What users are saying about
6 Ratings
6 Ratings
6 Ratings
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Score 9.2 out of 100
6 Ratings
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Score 9.1 out of 100

Feature Set Ratings

    Remote Administration

    Action1 RMM

    Feature Set Not Supported
    N/A
    7.4

    ShowMyPC

    74%
    ShowMyPC ranks higher in 13/13 features

    Screen sharing

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    File transfer

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Instant message

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Secure remote access with Smart Card authentication

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Access to sleeping/powered-off computers

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Over-the-Internet remote session

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Initiate remote control from mobile

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Remote management of servers & workstations

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Centralized management dashboard

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Session record

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Annotations

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Monitoring and Alerts

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Multi-platform remote control

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Attribute Ratings

    • ShowMyPC is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.2

    Action1 RMM

    92%
    5 Ratings
    10.0

    ShowMyPC

    100%
    2 Ratings

    Likelihood to Recommend

    Action1 RMM

    If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
    Read full review

    ShowMyPc.com

    If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.
    Read full review

    Pros

    Action1 RMM

    • Customer service and support team are easy to reach and response time is really fast
    • Interface is really user friendly and easy to use
    Read full review

    ShowMyPc.com

    • Easy access to help with software issues.
    • Technical support
    • Access to Remote desktop control
    • Recording sessions for paper trails
    Read full review

    Cons

    Action1 RMM

    • Would appreciate two factor authentication via Google Authenticator or a similar app.
    Read full review

    ShowMyPc.com

    • Free level should have automatic reconnect on reboot
    • Being a remote access only software pricing plans could be better
    • Branding should be allowed on lower plans
    Read full review

    Pricing Details

    Action1 RMM

    Starting Price

    $0

    Editions & Modules

    Action1 RMM editions and modules pricing
    EditionModules
    Additional endpoints (more than 100)$2/user/month1
    First 100 endpoints FREE02

    Footnotes

    1. per endpoint per month
    2. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $2/endpoint/month

    Additional Details

    ShowMyPC

    Starting Price

    Editions & Modules

    ShowMyPC editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Action1 RMM

      Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
      Read full review

      ShowMyPc.com

      ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
      Read full review

      Return on Investment

      Action1 RMM

      • ROI = Time saved for us.
      • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
      Read full review

      ShowMyPc.com

      • The on-demand access is free - can't get a better ROI than that
      • Plans are relatively inexpensive - as long as you are not managing large amounts of devices
      • Having a go to remote access solution that enables clients to control access is priceless
      Read full review

      Screenshots

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