What users are saying about
17 Ratings
4 Ratings
17 Ratings
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Score 7.1 out of 100
4 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

Infinity

If you require a project management system that's just extremely straightforward and doesn't give you the option for much customization (because you don't need it), then Infinity may not be for you. However, if you're looking for a project management system that can also double as a database or allow you to create standard operating procedures within, in other words, a versatile piece of software, you'll enjoy using Infinity.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
7.2
Infinity
9.0
Task Management
Accelo
8.7
Infinity
10.0
Resource Management
Accelo
7.8
Infinity
Gantt Charts
Accelo
7.7
Infinity
Scheduling
Accelo
5.6
Infinity
Workflow Automation
Accelo
7.0
Infinity
Team Collaboration
Accelo
6.1
Infinity
10.0
Support for Agile Methodology
Accelo
6.8
Infinity
Support for Waterfall Methodology
Accelo
4.8
Infinity
Email integration
Accelo
6.4
Infinity
Mobile Access
Accelo
7.2
Infinity
8.0
Timesheet Tracking
Accelo
9.3
Infinity
Change request and Case Management
Accelo
7.1
Infinity
Budget and Expense Management
Accelo
8.6
Infinity
Document Management
Accelo
Infinity
8.0

Professional Services Automation

Accelo
7.8
Infinity
Quotes/estimates
Accelo
7.2
Infinity
Invoicing
Accelo
8.3
Infinity
Project & financial reporting
Accelo
8.6
Infinity
Integration with accounting software
Accelo
7.3
Infinity

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

Infinity

  • Beautiful UI.
  • Really customizable to your needs.
Anonymous | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

Infinity

  • No webhook support (yet).
  • No formula functions (yet).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

Infinity

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.3
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

Infinity

Infinity 10.0
Based on 2 answers
Among the best I've ever seen for any app, I've used. The support is kind, friendly, and prompt. Not that I've needed too much support in the past, I know that if I need it, I'll be taken care of.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

Infinity

These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with Trello. However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.
Anonymous | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

Infinity

  • Saves time.
  • Because of customization, it allows me to create different workflows depending on the project.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* Per Installation

Accelo Editions & Modules

Edition
Plus$191
Premium$341
  1. Per User
Additional Pricing Details

Infinity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Infinity Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison