22 Ratings
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Score 8.7 out of 100
16 Ratings
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Score 7 out of 100

Likelihood to Recommend

Adobe Experience Manager Livefyre

I was strictly the implementor of Livefyre (for my company only). That task alone was at least 3 weeks worth of work. From a user standpoint, Livefyre is a good product which is why this review is strictly about how difficult it was to implement. Therefore, if a colleague was to ask me if I recommend Livefyre, it's not a straight answer. Questions like, 'how fast do you need it?', 'how centralized is your user database?', 'do you want social login?', all come into question and were details that made my job not easy (hence, my review of 5/10 for suggesting it to others). Once implemented, Livefyre is a great product (notice my overall review is higher), but based on my experience with implementation, it certainly requires a senior developer's dedicated time and patience to set up exactly as desired. For smaller companies with small/simple user bases and websites, the process may be more straightforward, but from my experience, it wasn't out-of-the-box at all.
Darin Spivey | TrustRadius Reviewer

Scoop.it Content Director

Scoop.it does have collaboration features so you can have more than one admin add content to a topic, but there is no platform for collaboration or drafting of content. It is easy to try out the free version and get a good idea of what the application does, and then add on features from there
Thomas Listerman | TrustRadius Reviewer

Pros

Adobe Experience Manager Livefyre

  • It provides and allows comments and comment management that is fast, seamless and shareable.
  • Having used disquss, WordPress comments and many others I like Livefyre better for its seamless integration and transparency
  • It is really nice that they have a range of services from free to enterprise with increasing functionality and benefits.
Andy Newbom | TrustRadius Reviewer

Scoop.it Content Director

  • Provides suggestions daily for each of your topics depending on keywords you choose. There is no guesswork about what to share.
  • Allows sharing of your content to various social media outlets with the touch of a button. Your content gets spread quickly.
  • Your own beautiful front page functions as your website. It shows the curator profile, and all your topics.
Penelope Silvers | TrustRadius Reviewer

Cons

Adobe Experience Manager Livefyre

  • Implementation was not easy. Although flexible, I personally wrote at least 1,400 lines of code to get this implemented over a few week's time.
  • The social login aspect is cool, but again, hard to implement. They did not write any of those modules, although they could have. This required senior-level developmental skills and a knowledge of how social media is interfaced with programmatically. Lots of questions arose from this and it was difficult to implement with virtually no help from Livefyre, other than to provide the hooks into their system for when users were validated. I had to write at least 2 separate login/redirection scripts to accomplish this flow.
  • CSS tweaking was tricky. We could override lots of common CSS classes, but to get things just the way we wanted it, I ended up writing LOTS of jQuery listeners and functions to transform the output into exactly what we wanted. This was a surprise since the software was sold to us as being 'fully customizable'.
  • Documentation was sufficient, but not great. Getting the flow of the callbacks that are fired wasn't clear at first, and sometimes did not work as expected.
  • It should be noted that, after this review was published, Livefyre contacted me stating they now have better documentation and process for implementation (for version V3, specifically) and urged me to revise this review. However, I can only write of my experience with V2, and it WAS difficult to implement over 3 weeks of dedicated time. Another developer on my team implemented version V3 and his evaluation is very similar to mine, claiming much difficulty with the CSS customization.
Darin Spivey | TrustRadius Reviewer

Scoop.it Content Director

  • When we first implemented the usage of Scoop.it the topics of search were very limited, but as the popularity grows, so does the number of searchable topics.
Casey Gold | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager Livefyre

Adobe Experience Manager Livefyre 8.8
Based on 5 answers
We feel we have a real partnership with Livefyre and we both make each other better. Their customer service has been phenomenal even during a time of rapid growth.
Sam Salmassi | TrustRadius Reviewer

Scoop.it Content Director

Scoop.it Content Director 9.7
Based on 8 answers
Right now, it does not cost me anything. I am extremely happy with the service and product. It serves my needs for research.
Deborah Banker | TrustRadius Reviewer

Usability

Adobe Experience Manager Livefyre

Adobe Experience Manager Livefyre 7.3
Based on 1 answer
It's really easy to implement that app but should improve some analytics.
Anonymous | TrustRadius Reviewer

Scoop.it Content Director

Scoop.it Content Director 9.0
Based on 1 answer
Well thought out UI
Anonymous | TrustRadius Reviewer

Reliability and Availability

Adobe Experience Manager Livefyre

No score
No answers yet
No answers on this topic

Scoop.it Content Director

Scoop.it Content Director 10.0
Based on 1 answer
The search engine housed within Scoop it delivers the most up to date articles based on the criteria I have provided it.
Deborah Banker | TrustRadius Reviewer

Support Rating

Adobe Experience Manager Livefyre

Adobe Experience Manager Livefyre 8.2
Based on 1 answer
From purchasing to implementation, the customer service/support was really perfect!
Anonymous | TrustRadius Reviewer

Scoop.it Content Director

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Experience Manager Livefyre

We felt Livefyre was more innovative and better at SEO. It felt like we were working with a partner for the long haul who was interested in our business and how to improve it.
Sam Salmassi | TrustRadius Reviewer

Scoop.it Content Director

We used both social sites and as a personal preference, I liked Scoop.it considerably more because of the layout of the site and the ease of the user experience. It was also much easier to share content. I like to think of Scoop.it as the "short, sweet and to the point" website that gives me exactly what we need, when we need it and the manner in which it easiest to use.
Casey Gold | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager Livefyre

  • The heavy work is already done given that we take the time to implement.
  • Very useful insights and AI powered delivery.
Anonymous | TrustRadius Reviewer

Scoop.it Content Director

  • I'm afraid we haven't been able to measure ROI, but we definitely have a stronger, more graphic impact in social media
Anonymous | TrustRadius Reviewer

Screenshots

Adobe Experience Manager Livefyre

Pricing Details

Adobe Experience Manager Livefyre

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Adobe Experience Manager Livefyre Editions & Modules

Additional Pricing Details

Scoop.it Content Director

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Scoop.it Content Director Editions & Modules

Edition
Scoop.it Content DirectorFrom $333/month1
  1. Billed annually
Additional Pricing Details

Add comparison