Adobe Acrobat Sign vs. DocuSign vs. Dropbox Sign

Adobe Acrobat Sign

Adobe Acrobat Sign

593 Reviews and Ratings

DocuSign

DocuSign

1182 Reviews and Ratings

Dropbox Sign

Dropbox Sign

413 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Adobe Acrobat Sign	Score 8.2 out of 10	Mid-Size Companies (51-1,000 employees)	Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…	$14.99 per month license
DocuSign	Score 8.7 out of 10	N/A	DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.	$15 per month
Dropbox Sign	Score 8.9 out of 10	N/A	HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.	$0 per month

Pricing

Adobe Acrobat Sign

DocuSign

Dropbox Sign

Editions & Modules

Acrobat Standard DC for teams: $14.99
per month license
Acrobat Pro DC with advanced e-sign: $16.99
per month license
Acrobat Sign Solutions: Call 800-685-4192 for pricing

Personal: $15
per month
Real Starter: $15
per month
DocuSign for Realtors: $35
per month
Standard: $40
per month
Business Pro: $60
per month
Advanced Solutions: Custom Pricing

Free: $0
Essentials: $15
per month
Standard: $17.5
per month starting at two users, per user
Essentials API: $75
per month Starting at 50 signature requests / mo.
Standard API: $250
per month Starting at 100 signature requests / mo.
Premium: Custom
Custom

Offerings

Pricing Offerings
Adobe Acrobat Sign	DocuSign	Dropbox Sign
Free Trial
Yes	Yes	Yes
Free/Freemium Version
No	No	Yes
Premium Consulting/Integration Services
Yes	No	No

Entry-level Setup Fee

$34.99 license per month

No setup fee

Optional

Additional Details

—

—

Additional pricing available for HelloWorks and HelloFax

More Pricing Information

Community Pulse
	Adobe Acrobat Sign	DocuSign	Dropbox Sign
Considered Multiple Products	Adobe Acrobat Sign Verified User Project Manager Chose Adobe Acrobat Sign We also use DocuSign but it is more expensive with a per-envelope cost associated with it. While it has a great many features, it is not truly cost-effective. Incentivized Helpful? Verified User Manager Chose Adobe Acrobat Sign We are using both DocuSign and Adobe Sign. Both solutions are very valid for our scope, the replacement of manual process with electronic workflow. I think that if you must choose between DocuSign and Adobe Sign you have to look at the price (every month it changes or there … Incentivized Helpful? Verified User Employee Chose Adobe Acrobat Sign For me, DocuSign is used when a standard form is already in play - nothing needs to be changed and it's a part of a larger template. Adobe Sign however is always used for forms which are unique to a client's particular situation, needs to be edited, or created from scratch. … Incentivized Helpful? Verified User Manager Chose Adobe Acrobat Sign Both Adobe Acrobat Sign and DocuSign are prominent e-signature solutions on the market. Adobe Acrobat Sign has much better integration with other Adobe Suite products such as Adobe Acrobat and Adobe Creative Cloud which are also used at Uniper. It also has a more user-friendly … Incentivized Helpful? Kristen Albertsen Head of People Chose Adobe Acrobat Sign I have prior experience at a previous company with DocuSign, and while that platform may provide a smaller set of features & functionality, it is also more intuitive for first-time users. Incentivized Helpful? Verified User Employee Chose Adobe Acrobat Sign i am not a person selected Acrobat Sign as our company solution. i use both Acrobat Sign and DocuSign as end user. I am not comparing both feature but as end user, i think Adobe Acrobat Sign is easier to use since some menu on DocuSign is strange translation when i choose … Incentivized Helpful? Verified User Administrator Chose Adobe Acrobat Sign They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for … Incentivized Helpful? DM Doug Marchand IT Manager Chose Adobe Acrobat Sign I feel Adobe Acrobat Sign holds their own to the DocuSign brand. I see more organizations using DocuSign, but feel I can easily use the toolset that Adobe Acrobat Sign offers. I really like the signature tracking feature that Adobe Acrobat Sign offers and combined with the … Incentivized Helpful? LH Luke Holocher Business Manager Chose Adobe Acrobat Sign The biggest difference in why we chose Adobe was because of the pricing structure. DocuSign has a "envelope" cost and you pay for certain amounts of envelopes. However, if you send more envelopes than you have paid for, either you have to a pay a premium or extend your contract … Incentivized Helpful? Jeff Keeney Sales and Customer Success at Cross-Sell Chose Adobe Acrobat Sign Using DocuSign for years and then Adobe Acrobat Sign, the decision to try PandaDoc was a surprise but they quickly captured our teams interest and eventually our business. The analytics, drag and drop features for template creation and the ability to modify documents on the fly … Incentivized Helpful? Verified User Director Chose Adobe Acrobat Sign We did not evaluate any other products since we were already using Creative Cloud and specifically Acrobat, however I have received DocuSign files from vendors for signature. Incentivized Helpful? Verified User Contributor Chose Adobe Acrobat Sign We were thinking about using DocuSign because it integrates with our HCM system, but it was so astronomically expensive that we couldn't justify the purchase. Incentivized Helpful? Kennedy Humphrey MBA HR Manager Chose Adobe Acrobat Sign DocuSign is a little more user-friendly and more updated that Adobe Acrobat Sign. Ultimately, we made the switch to Adobe due to their product offerings. By choosing Adobe, we can utilize other platforms within the suite that allow us to further edit documents. Which provides … Helpful? Verified User Director Chose Adobe Acrobat Sign I chose Acrobat Sign over DocuSign based on cost. Having used DocuSign previously, it would have been worth the extra money to stay with them. PandaDoc seemed straightforward and cost-effective, but I wanted to use a brand that would have wider recognition. Helpful? DJ dave jung internal it Chose Adobe Acrobat Sign head to head, pretty much the same product, just where your volume for pricing kicks in Incentivized Helpful? Emily Wallace Talent Acquisition Coordinator Chose Adobe Acrobat Sign We utilize DocuSign over Adobe Acrobat Sign for e-signature purposes. The functionality of DocuSign is much greater in its' self-contained application; usability appears superior, and, to my knowledge, costing is more beneficial for the total value package. Incentivized Helpful? Verified User Technician Chose Adobe Acrobat Sign Better integrates with our other systems, and allows employees to use it easier along other applications. We already use lots of adobe products so the decision was based heavily on that. I think Adobe Acrobat Sign can be a little clunky at times, but once a user has been … Incentivized Helpful? BS Brooke Shilling Executive Assistant Chose Adobe Acrobat Sign I like that its incorporated WITH ALL Adobe products so I can create a PDF or edit one and attach my signature RIGHT there or send it off for signature all in one go. Incentivized Helpful? Verified User Professional Chose Adobe Acrobat Sign There is a file size limit of 5MB. Incentivized Helpful? Rumeen Aysha Tourism Professional \| GDS Chose Adobe Acrobat Sign Adobe Acrobat Sign is simple to use, streamlines document creation, and makes documents look better. It allows users to customize fields, set required and optional fields, and quickly generate web forms and PDFs. Templates can be saved to make sending the same document to many … Helpful? Verified User Employee Chose Adobe Acrobat Sign Adobe is fully integrated with other Adobe products that the company uses already. Incentivized Helpful? Verified User Program Manager Chose Adobe Acrobat Sign My benefits and frustrations with signing platforms are the same. Ease the preparation of documents or make template creation more intuitive, and this would be a big improvement on any e-signature product. I was not part of the selection process, but I'm sure Adobe brand … Incentivized Helpful? Eugenio Fajardo Jefe de Proyectos de Cómputo Chose Adobe Acrobat Sign Adobe Sign is very even with the options evaluated in the top of tools for electronic signatures. One of the big things that set it apart is the previous implementation we had with other Adobe products. This greatly simplifies the implementation as well as the necessary … Incentivized Helpful? Verified User Engineer Chose Adobe Acrobat Sign Adobe Acrobat Sign is convenient if you need someone to sign documents but they don't have access to a printer. If you need to track timestamps or signatures, it works well for that, too. Adobe Acrobat Sign allows you to digitally sign and send documents without ever needing a … Incentivized Helpful?	DocuSign Verified User C-Level Executive Chose DocuSign I had used Adobe before and it is not a simple experience. The last thing you want is for your customers to have trouble signing an electronic document. It defeats the purpose. HelloSign is a nice product, but may have been a bit overkill for what our needs were. And they were … Incentivized Helpful? Suzy Vera, MBA Corporate Director of Human Resources Chose DocuSign HelloSign was tedious! I did not like the interface or having to sign in using Google, and the document storage center was cumbersome to navigate and keep straight. Incentivized Helpful? Verified User C-Level Executive Chose DocuSign I found HelloSign to be frustrating -- it was super expensive, only allowed for a few templates. I never found out why it was so much more money, because I quickly canceled my free trial and moved back to DocuSign, which was nearly $200 a year cheaper for a better service with … Incentivized Helpful? Verified User Manager Chose DocuSign We prefer DocuSign to Adobe Sign and HelloSign for its name recognition (important to those working with us), preferred interface, and ease of use, and safety. After exploring all three, DocuSign was the clear winner. Incentivized Helpful? Pranav Lal Enterprise Architect Chose DocuSign HelloSign used to have glitches and downtime. It did not have a robust integration that DocuSign offers. Incentivized Helpful? Dave Bevington Director of Automation Chose DocuSign DocuSign is so much more widely used and I think reliable. Who knows where HelloSign will be in a few years and I don't think they have nearly the funding to compete with DocuSign. Also, everyone uses DocuSign and it makes clients feel secure knowing the name of software … Incentivized Helpful? PR Padraic Ryan Community Manager Chose DocuSign HelloSign was like a breath of fresh air compared to the corporate feel of DocuSign. Their salespeople were not pushy, their pricing is fantastic, and the features are just what we need. Incentivized Helpful? Emily Wallace Talent Acquisition Coordinator Chose DocuSign Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business. Incentivized Helpful? Verified User Consultant Chose DocuSign Very similar but did not have the backing of SAP SuccessFactors in terms of Integration. The Developer Environment allowed us to test and practice on very easily compared to Adobe Acrobat Sign. Both products can be connected to via Microsoft Power Platform to aid automation … Incentivized Helpful? Verified User Engineer Chose DocuSign I don't think I've seen anything like DocuSign in the market. Well I think now Acrobat has a product similar to it, but it's not exactly same people can use it to sign. But it has come recently, not a long back. DocuSign has been in the market since long, so it still has the … Incentivized Helpful? Verified User Manager Chose DocuSign Adobe was not a good experience despite the lower cost. Constant crashing, slow to load and a simple feature like copy and pasting the same fields across pages was non existent. Our team celebrated the decision to move back to Docusign from Adobesign. We have never looked back … Incentivized Helpful? Denitra McGraw Small Business Manager - Family Owned & Operated Chose DocuSign I actually have both. Docusign has better features. SignNow was a little cheaper so I kept them. Helpful? Erin Gracyalny Customer Success Manager Chose DocuSign I prefer DocuSign to Adobe Sign because of the workflow process. To me, DocuSign flows much easier and the interface is easier for me to locate the things I need. I also appreciate the templates that DocuSign allowed, especially because Egnyte had a direct integration with … Incentivized Helpful? Verified User Employee Chose DocuSign I didn't make the decision myself on why we selected DocuSign so hard to say but bottom line is a lot of them do the same thing... e-signature. Pretty straightforward stuff! I think it really comes down to personal preference, perhaps user interface, and what just feels most … Incentivized Helpful? Krystofer Gardner Director Of Operations Chose DocuSign When viewing other competing products they didn't have the superior functionality that DocuSign had, nor the admin control. However, it should be noted that since making the selection, competing products have greatly improved. Incentivized Helpful? Matthew McGinnis Managing Partner Chose DocuSign I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for … Incentivized Helpful? Jeanette Carroll VP, Operations and Marketing Chose DocuSign DocuSign is the one we went with because of the majority of people who use it regularly. It's the first one that comes to mind when you think of electronic signatures. We do use AdobeSign with our HR platform because that is the one that is integrated with it, but standalone … Incentivized Helpful? Verified User Manager Chose DocuSign Adobe Sign has closed the gap between it and DocuSign in recent years. I still think DocuSign outclasses Adobe's offering in ease of use, and it makes less sense to go with Adobe Sign unless you are already steeped in the Adobe Creative Cloud ecosystem (e.g., Adobe Acrobat, … Incentivized Helpful? Shanna Kostopulos Paralegal/Supervisor Chose DocuSign Adobe Sign makes it harder to edit documents unless you have upgraded administrative accounts. It’s also harder to go in and cancel Adobe Sign documents. Incentivized Helpful? Verified User Project Manager Chose DocuSign As soon as you put something to paper or start sending word or pdf attachments, it creates more layers of work and more opportunity for error. With digital transaction management tools like DocuSign, we are able to prepare and manage our contracts from anywhere. It has made our … Incentivized Helpful? HW Haley Wall HR Coordinator Chose DocuSign We switched from DocuSign to Adobe Sign after two years of DocuSign use. Other branches of our business still use and prefer DocuSign. Incentivized Helpful? Ron Toth National Account Executive Chose DocuSign DocuSign is the system with the easiest way to add and remove fields. For most situations, you will have a template so you don't need to keep adding and removing fields. When those situations do come up, it's easy for DocuSign. For those other ones you need to go through a … Incentivized Helpful? Verified User Account Manager Chose DocuSign DocuSign has been great for us so far. I did not have any final say in which application we chose, but from what I can gather, DocuSign is more robust than the other apps out there. It is quick to create and easy to figure out for new users. Important for startups! Incentivized Helpful? Kelly Wasden Enterprise Account Executive Chose DocuSign DocuSign is like Salesforce for CRM's. It just made sense as we were scaling as an organization and moving and adding new technology to our stacks. We really like Adobe Sign as a close second, but for what we were doing, DocuSign came back as a more professional sales org and … Incentivized Helpful? Nicolas Costa Ossa Director of Customer Operations & Account Management Chose DocuSign Docusign probably feels more robust and a more corporate feel. They are pretty similar, however. Incentivized Helpful?	Dropbox Sign AL Angela Leslie Project Administrator Chose Dropbox Sign DocuSign started jerking us around with pricing. Incentivized Helpful? Verified User Director Chose Dropbox Sign DocuSign is fine, but Dropbox Sign provides far more flexibility and will scale with your business. DocuSign seems to nickel and dime you every step of the way. Incentivized Helpful? Verified User Executive Chose Dropbox Sign 10 out of 10 times I will choose DocuSign moving forward over DropBox Sign. I hated how horrible their technical support was in solving my issue. Incentivized Helpful? Lesa Edwards, MPA, CJSS, MRW, ACRW, CELDC CEO Chose Dropbox Sign I don't remember what I thought about DocuSign, but I remember that my decision came down to price for the value - and I believed HelloSign (now Dropbox Sign) was the best. Incentivized Helpful? Laura Yazdi Founder/CEO Chose Dropbox Sign Very similar program. I cannot say how different they are because I have not used DocuSign in some time. Incentivized Helpful? Paola Cedeno Event and Data Management Specialist Chose Dropbox Sign It is less expensive and assists nonprofits. That was the biggest factor for us, especially when it came to the integration with Salesforce and SharePoint. Although we do not use it now, we plan on using it other applications were way out of our price range, and DocuSign was … Incentivized Helpful? Verified User Consultant Chose Dropbox Sign I selected Dropbox Sign because it was very easy to use, started with a free plan, and I knew that if I needed a professional plan, it would be reasonably priced. DocuSign was too expensive, and Adobe products are always hard to use and integrate with. Incentivized Helpful? Haider Sulail Sales Account Manager Chose Dropbox Sign I think all similar platforms can support smaller features, but Dropbox Sign might be easier to use, cost-effective, and friendly for new users and organizations that have no experience using it as an e-signature platform. Once I have a great experience, I would highly … Incentivized Helpful? KZ Katie Zaccardi CEO / Coach Chose Dropbox Sign It was more expensive and I didn't like the user interface as much. Incentivized Helpful? KG Karen Gheorma Program Director Chose Dropbox Sign The cost is the main feature Incentivized Helpful? MH MICHAEL HANCOCK Director Chose Dropbox Sign Great software, however the integration of the Dropbox cloud in tandem with this is amazing and simpler than this great competitor for an all in one solution. Helpful? MB Marc Joseph Bituin Customer Service Representative Chose Dropbox Sign Dropbox sign is much friendly-user, and easier to navigate. Incentivized Helpful? Verified User Administrative Assistant Chose Dropbox Sign DropBox Sign is more user-friendly and not as confusing as the other. Incentivized Helpful? Jake Thomaier Mortgage Loan Officer Chose Dropbox Sign Dropbox seemed easier to use and cheaper than the others. It was just as functional. Incentivized Helpful? AO Adrian Oliva Managing Member Chose Dropbox Sign Hellosign the easiest out of the class that we use. It is just super quick. We use eversign to get some extra templates, but it is pretty clunky for sending contracts. Incentivized Helpful? Kelin J. Angulo C. Office Manager Chose Dropbox Sign Save money. Incentivized Helpful? AW Austin Ward Account Executive Chose Dropbox Sign So much better, specifically because of the lack of a limit. Focusing limits the total amount of docs you can sign per year and is more expensive. This product has similar if not slightly easier/Better functionality, and it’s for a much better price point. Would highly … Incentivized Helpful? Verified User Director Chose Dropbox Sign Falls a little short but not too bad Incentivized Helpful? Verified User C-Level Executive Chose Dropbox Sign Simpler to use and easier interface on your eyes Incentivized Helpful? Fernando Contreras Operations Director Chose Dropbox Sign It stacks up pretty well, I do think some of the templates I've seen are a bit lacking with Dropbox sign. Incentivized Helpful? LG Livio Gasparini Pres Chose Dropbox Sign The functionality is very similar but more competively priced. Incentivized Helpful? JC Jeannette Conti Office Manager Chose Dropbox Sign About the same. Price was better but then I found out the limitations Incentivized Helpful? KC Keeyahna Caver Owner Chose Dropbox Sign Cost is less for a similar service and a little easier to navigate. Sometimes less is more Incentivized Helpful? Verified User Employee Chose Dropbox Sign The signature choices are better; larger font, easier to read Incentivized Helpful? Verified User Manager Chose Dropbox Sign Dropbox Sign allows for more users at a more affordable price. It also allows for saving documents directly into Dropbox for ease of storage and organization. Incentivized Helpful?

Best Alternatives
	Adobe Acrobat Sign	DocuSign	Dropbox Sign
Small Businesses	Foxit eSign Score 9.3 out of 10	Foxit eSign Score 9.3 out of 10	Foxit eSign Score 9.3 out of 10
Medium-sized Companies	MSB Docs Score 9.4 out of 10	MSB Docs Score 9.4 out of 10	MSB Docs Score 9.4 out of 10
Enterprises	DocuSign Score 8.7 out of 10	Box Score 8.5 out of 10	DocuSign Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives	View all alternatives

User Ratings
	Adobe Acrobat Sign	DocuSign	Dropbox Sign
Likelihood to Recommend	4.7 (228 ratings)	8.5 (161 ratings)	9.4 (178 ratings)
Likelihood to Renew	8.0 (30 ratings)	7.0 (12 ratings)	9.1 (12 ratings)
Usability	3.7 (194 ratings)	8.1 (19 ratings)	9.9 (124 ratings)
Availability	9.0 (5 ratings)	10.0 (3 ratings)	9.1 (2 ratings)
Performance	9.0 (4 ratings)	10.0 (2 ratings)	9.1 (2 ratings)
Support Rating	7.3 (164 ratings)	10.0 (46 ratings)	1.7 (18 ratings)
Online Training	8.0 (1 ratings)	10.0 (1 ratings)	- (0 ratings)
Implementation Rating	8.0 (7 ratings)	10.0 (5 ratings)	9.0 (4 ratings)
Configurability	9.0 (3 ratings)	- (0 ratings)	8.3 (120 ratings)
Contract Terms and Pricing Model	- (0 ratings)	- (0 ratings)	9.1 (1 ratings)
Ease of integration	5.0 (2 ratings)	- (0 ratings)	- (0 ratings)
Product Scalability	8.0 (3 ratings)	10.0 (1 ratings)	9.1 (1 ratings)
Vendor post-sale	9.0 (2 ratings)	- (0 ratings)	- (0 ratings)
Vendor pre-sale	9.0 (2 ratings)	- (0 ratings)	9.1 (1 ratings)

User Testimonials
	Adobe Acrobat Sign	DocuSign	Dropbox Sign
Likelihood to Recommend	Adobe Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals. Kennedy Humphrey MBA HR Manager Read full review	DocuSign This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario. Incentivized Verified User Anonymous Read full review	Dropbox Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures. Verified User Anonymous Read full review
Pros	Adobe Adobe Acrobat Sign tracks whether or not a signer has viewed a document Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic Incentivized KM Kayte Moore Family Law Paralegal Read full review	DocuSign Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately Can resend, alter, change, and/or add to the email and/or document that is sent out very easily The recipient can save the document after signing, so they too have their own electronic copy for their records Incentivized Michele Roy Special Education Teacher Read full review	Dropbox Allows customization for each client. Gives us all the room we need to create a thorough contract. Allows us to save each executed contract as a PDF. Looks like a pricey, professionally drawn-up contract. The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are. Incentivized CM Cynthia Maggard Community Manager Read full review
Cons	Adobe Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription. Integrations available but your CRM integration is only available with enterprise license. Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor. Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients. Incentivized Jeff Keeney Sales and Customer Success at Cross-Sell Read full review	DocuSign Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable. Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology. It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim. Incentivized Verified User Anonymous Read full review	Dropbox It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document. Incentivized AW Austin Ward Account Executive Read full review
Likelihood to Renew	Adobe It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form. Incentivized Lori Diggs HR Project Analyst Read full review	DocuSign I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days." Incentivized Tony Woods, PHR, CIPD Director of Human Resources Read full review	Dropbox Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit Incentivized Paola Cedeno Event and Data Management Specialist Read full review
Usability	Adobe I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out. Incentivized LH Luke Holocher Business Manager Read full review	DocuSign Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis. Incentivized Emily Wallace Talent Acquisition Coordinator Read full review	Dropbox I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review. Incentivized Verified User Anonymous Read full review
Reliability and Availability	Adobe I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this Verified User Anonymous Read full review	DocuSign It does not go down. I have had zero issues with DocuSign, approaching 4 years. Incentivized Verified User Anonymous Read full review	Dropbox I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :) Incentivized Paola Cedeno Event and Data Management Specialist Read full review
Performance	Adobe The Adobe Acrobat Sign's performance are excellent. When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support Incentivized Verified User Anonymous Read full review	DocuSign Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds. Incentivized Verified User Anonymous Read full review	Dropbox Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app Incentivized Paola Cedeno Event and Data Management Specialist Read full review
Support Rating	Adobe It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient. Incentivized Verified User Anonymous Read full review	DocuSign I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours Incentivized Erik Sheafer Enterprise Development Manager Read full review	Dropbox Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer. Verified User Anonymous Read full review
Online Training	Adobe The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools. Joshua Lipton VP Technology Read full review	DocuSign Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care. Incentivized Verified User Anonymous Read full review	Dropbox No answers on this topic
Implementation Rating	Adobe We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect. Jessie Mead Business Services Read full review	DocuSign Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected. Verified User Anonymous Read full review	Dropbox I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house. Incentivized Paola Cedeno Event and Data Management Specialist Read full review
Alternatives Considered	Adobe They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients). Incentivized Verified User Anonymous Read full review	DocuSign There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents. Incentivized Verified User Anonymous Read full review	Dropbox Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you. Incentivized Verified User Anonymous Read full review
Contract Terms and Pricing Model	Adobe No answers on this topic	DocuSign No answers on this topic	Dropbox The appropriate price for the system. Incentivized JB Jayme Brown Broker Read full review
Scalability	Adobe At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working. Now we are using it also in other situation because it help us with time and we can also reduce cost Incentivized Verified User Anonymous Read full review	DocuSign In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug. Incentivized Verified User Anonymous Read full review	Dropbox Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great. Incentivized Paola Cedeno Event and Data Management Specialist Read full review
Return on Investment	Adobe Significantly reduced the time required for document signing processes reducing wasted time and effort Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures. Incentivized Verified User Anonymous Read full review	DocuSign Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc Love audit trails and the seamless tracking of the status of the document Incentivized Matthew McGinnis Managing Partner Read full review	Dropbox Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep. Reduction of paper waste and organization. Ease for sales reps to quickly choose and alter any agreement they need while on a call. Incentivized MS Morgan Self Owner Read full review
ScreenShots	Adobe Acrobat Sign Screenshots	DocuSign Screenshots	Dropbox Sign Screenshots