20 Ratings
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Score 8 out of 100
12 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

SolarWinds Access Rights Manager (ARM)

SolarWinds Access Rights Manager is ideal for companies using Active Directory. It allows you to manage all employees' permissions from one location. Besides that, it is also great for cybersecurity experts to visualize all the permissions within the company, to audit them and make sure no one has too many permissions. Considering the scope of the applications, it would be most-suited for medium to large companies.
Dylan Eikelenboom | TrustRadius Reviewer

JumpCloud

JumpCloud allows us to have a single user directory across all on-premise and hosted servers instead of one for each location(local, one per AWS Region, GCP, etc). Trying to manage the numerous user directories and users remembering their credentials was more work than it was worth. Groups of users within the JumpCloud portal can easily be granted access only to the necessary systems for job duties. JumpCloud also helps us meet PCI Level 1 requirements with the enforcement of password strength/renewal requirements, and multi-factor authentication(MFA) to the JumpCloud Portal to manage all of the users.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

SolarWinds Access Rights Manager (ARM)
JumpCloud
8.8
ID-Management Access Control
SolarWinds Access Rights Manager (ARM)
JumpCloud
9.0
ID Management Single-Sign On (SSO)
SolarWinds Access Rights Manager (ARM)
JumpCloud
8.8
Multi-Factor Authentication
SolarWinds Access Rights Manager (ARM)
JumpCloud
7.9
Password Management
SolarWinds Access Rights Manager (ARM)
JumpCloud
9.0
Account Provisioning and De-provisioning
SolarWinds Access Rights Manager (ARM)
JumpCloud
9.0
ID Management Workflow Automation
SolarWinds Access Rights Manager (ARM)
JumpCloud
9.0
ID Risk Management
SolarWinds Access Rights Manager (ARM)
JumpCloud
9.0

Pros

SolarWinds Access Rights Manager (ARM)

  • Easy to use, drag and drop, permission change with every change made logged
  • Generating automated Reports for Dataowners to review
  • Log all activity on the File server in case of Breaches or Viruses
Anonymous | TrustRadius Reviewer

JumpCloud

  • single sign on
  • auto redirect
Anonymous | TrustRadius Reviewer

Cons

SolarWinds Access Rights Manager (ARM)

  • Data owner management (reports from data owner changes).
  • Exchange access reports
  • Recertification overview for admins (which was not recertified until now).
  • More webinars needed to get all the function and to get more out of the product.
Anonymous | TrustRadius Reviewer

JumpCloud

  • Multi-factor authentication (MFA) for Windows server sign in
  • Persist user groups to Windows local user groups
  • Minor UI refresh issues
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SolarWinds Access Rights Manager (ARM)

SolarWinds Access Rights Manager (ARM) 9.1
Based on 1 answer
Everything said earlier
Anonymous | TrustRadius Reviewer

JumpCloud

No score
No answers yet
No answers on this topic

Support Rating

SolarWinds Access Rights Manager (ARM)

No score
No answers yet
No answers on this topic

JumpCloud

JumpCloud 8.0
Based on 2 answers
Didn't need or use it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SolarWinds Access Rights Manager (ARM)

We looked at Okta, Sailpoint, and some others but they were cost prohibitive and we needed to slap something together quickly and these required a lot of planning before implementation. Planning is a good thing and would certainly have helped but I wasn't given the option of moving the launch date. Given those constraints, this was really the only option.
Anonymous | TrustRadius Reviewer

JumpCloud

JumpCloud had better pricing, and since we currently need it for single sign-on only, we chose it.
Anonymous | TrustRadius Reviewer

Return on Investment

SolarWinds Access Rights Manager (ARM)

  • Service desk spends a lot less time digging through events now
  • Due to the automation sets built in, staff spends less time administering basics changes
Rob Bates | TrustRadius Reviewer

JumpCloud

  • Saves time from managing users in multiple places.
  • Reduces the number of components involved in the scope of PCI Certification.
  • Helps users access numerous systems, all using the same credentials.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SolarWinds Access Rights Manager (ARM)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JumpCloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SolarWinds Access Rights Manager (ARM)
7.7
JumpCloud
8.1

Likelihood to Renew

SolarWinds Access Rights Manager (ARM)
9.1
JumpCloud

Support Rating

SolarWinds Access Rights Manager (ARM)
JumpCloud
8.0

Implementation Rating

SolarWinds Access Rights Manager (ARM)
9.1
JumpCloud

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