What users are saying about
58 Ratings
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Score 6.7 out of 101
Top Rated
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Score 6.8 out of 101

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Likelihood to Recommend

ADP Enterprise eTIME

If I ever have an issue, the support center has always been able to assist promptly. The few times we have upgraded to a newer version of the product the support we received during those times was also very helpful and made the process easier and less stressful to deal with.
Lisa Steinbach profile photo

Kronos Workforce Central

Kronos Workforce Central is well-suited for large organizations seeking a simplified time-recording system or are trying to get away from manual timesheets being submitted. Larger organizations would see a greater return on investment while using this system. It is less appropriate for smaller organizations with fewer employees, as the cost of the system likely would be greater than the investment of the system.
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Pros

  • User friendly
  • Reliable
  • Accurate
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  • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
  • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
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Cons

  • Java has been a problem for us. We recently converted to the 'Java free' version and although it works well, I do miss a few of the aspects of the 'Java' version we had previously.
Lisa Steinbach profile photo
  • Training required to use the product effectively, not simple at first
  • Dependent on Java, frequent updates to Java necessary to continue using the Kronos platform
  • Reporting tools are extensive and solid, though some reports can only be extracted in PDF, not in the more usable Excel format. How Kronos determines which can be extracted in Excel vs. PDF, I can't tell.
Juan Osegueda profile photo

Likelihood to Renew

ADP Enterprise eTIME10.0
Based on 1 answer
Already using product and I have been happy with the results.
Christina O'Steen profile photo
Kronos Workforce Central5.0
Based on 11 answers
I no longer work at the company that uses Kronos. But if I did I would never move away from Kronos. It's the industry leader for a reason.
Raul Rodriguez profile photo

Usability

ADP Enterprise eTIME5.0
Based on 1 answer
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
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Support

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Kronos Workforce Central9.4
Based on 2 answers
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
Juan Osegueda profile photo

Alternatives Considered

I have not used other software like ADP eTime, and I did not have a choice in selecting eTime.
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Workforce Central was our selection because it capable of being virtualized (using VMWare), utilized SQL as the back-end database versus Oracle (which was cheaper to license and talent was easier to find), and because the price-point beat out their competitors. We did end up spending more money than anticipated on consulting services, but that was due to continual changes to the project scope as more features were found to be useful.
Spencer Hamons, MSOL, CHCIO profile photo

Return on Investment

  • Since I was an employee using the software, rather than someone managing the software, I can't say how it compares to other possible solutions. As an individual user it was sometimes convenient and often frustrating, but I'm not sure whether this reflects the experience of my supervisors, the payroll administrator, and/or the College overall.
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  • Workforce Central has allowed the University to manage compliance at a higher level with the consistent application of rules.
  • Workforce Central has allowed insight into the time collection process at the University with a granular audit trail.
  • Support for the Workforce Central system requires a partnership between campus IT and the functional (payroll) employees. The system cannot be installed and forgotten and must be actively managed.
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Pricing Details

ADP Enterprise eTIME

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call for details
ADP Enterprise eTIME Editions & Modules
ADP Enterprise eTIME
Edition
ADP Vantage HCM Time
Call for details
ADP Global Time and Labor Management
Call for details
ADP Workforce Now Enhanced Time
Call for details
ADP Vantage HCM Time
Call for details
Additional Pricing Details
Pricing is based on a per employee model. Billing is monthly, based on a subscription model.

Kronos Workforce Central

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Kronos Workforce Central Editions & Modules
Kronos Workforce Central
Additional Pricing Details
Contact sales for pricing information at 1 (800)-225-1561.