
Based on 1 answer
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
Terrence Abrams profile photo

Support

No score
No answers yet
No answers on this topic
SmartSearch6.4
Based on 2 answers
I'd give them a 10, but sometimes the initial contact or call-back is a little slow. They are a rapidly growing company and new client base, so this is to be somewhat expected.
Terrence Abrams profile photo

In-Person Training

No score
No answers yet
No answers on this topic
SmartSearch7.3
Based on 1 answer
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
Terrence Abrams profile photo

Implementation

No score
No answers yet
No answers on this topic
SmartSearch8.1
Based on 2 answers
Just let it happen. It's very quick and smooth.
Terrence Abrams profile photo

Alternatives Considered

None, except for conversions in Acrobat.
Pamela Harris profile photo
A similar product I have used was Time Matters. For a Law Firm, I think Time Matters is more useful as it keeps track of everything for a client, including billing. However, since I now work for a legal department of a corporation, SmartSearch is definitley more useful. It is not possible to seperate the documents we have internally in neat client files. We have various miscellaneous documents for many different services and customers or vendors. SmartSearch allows us to organize in broad categories that make sense to internal employees using it and to make sure security is set on specific documents. Time Matters would not have been sufficient for our managers to have access to, since it uploads all documents to the file - some of which are confidential.
Megan Cobleigh profile photo

Scalability

No score
No answers yet
No answers on this topic
SmartSearch7.3
Based on 1 answer
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
Terrence Abrams profile photo

Return on Investment

  • I save hours of work when dealing with client information. It takes only a few documents for me to recover the cost of this software in time saved.
Pamela Harris profile photo
  • Increased efficiency in time management
  • Assists the company in not missing termination dates of vendors we do not wish to continue business.
  • Allows an easy analysis of all active vendors and customers.
Megan Cobleigh profile photo

Pricing Details

Able2Extract Professional

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Lifetime license: $149.95 / 30-Day Subscription: $34.95 / Volume licensing available: Contact us

SmartSearch

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details