Abstract vs. Zimbra Email & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abstract
Score 4.2 out of 10
N/A
Abstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A
Zimbra Email & Collaboration
Score 7.7 out of 10
N/A
Zimbra offers social collaboration software.N/A
Pricing
AbstractZimbra Email & Collaboration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AbstractZimbra Email & Collaboration
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AbstractZimbra Email & Collaboration
Project Management
Comparison of Project Management features of Product A and Product B
Abstract
3.4
5 Ratings
79% below category average
Zimbra Email & Collaboration
9.0
6 Ratings
13% above category average
Task Management3.01 Ratings9.86 Ratings
Gantt Charts3.01 Ratings8.13 Ratings
Scheduling3.01 Ratings9.85 Ratings
Workflow Automation6.03 Ratings7.23 Ratings
Mobile Access5.04 Ratings9.76 Ratings
Search1.04 Ratings9.86 Ratings
Visual planning tools3.01 Ratings8.53 Ratings
Communication
Comparison of Communication features of Product A and Product B
Abstract
7.1
5 Ratings
12% below category average
Zimbra Email & Collaboration
7.6
8 Ratings
6% below category average
Chat10.02 Ratings7.07 Ratings
Notifications7.05 Ratings8.07 Ratings
Discussions7.05 Ratings7.46 Ratings
Surveys4.01 Ratings7.72 Ratings
Internal knowledgebase7.62 Ratings7.73 Ratings
Integrates with GoToMeeting00 Ratings7.63 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
Integrates with Outlook00 Ratings7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Abstract
7.2
5 Ratings
12% below category average
Zimbra Email & Collaboration
7.5
9 Ratings
8% below category average
Versioning8.05 Ratings7.08 Ratings
Document collaboration6.04 Ratings7.08 Ratings
Access control6.05 Ratings8.75 Ratings
Advanced security features6.92 Ratings9.76 Ratings
Device sync9.13 Ratings6.64 Ratings
Video files00 Ratings7.08 Ratings
Audio files00 Ratings7.08 Ratings
Integrates with Google Drive00 Ratings6.62 Ratings
Best Alternatives
AbstractZimbra Email & Collaboration
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Troop Messenger
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Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
AbstractZimbra Email & Collaboration
Likelihood to Recommend
3.0
(5 ratings)
7.0
(9 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(4 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
AbstractZimbra Email & Collaboration
Likelihood to Recommend
Abstract
  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
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Synacor
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
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Pros
Abstract
  • Versioning for desginers
  • Collaboration between team members
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Synacor
  • Filter emails with specific information required.
  • Very good storage capacity.
  • Has a mobile version and another web.
  • It has a friendly and modern graphic interface.
  • It is compatible with all operating systems.
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Cons
Abstract
  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
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Synacor
  • The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
  • The management of mail rules should have more checking options.
  • There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
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Likelihood to Renew
Abstract
as already explained this software only does branching... the rest is really poor and basic
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Synacor
No answers on this topic
Usability
Abstract
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
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Synacor
No answers on this topic
Support Rating
Abstract
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
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Synacor
No answers on this topic
Implementation Rating
Abstract
No answers on this topic
Synacor
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
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Alternatives Considered
Abstract
I purchased and administer Abstract. It was requested by our design department who evaluated it.
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Synacor
We selected Zimbra because it has a lower cost in the market, offers more development features for its open source, has a very easy to use interface and adjusts to the needs of the company.
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Return on Investment
Abstract
  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
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Synacor
  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
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ScreenShots

Zimbra Email & Collaboration Screenshots

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