AccuLynx vs. UDA Construction Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AccuLynx
Score 9.0 out of 10
N/A
We are the production management software that helps roofing and exterior contractors manage their sales pipeline, create roofing estimates, schedules, oversee production, order materials and better understand the performance of their business. The vendor says that their roofing CRM specifically supports working in the Insurance Restoration, Retail Roofing, Residential Roofing, and Commercial Roofing industries. AccuLynx provides integrations with the most trusted names in the industry.N/A
UDA Construction Suite
Score 7.6 out of 10
N/A
N/AN/A
Pricing
AccuLynxUDA Construction Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AccuLynxUDA Construction Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AccuLynxUDA Construction Suite
Top Pros
Top Cons
Features
AccuLynxUDA Construction Suite
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
AccuLynx
9.9
3 Ratings
UDA Construction Suite
-
Ratings
Plan distribution & viewing10.01 Ratings00 Ratings
Plan markups & sharing10.01 Ratings00 Ratings
Photo documentation10.03 Ratings00 Ratings
Document sharing10.03 Ratings00 Ratings
Collaboration & approvals10.02 Ratings00 Ratings
Mobile app9.23 Ratings00 Ratings
Estimating
Comparison of Estimating features of Product A and Product B
AccuLynx
9.4
3 Ratings
UDA Construction Suite
-
Ratings
Takeoff tools8.42 Ratings00 Ratings
Job costing10.02 Ratings00 Ratings
Cost calculator10.02 Ratings00 Ratings
User Ratings
AccuLynxUDA Construction Suite
Likelihood to Recommend
10.0
(3 ratings)
1.0
(1 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
AccuLynxUDA Construction Suite
Likelihood to Recommend
AccuLynx
If you have a home exterior company this is the best software!! Especially roof, gutters & siding. If you run a different company like you only handle decks, landscaping or maybe drywall, etc. This would not be the software for you
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UDA Technologies
If you've never used software before and have low expectations, then you might be able to make it work out.
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Pros
AccuLynx
  • Tracking progress of project
  • Note/Message Keeping
  • Reports
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UDA Technologies
  • The beautiful user interface. It looks good.
  • Their videos are professional.
  • They have webinars.
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Cons
AccuLynx
  • Pricing in the database for each item is done manually due to the merger of two large suppliers nationally who decided to write their own database and estimating program and disconnect themselves from AccuLynx that had the ability to automatically update pricing. I feel that was a huge mistake on the part of the supplier. AccuLynx is trying to rectify that relationship.
  • It's unfortunate that the only calendaring option is Google Calendar. We are very tied to Outlook which we feel is more user-friendly and we know it well.
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UDA Technologies
  • Their spell checker creates a squiggly line to tell you that you have a misspelled word, but, doesn't allow you to correct it.
  • The spell checker lets you add custom words to a dictionary, but, it can only use one dictionary at a time to check spelling. So the default dictionary gets used, and your custom words still show up as being spelled wrong!
  • You can't select-copy addresses, in order to paste them somewhere else.
  • Using duplexing on my printer doesn't work right. It works for every other software I own, but not in UDA.
  • There is a bug in the WIP date range that doesn't pull accurate data.
  • "Options" in the estimate show only cost, not margin. So if you show your customer that report, you are revealing cost info, not selling price!!
  • You can't import a PDF into bid notes, even though the premise of UDA is to try to make it a single repository for all your information.
  • You can't use the arrow key to browse photos in UDA. You need to close, and click into the next one. No inuitive functionality.
  • The estimating module separates material and labor, in ways that create a very confusing Scope of Work. You need to select the labor item from your database, then separately select the material from your database. You end up with two line items in your Scope of Work for the same thing. Instead of writing, "Supply and Install a new window" you have "Supply a new window" and then "Install a new window." It's hard for my estimator, and confusing for my client.
  • UDA will WREAK HAVOC on your contacts in Outlook.
  • It does a terrible job of managing husband/wife or partner/partner situations. You can't mail merge them properly, or, you get forced into combining their contact into into a single contact-- and then how do you know whether the cell phone is his or hers???
  • There is no good way to credit design fees against the construction contract, if you happen to use that paradigm for your contracts.
  • There is no way to filter contracts by their date created. So, how do you find your newest contacts for entering them into something such as Constant Contact?
  • If you try to use integration of QuickBooks(QB) and UDA, your ITEMS list in QB will either get expanded to hundreds or even THOUSANDS of items... or, your POs in QB will get created in a summary form such that they are virtually meaningless.
  • The "lead funnel" graphic may look cool, but there is not a good way to actually report on the lead status, track the activities and calls that you make, note significant emails that you write, or keep track of when you send out thank-you cards or spiffs/gifts!
  • They might tell you that these things work, but, after spending MONTHS with UDA, I found out that these problems are deal breakers.
  • Within their customer service department, the left hand doesn't know what the right hand is doing. They do not use a structure such as Zendesk that so many other great companies use. Even though I was paying for priority support, there were often days going by where I could not get a call or email back to assist me with a support request or provide a tutorial on how to do something. Had I not paid extra for support, this would be acceptable. But when paying for "TotalCare" priority support, there are times when the software had me stuck, and I was stuck for a day at a time waiting for an answer. Sometimes no answer ever arrived.
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Likelihood to Renew
AccuLynx
Until someone shows me something more efficient or has features that are more streamlined and time is saved by all then I am all ears and ready to listen to that presentation. I wouldn't care at this point if I had to abandon QB if the system had it's own integrated accounting system otherwise it has to be able to do all and more of the features of QB and the CRM side also has to have/do more than AccuLynx features.
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UDA Technologies
No answers on this topic
Support Rating
AccuLynx
They can always improve and we are very successful when calling support. I would suggest they keep their support technicians available later for the west coast contractors who need help at the end of the day. We've come to know many of the techs because we call to offer suggestions but there's a process for us to follow for that.
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UDA Technologies
No answers on this topic
Alternatives Considered
AccuLynx
JobNimbus you have to customize it yourself and it's very time consuming to get it up and running efficiently and smoothly. AccuLynx is very intuitive and easy to use. This helps so much especially in the construction side. Also, AccuLynx can estimate easily which JobNimbus does not do at all. Buildertrend is good but really more for General Contractors who are builders. Not exterior remodelers.
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UDA Technologies
QuickBooks has great quality assurance and while they don't provide support, their software is nearly flawless. Co-construct provides great support and solves problems. In comparison, UDA Construction Suite is full of flaws, and their customer service department is disorganized and overworked.
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Return on Investment
AccuLynx
  • The software is expensive, but if everyone utilizes it to its capacity it's well worth it.
  • Less time is spent searching for information because it is all at your fingertips.
  • Increased productivity in the overall company, which means we can handle a higher work load = higher revenue.
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UDA Technologies
  • All my money was wasted. I could not get a refund.
  • All my time was wasted. I spent much time on customer support, and even more time "stuck" where customer support could not be reached.
  • My staff time was wasted, because it was hard for them to implement and then we ultimately abandoned it.
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