What users are saying about
17 Ratings
Top Rated
86 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100
Top Rated
86 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

Toggl

Any scenario where you need to track time spent on projects or by customer. The customization of setup means it should work for almost any type of customer. We utilize the software to track time spent on projects, support, sales, customer service and software development.
Bryan Buford | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
7.2
Toggl
Task Management
Accelo
8.7
Toggl
Resource Management
Accelo
7.8
Toggl
Gantt Charts
Accelo
7.7
Toggl
Scheduling
Accelo
5.6
Toggl
Workflow Automation
Accelo
7.0
Toggl
Team Collaboration
Accelo
6.1
Toggl
Support for Agile Methodology
Accelo
6.8
Toggl
Support for Waterfall Methodology
Accelo
4.8
Toggl
Email integration
Accelo
6.4
Toggl
Mobile Access
Accelo
7.2
Toggl
Timesheet Tracking
Accelo
9.3
Toggl
Change request and Case Management
Accelo
7.1
Toggl
Budget and Expense Management
Accelo
8.6
Toggl

Professional Services Automation

Accelo
7.8
Toggl
Quotes/estimates
Accelo
7.2
Toggl
Invoicing
Accelo
8.3
Toggl
Project & financial reporting
Accelo
8.6
Toggl
Integration with accounting software
Accelo
7.2
Toggl

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

Toggl

  • Lightweight interface. It is very simple to start and stop tracking.
  • Categorization, tags, projects, and clients. Make it easy to categorize time tracking and pull accurate reports
  • Reporting: their reporting system makes it simple to slice and dice our tracked data to get precisely the intel we need.
Matt Heerema | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

Toggl

  • When I generate a report based on a long date range (as opposed to a single day or week), Toggl provides logged time entries per project, user, or client, according to my search. Each time entry in the report is itemized and includes a description. However, the date and time per entry is not generated with this data. When I create invoices, I have to manually find what day the work was done.
Shannon Bronico | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

Toggl

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.3
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

Toggl

Toggl 8.7
Based on 9 answers
I haven't needed much support from Toggl, as it's mostly come from a small team trying out the tool. I'm not entirely sure what the best way to reach them would be if I did need them. I'm also not sure how responsive they would be to support requests. But I think it's positive that I have not needed them
Anonymous | TrustRadius Reviewer

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

Toggl

Toggl is sleeker and so much more user-friendly than Time Doctor. The Chrome extension with the intuitive power button icon really does increase compliance, which I think is one of the most important, and sometimes overlooked, considerations when choosing a new software for your team. If people won't use it, it doesn't really matter if it's more affordable and even more highly recommended.
Anonymous | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

Toggl

  • We replaced our in-house time tracking tool easily
  • We could incorporate the previous few months of tracking via CSV/Spreadsheet import
  • We still don't have the full discipline to track everything for everybody. It's only as good as the data you put in.
Stefan Boeykens | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* Per Installation

Accelo Editions & Modules

Edition
Plus$191
Premium$341
  1. Per User
Additional Pricing Details

Toggl

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Toggl Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison