ADP Vantage HCM vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Vantage HCM
Score 6.3 out of 10
Enterprise companies (1,001+ employees)
ADP Vantage HCM is a platform combining HR, payroll, benefits, talent management and time & attendance. ADP promotes dedicated HR representatives to work with businesses.N/A
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
ADP Vantage HCMUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP Vantage HCMUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP Vantage HCMUKG Pro
Considered Both Products
ADP Vantage HCM
Chose ADP Vantage HCM
Reporting was easier to build with outside data in ADP.
Chose ADP Vantage HCM
ADP Vantage is more reliable and user-friendly than previous platforms utilized.
Chose ADP Vantage HCM
Leadership selected ADP Vantage due to pricing. I had no decision on what we chose.
Chose ADP Vantage HCM
I think ADP offers a better product for self-service associates, whereas UltiPro was much more user-friendly for the support team.
Chose ADP Vantage HCM
Either they are really strong in HR or Time management or really weak. We couldn't find a product that would be strong in both areas without having to integrate multiple systems. We wanted to avoid using different vendors.
UKG Pro
Chose UKG Pro
The sales process with UKG wasn't overly pushy and they didn't oversell the product. We were informed upfront about the features and limitations and they were absolutely honest with us the entire time. We also felt as if we were part of the family at UKG - which has a lot to …
Chose UKG Pro
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either …
Chose UKG Pro
UKG had all the modules we were looking for, was highly configurable, and looked like it could grow with our business. Did not realize how much of the heavy lifting was needed on our part for implementation and ongoing. UKG does have its quirks and some workarounds are needed …
Chose UKG Pro
We were impressed with the UKG demonstrations and information provided during the initial sales pitch and all of the research we did on each of the HRIS Vendors we were looking at.
Chose UKG Pro
We evaluated Ceridian along with UltiPro and chose UltiPro because of functionality, flexibility, price, and customer service. We moved from ADP Vantage to UltiPro. UltiPro is less expensive, much more flexible, has more functionality, Ultimate is much more responsive in …
Chose UKG Pro
Hands down, UltiPro is the best. Quite honestly, I've been using UltiPro for 20 years now, so it is very hard to make a comparison. I have reviewed ADP products during those years, and never saw anything that would make me want to switch from UltiPro. What I remember from …
Chose UKG Pro
UltiPro seemed much easier to use than the others and seemed easier to implement. The reporting capability was a winning factor for our company as well.
Chose UKG Pro
UltiPro [has been] around longer and nothing in is test mode. All users on same version ALL of the time.
Top Pros
Top Cons
Features
ADP Vantage HCMUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Vantage HCM
9.2
62 Ratings
16% above category average
UKG Pro
8.3
803 Ratings
6% above category average
Employee demographic data9.256 Ratings8.7731 Ratings
Employment history9.059 Ratings8.7762 Ratings
Job profiles and administration9.355 Ratings8.6733 Ratings
Workflow for transfers, promotions, pay raises, etc.9.357 Ratings8.3721 Ratings
Organizational charting9.150 Ratings7.7643 Ratings
Organization and location management9.451 Ratings8.2656 Ratings
Compliance data (COBRA, OSHA, etc.)9.344 Ratings8.1517 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Vantage HCM
9.3
61 Ratings
15% above category average
UKG Pro
8.6
746 Ratings
7% above category average
Pay calculation9.558 Ratings9.0709 Ratings
Support for external payroll vendors9.239 Ratings8.2336 Ratings
Off-cycle/On-Demand payment9.317 Ratings8.8231 Ratings
Benefit plan administration9.246 Ratings8.1643 Ratings
Direct deposit files9.460 Ratings9.3702 Ratings
Salary revision and increment management9.645 Ratings8.8573 Ratings
Reimbursement management9.17 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Vantage HCM
9.2
40 Ratings
13% above category average
UKG Pro
8.4
563 Ratings
4% above category average
Approval workflow9.339 Ratings8.8504 Ratings
Balance details9.110 Ratings8.4529 Ratings
Annual carry-forward and encashment9.19 Ratings8.1434 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Vantage HCM
9.4
63 Ratings
15% above category average
UKG Pro
8.5
798 Ratings
5% above category average
View and generate pay and benefit information9.063 Ratings8.8769 Ratings
Update personal information9.158 Ratings8.9776 Ratings
View company policy documentation9.448 Ratings8.5564 Ratings
Employee recognition9.721 Ratings7.4287 Ratings
View job history9.547 Ratings8.9759 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Vantage HCM
9.9
14 Ratings
25% above category average
UKG Pro
8.5
189 Ratings
9% above category average
Tracking of all physical assets9.914 Ratings8.5189 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Vantage HCM
8.7
61 Ratings
14% above category average
UKG Pro
7.7
734 Ratings
1% above category average
Report builder9.160 Ratings7.7714 Ratings
Pre-built reports7.759 Ratings7.9724 Ratings
Ability to combine HR data with external data9.241 Ratings7.5495 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Vantage HCM
8.8
35 Ratings
9% above category average
UKG Pro
8.6
557 Ratings
7% above category average
New hire portal8.433 Ratings8.6554 Ratings
Manager tracking tools9.327 Ratings8.6444 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Vantage HCM
8.8
19 Ratings
8% above category average
UKG Pro
7.9
377 Ratings
3% below category average
Corporate goal setting8.915 Ratings8.1293 Ratings
Individual goal setting8.518 Ratings7.7359 Ratings
Line-of sight-visibility8.515 Ratings7.9251 Ratings
Performance tracking9.317 Ratings7.8333 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Vantage HCM
8.6
23 Ratings
8% above category average
UKG Pro
8.1
465 Ratings
2% above category average
Performance plans7.822 Ratings7.8415 Ratings
Performance improvement plans8.619 Ratings7.7326 Ratings
Review status tracking8.619 Ratings8.3436 Ratings
Review reminders9.119 Ratings8.3397 Ratings
Multiple review frequency9.217 Ratings8.3337 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Vantage HCM
9.4
13 Ratings
18% above category average
UKG Pro
8.4
187 Ratings
6% above category average
Create succession plans/pools9.711 Ratings8.5155 Ratings
Candidate ranking8.812 Ratings8.3164 Ratings
Candidate search9.512 Ratings8.4163 Ratings
Candidate development9.512 Ratings8.5152 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Vantage HCM
9.3
25 Ratings
18% above category average
UKG Pro
8.5
456 Ratings
9% above category average
Job Requisition Management9.424 Ratings8.8434 Ratings
Company Website Posting9.524 Ratings9.1422 Ratings
Publish to Social Media9.620 Ratings8.7333 Ratings
Job Search Site Posting9.623 Ratings8.8390 Ratings
Duplicate Candidate Prevention9.620 Ratings7.1323 Ratings
Applicant Tracking7.924 Ratings8.6421 Ratings
Notifications and Alerts9.625 Ratings8.4388 Ratings
Best Alternatives
ADP Vantage HCMUKG Pro
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Vantage HCMUKG Pro
Likelihood to Recommend
9.0
(66 ratings)
8.3
(928 ratings)
Likelihood to Renew
7.1
(19 ratings)
8.9
(194 ratings)
Usability
8.2
(17 ratings)
8.5
(188 ratings)
Availability
8.6
(7 ratings)
10.0
(74 ratings)
Performance
7.3
(8 ratings)
9.4
(331 ratings)
Support Rating
7.8
(24 ratings)
6.6
(492 ratings)
In-Person Training
9.0
(1 ratings)
9.6
(87 ratings)
Online Training
5.1
(8 ratings)
9.1
(202 ratings)
Implementation Rating
7.1
(13 ratings)
9.9
(86 ratings)
Configurability
6.1
(7 ratings)
9.9
(76 ratings)
Ease of integration
6.0
(7 ratings)
9.9
(65 ratings)
Product Scalability
7.7
(7 ratings)
9.4
(93 ratings)
Vendor post-sale
7.4
(7 ratings)
8.0
(55 ratings)
Vendor pre-sale
8.5
(6 ratings)
9.9
(48 ratings)
User Testimonials
ADP Vantage HCMUKG Pro
Likelihood to Recommend
ADP
[ADP Vantage HCM is] great for big organizations with complex processes and who need all the features/functionalities provided by the platform. May not be very suitable for smaller companies who aren't as elaborate in terms of their HR processes and the enterprise licensing costs can be slightly prohibitive. Great for companies looking for plug-and-play solutions which need minimal/no customization off the shelf.
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
ADP
  • User Security Granularity: I can fine-tune access exactly, rather than give someone too little or too much access.
  • Employee Data Security: All of our data is secure and encrypted by ADP. I do not have to manage security beyond keeping users from giving their username and password to someone. The rest is out of sight and out of mind, handled by ADP.
  • Out of the Box Functionality: While we did have to make configuration decisions in implementation, the functions and customizations we make inside of ADP all function from day one and are not affected by security updates, new versions, or patches. With other highly customized products, any update to the stock system poses a threat to functionality. ADP Vantage does exactly what we want it to do, the way we want it, and without being disabled by ongoing life-cycle management by ADP.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
ADP
  • [The] tax setup section needs more work, it is unclear sometimes if we need to set up tax in Smart Compliances or somewhere else, and then the rode to make that tax active and add it to the employee.
  • [The] payroll audit could be more clear and include more data from all adjustments, for example, if there is [a] salary rate change, there [are] not flags to check that in [the] audit section of the payroll.
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
ADP
Because we have only been using the system for 5 years, we will continue using this service until our business outgrows the support we need or is unable to meet our needs. we need a system that will integrate with our carriers and well as our general ledger system. We are currently looking for another GL system to fit our needs that will need to integrate with ADPVantage
Read full review
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
ADP
It's a great product and the enhancements make it better all the time. I feel there are some areas that are severly lacking attention, such as Garnishments. This area of the product is not user friendly at all and ADP has not made an enhancement here since we went live 2012.
Read full review
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
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Reliability and Availability
ADP
The software just works. I can count on one hand the number of actual outages I have experienced in the last 10 years. We have had slowdowns, where response/processing time was slow, but those too are few and far between. The redundancies and backups they have in place at ADP mean my resources are available all the time. The only reason I say 9 of 10 is because there are times when an update or patch will cause an issue in another part of the system that usually isn't discovered prior to the patch/update's implementation. These have happened several times. The plus side is that these are almost always resolved immediately.
Read full review
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Performance
ADP
Pages do load pretty swiftly, and reports do not take too long. However, I have noticed that most reports become available sooner than some. Which if you are trying to process payroll, it may slow you down and tends to be time consuming when you're in a crunch
Read full review
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
ADP
The support for ADP Vantage HCM is mostly excellent. Sometimes it can be hard to reach an ADP representative that is knowledgeable in whatever area you are having difficulty but for the most part it is very good. For the weaknesses that ADP Vantage HCM has, they almost make up for it with their support teams. If by chance you reach someone who is unable to help, I suggest calling the main help line again and you will reach someone who not only helps with the issue but also walks you through the process and explains it to you.
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UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
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In-Person Training
ADP
My instructor as amazing and very knowledgeable. My instructor kept my attention and made sure that I understood each module before he moved on. No matter how many times I asked a question for clarification, he answered them. I've taken other instructor led training's before, I have to say that ADP made it easy
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UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
ADP
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
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UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
ADP
It was a great implementation, ADP went above and beyond to ensure it was successful. ADP hosted modeling sessions that included the subject matter experts from all areas. It was helpful that the implementation was all inclusive as we received indepth detail of how each area affects another.
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UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
ADP
ADP Vantage was chosen because ADP is best in class for payroll service. They excel in garnishments; they excel in taxes; they excel in payroll delivery; they excel in customer service; they excel in actual payments; Vantage was their latest and greatest payroll processing platform.
Read full review
UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
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Scalability
ADP
ADP Vantage is able to scale to our needs. As your organization's payroll and time and attendance needs grow, ADP has optional modules (scheduler, HR, ect.) that can be purchased. The basic reporting and metrics are nice add-ons.
Read full review
UKG
Read full review
Return on Investment
ADP
  • Positive - saving the admins time by allowing EE's to access their own information.
  • Positive - Managers being able to use Vantage easily to manage their employees.
  • Negative - would probably be when the system gives you errors randomly that are not true errors. Once you refresh the page or log out and back in then the error does not come up. Not sure if this has to do with connection as well.
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

ADP Vantage HCM Screenshots

Screenshot of Pay group SelectionScreenshot of Screenshot of Myself Dashboard:
Self-service views empower your people to take charge of their employee experience.Screenshot of Admin Custom Content:
Deep but simple configuration, easily yet precisely tailored to current or future needs.Screenshot of ADP Mobile App: Highly rated on the App Store
View your pay and much more anytime and virtually anywhere.

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice