5 Ratings
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Score 7.7 out of 100
89 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Acoustic Content (formerly IBM Watson Content Hub)

It is appropriate for building custom pages/apps that call specific programs and content without giving direct access to those programs. We have yet to come across a proposed use case where it was inappropriate to use.
Ben Williams | TrustRadius Reviewer

Magento Open Source

Magento Open Source is well suited for small or medium-sized businesses who don't have a lot of money or time to start their online store. If our web design client can select a specific pre-made template beforehand, and they do not want a ton of complex or extremely specific functionalities, then we suggest Magento Open Source to the client. If the client is a large retailer wanting very specific features, then OpenCart or complete custom code might be a better choice.
.Kim Murphy | TrustRadius Reviewer

Feature Rating Comparison

Security

Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source
Role-based user permissions
Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source

Platform & Infrastructure

Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source
API
Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source
Internationalization / multi-language
Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source

Web Content Creation

Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source
WYSIWYG editor
Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source
Code quality / cleanliness
Acoustic Content (formerly IBM Watson Content Hub)
6.0
Magento Open Source
Admin section
Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source
Page templates
Acoustic Content (formerly IBM Watson Content Hub)
9.0
Magento Open Source
Library of website themes
Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source
Mobile optimization / responsive design
Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source
Publishing workflow
Acoustic Content (formerly IBM Watson Content Hub)
9.0
Magento Open Source
Form generator
Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source

Web Content Management

Acoustic Content (formerly IBM Watson Content Hub)
7.4
Magento Open Source
Content taxonomy
Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source
SEO support
Acoustic Content (formerly IBM Watson Content Hub)
7.0
Magento Open Source
Bulk management
Acoustic Content (formerly IBM Watson Content Hub)
8.0
Magento Open Source
Availability / breadth of extensions
Acoustic Content (formerly IBM Watson Content Hub)
9.0
Magento Open Source
Community / comment management
Acoustic Content (formerly IBM Watson Content Hub)
5.0
Magento Open Source

Online Storefront

Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.3
Product catalog & listings
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.6
Product management
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.0
Bulk product upload
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.3
Branding
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.9
Mobile storefront
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.1
Product variations
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
8.4
Website integration
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
8.4
Visual customization
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
6.5
CMS
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
5.4

Online Shopping Cart

Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.6
Abandoned cart recovery
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.4
Checkout user experience
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.9

Online Payment System

Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
8.2
eCommerce security
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
8.2

eCommerce Marketing

Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.5
Promotions & discounts
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.7
Personalized recommendations
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
6.8
SEO
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
8.1

eCommerce Business Management

Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.8
Multi-site management
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.0
Order processing
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
8.0
Inventory management
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.8
Shipping
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
8.4
Custom functionality
Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
7.7

Pros

Acoustic Content (formerly IBM Watson Content Hub)

  • It has a wide variety of built-in API calls.
  • Building unique pages is simple and straightforward and requires only basic fundamental knowledge to get started.
  • More advanced API calls can be developed simply.
Ben Williams | TrustRadius Reviewer

Magento Open Source

  • Magento 2 CE has a very robust document workflow which mirrors most mid-large ERP systems. There's a "papertrail" which mimics your business processes, and each part of the process is exposed to the API which makes for some great integration potential.
  • Magento 2 CE is also great for tracking customer history, saves a record for each and allows you to understand customer interests better.
  • Magento 2 CE is highly expandable, with a full marketplace of free and premium modules that should accomplish some pretty niche sales or service goals.
Brendon Brown | TrustRadius Reviewer

Cons

Acoustic Content (formerly IBM Watson Content Hub)

  • The organization of the application is poor and some elements could be more easily accessible not buried in menus.
  • There is little to no community around the application and what does exist is out of date.
  • Does not work well with our IBM applications as well as you would expect, which seems a common issue with IBM products.
Ben Williams | TrustRadius Reviewer

Magento Open Source

  • Not the simplest of solutions to use or maintain from an end-user perspective
  • Other platforms are better with regards to SEO in our experience
  • Fairly sluggish and slow compared to other platforms without the correct server specification and performance optimization work.
David Bryan | TrustRadius Reviewer

Likelihood to Renew

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

Magento Open Source

Magento Open Source 10.0
Based on 1 answer
It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
Bret Williams | TrustRadius Reviewer

Alternatives Considered

Acoustic Content (formerly IBM Watson Content Hub)

I haven't had experience outside of the IBM applications but can confirm that compared to other content tools provided by IBM, this is one of the more complete packages.
Ben Williams | TrustRadius Reviewer

Magento Open Source

Magento is hands down better than any hosted platform (i.e., BC), but only if you have a good development team. Hosted platforms are very limiting as to what you can accomplish "outside the box." Magento is much better than WooCommerce in its user friendliness and its feature set.
Lynn Thames | TrustRadius Reviewer

Return on Investment

Acoustic Content (formerly IBM Watson Content Hub)

  • Freed up user time to call a variety of applications quicker.
  • Allowed developer an easier tool to integrate other applications for end users.
  • Allowed us to have a single method of application implementation and usage that is easier to debug, saving time.
Ben Williams | TrustRadius Reviewer

Magento Open Source

  • It definitely let us start with a decent store and scale from 0 to 15,000 products without many performance issues. But that comes with a cost: we were unable to change the design of the checkout, SEO was poor, and adding banners or more store-related things was very time consuming.
  • Debugging is hard and you will break your head with some errors that break your store, and you don't know how to solve them. This was one of the reasons why we left it.
Santiago Valdés | TrustRadius Reviewer

Screenshots

Magento Open Source

Pricing Details

Acoustic Content (formerly IBM Watson Content Hub)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magento Open Source

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acoustic Content (formerly IBM Watson Content Hub)
7.0
Magento Open Source
6.9

Likelihood to Renew

Acoustic Content (formerly IBM Watson Content Hub)
Magento Open Source
10.0

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