ActiveCollab vs. ProProfs Project

Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.

Incentivized

If you’re executing creative projects, this tool will offload a lot of your work. It lets you clearly define the assignees and the associated timelines. You can even extract insightful reports to monitor team performance and project progress on the go.

• Great for project and task assignments, project workflow and communications.
• Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
• Great reporting tools for managing billing, estimating, project workflow and other essential project details.
• Allows for both the agency and its clients to interact on a single platform using role-specific permissions.

Incentivized

• Manages Projects - Well of course it does this well, it is what it was designed for.
• One Easy Location - It is nice to be able to track project progress through one location.
• Makes Communication Easier - What a time saver! We can easily communicate through ProProfs Project to keep everyone on task and involved.

Incentivized

• It isn't possible to set members of staff as part time, so if someone is unavailable on certain days you must manually enter them as OOO every single day that they are not in, that other teammates work. Hours also can't be edited individually - everyone is treated as working the same hours in a day, rendering capacity planner useless for flexi working teams
• Subtasks cannot be assigned their own hours and deadlines, meaning the To Do list view can't be seen in actual date order and capacity planner does not reflect all time allocated to an individual's schedule unless every task is set up as a separate task rather than subtask
• There is no way to see all tasks of a certain type across multiple campaigns (e.g all copywriting tasks vs all technical tasks) - support team suggested exporting data and making spreadsheets
• Kanban view isn't available for people's own task lists ('board' view here shows a list)
• Not possible to have one task be assigned to more than one person
• Notifications are not sent when tasks are updated, so you have to leave comments and tag people each time

• Integration with third-party applications
• The 15-day trial period of the tool seems a bit short to completely grasp the efficancy of the tool

We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.

Incentivized

I personally have not had to contact ProProfs Project Customer Support. I know that our media / marketing manager has used this tool for a while and is very comfortable with it. He has never expressed any issues or frustrations that I know of. The product is simple and easy to use and does not seem to require much support.

Incentivized

ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.

Incentivized

I think Project Bubble is way more streamlined than the others mentioned, as well as way more cost-effective! It is simple enough for my clients to access and keep track of their status, without having to explain or train them in the process. For value of money, customer support, and ease of use, I give it my highest recommendation.

Incentivized

• Allows our team to stay organized and keep conversations on tasks.
• The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
• Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).

Incentivized

• It has helped me manage my team in a more efficient way and for that, we delivered everything within the deadline.
• Its AI-powered automatic report generation has reduced my workload to a great extent, So I can focus on other important deliverables.