What users are saying about
37 Ratings
3 Ratings
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Feature Set Ratings

    Project Management

    Accelo

    Feature Set Not Supported
    N/A
    8.7

    Resource Guru

    87%
    Resource Guru ranks higher in 3/3 features

    Resource Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Team Collaboration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Professional Services Automation

    Accelo

    Feature Set Not Supported
    N/A
    9.0

    Resource Guru

    90%
    Resource Guru ranks higher in 1/1 features

    Project & financial reporting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • Accelo is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.8

    Accelo

    88%
    8 Ratings
    8.0

    Resource Guru

    80%
    1 Rating

    Likelihood to Renew

    9.0

    Accelo

    90%
    1 Rating

    Resource Guru

    N/A
    0 Ratings

    Usability

    7.0

    Accelo

    70%
    1 Rating

    Resource Guru

    N/A
    0 Ratings

    Performance

    10.0

    Accelo

    100%
    2 Ratings

    Resource Guru

    N/A
    0 Ratings

    Support Rating

    7.5

    Accelo

    75%
    5 Ratings

    Resource Guru

    N/A
    0 Ratings

    Likelihood to Recommend

    Accelo

    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
    Charles Fashana, MBA | TrustRadius Reviewer

    Resource Guru

    It is very well suited when different branches of the company reside in different countries or time zones. It allows the project manager to efficiently keep track of the progress of their team members. It reduces the need for intensive calls where the manager asks for an extensive check in and update from each individual person. It also allows the project manager to update tasks and timelines as needed.
    Shannon Hartzell | TrustRadius Reviewer

    Pros

    Accelo

    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.
    Anonymous | TrustRadius Reviewer

    Resource Guru

    • Task tracking: allows user to input tasks which may be marked off as finished by other members of the team.
    • Time tracking: allows users to log the amount of time spent on particular tasks.
    • Cross team management: allows users from different locations and time zones to view the same page and relevant tasks.
    Shannon Hartzell | TrustRadius Reviewer

    Cons

    Accelo

    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.
    Johnson Martins | TrustRadius Reviewer

    Resource Guru

    • It isn't quite as user-friendly as I would like. Once you are accustomed to it, it is very useful, but the initial use could be facilitated.
    • One user-friendly calendar interface that displays tasks and deadlines would be nice.
    • A real-time time logging button would be nice, rather than entering hours retroactively.
    Shannon Hartzell | TrustRadius Reviewer

    Pricing Details

    Accelo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $39 per user

    Accelo Editions & Modules

    Edition
    Projects (Per Month on Annual Contract)$391
    Sales (Per Month on Annual Contract)$391
    Retainers (Per Month on Annual Contract)$391
    Service (Per Month on Annual Contract)$391
    ServOps (Per Month on Annual Contract)$791
    1. per user
    Additional Pricing Details
    ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

    Resource Guru

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $2.5 per user, per month

    Resource Guru Editions & Modules

    Edition
    Grasshopper Plan$2.501
    Blackbelt Plan$4.161
    Master Plan$6.651
    1. per user, per month
    Additional Pricing Details

    Likelihood to Renew

    Accelo

    Accelo 9.0
    Based on 1 answer
    Looking forward to seeing more refinement of features provided and upcoming features promised :)
    Brendon O'Sullivan | TrustRadius Reviewer

    Resource Guru

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Accelo

    Accelo 7.5
    Based on 5 answers
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
    Charles Fashana, MBA | TrustRadius Reviewer

    Resource Guru

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Accelo

    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
    Ryan Freeman | TrustRadius Reviewer

    Resource Guru

    Resource Guru is the only product of it's kind that I have used regularly. Slack is comparable in allowing communication between teams, but doesn't have nearly the functionality of Resource Guru. Resource Guru is the only product that I am aware of that manages tasks and deadlines between various team members, and can be accessed by all members.
    Shannon Hartzell | TrustRadius Reviewer

    Return on Investment

    Accelo

    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
    Chris Osterhout | TrustRadius Reviewer

    Resource Guru

    • It has made our cross functional team much more productive and efficient.
    • The only negative feature is the slightly complicated user interface. Before a manager was fully introduced to the product, it was not utilized as much as should be.
    • It allowed all details of timelines to be updated easily (automatically), if the deadline is pushed forward or back.
    Shannon Hartzell | TrustRadius Reviewer

    Screenshots

    Add comparison