Agilysys InfoGenesis vs. STORIS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agilysys InfoGenesis
Score 5.7 out of 10
N/A
InfoGenesis POS is a point-of-sale software solution with features such as empower your business and Apple Pay integration.N/A
STORIS
Score 9.0 out of 10
N/A
STORIS POS is a point-of-sale software solution with features such as furniture POS software and cloud-based ERP solutions.N/A
Pricing
Agilysys InfoGenesisSTORIS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Agilysys InfoGenesisSTORIS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPricing is available on request.
More Pricing Information
Community Pulse
Agilysys InfoGenesisSTORIS
Top Pros

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Top Cons

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Best Alternatives
Agilysys InfoGenesisSTORIS
Small Businesses
Square POS
Square POS
Score 9.5 out of 10
Square POS
Square POS
Score 9.5 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Agilysys InfoGenesisSTORIS
Likelihood to Recommend
6.0
(1 ratings)
8.2
(3 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
6.0
(1 ratings)
8.2
(2 ratings)
User Testimonials
Agilysys InfoGenesisSTORIS
Likelihood to Recommend
Agilysys
The terminals themselves don't seem to be well designed and have the appearance of being put together with off-the-shelf components. Hiding cables can be challenging. The design is slim and svelte enough, but it has the appearance of being more fragile (although it doesn't appear be particularly so). These terminals are best when left in a single location, at least in our implementation as switching revenue centers requires IT involvement.
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STORIS, Inc.
STORIS is a great solution for all aspects of a retail furniture store. It is well suited to incorporate modern technology for better communication with customers and vendors. We also use the STORIS website module to advertise our business, and it synchronizes data from our inventory module enabling automatic updates to the website. Transitioning from our previous software provider was a bit difficult because we were used to doing things differently for almost 35 years.
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Pros
Agilysys
  • Screen layout/design for various outlets is pretty good and also flexible.
  • There are several modules that interact with the platform, making integration easier.
  • Stability in the environment is very good and we have very little downtime with the terminals.
  • Management of multiple outlets is excellent and there are a lot of options.
  • Add-on/value add features are robust.
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STORIS, Inc.
  • Inventory management.
  • Retail POS.
  • Reporting.
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Cons
Agilysys
  • Integration with rGuest Seat is terrible, and it's a companion product. This definitely never lived up to its promise.
  • The boot process for the terminals is long and ridiculously unprofessional looking. There are some sloppy defaults for the boot process and the initial setup is needlessly complicated.
  • Shift management is confusing for staff, particularly when signing out at the end of a shift. Would like to see more work on this area.
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STORIS, Inc.
  • Currently the client platform has to run in a Windows environment. But I understand they are starting the address this.
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Usability
Agilysys
No answers on this topic
STORIS, Inc.
This can be an overwhelming experience if you are new to point of sale software. There is a lot of information and decisions that have to be made as you set up this system. I highly recommend the in person training to get a better idea of the process. With that being said, this is the reason you want a system like this, it gives you the ability, control and support to build a system that meets your needs with the flexibility to make changes as you grow.
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Support Rating
Agilysys
Support is hit or miss with this platform. If you get a tech that knows the system, the experience is excellent. There have been more instances of escalated tickets going unanswered, which I deem unacceptable. Even if the answer is "I don't know" or "we can't do that" I expect an answer. Contrast this with VMware, who will file a bug report if they can't resolve the immediate issue and then will follow up with you. When it comes to IG support, I don't have confidence that they'll pursue a concern very far and they've been lax with follow-up
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STORIS, Inc.
All support staff are professional, courteous, and genuinely interested in helping
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Alternatives Considered
Agilysys
InfoGenesis had a great implementation team and worked with us closely on the rollout to ensure minimal disruption. Micros terminals had better design overall and looked like they'd have lasted for 100 years, but Oracle was not fun to work with. IG's reporting options have made our Finance people happy as well. We were concerned with multiple integrations on the platform it replaced, but all of these turned out to be non-issues and we were able to work with IG staff to get what we wanted out of it. I'd prefer the hardware to be thought out more thoroughly, as it's weak in appearance by comparison despite being very usable.
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STORIS, Inc.
I don't think this company exist any more. But at the time we did an evaluation of the two companies to see which came out on top. At the end, it was clear that Storis was a much better transaction based system. It focused on functionality that would help you take care of your customer. The other focused more on reporting and executive level information.
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Return on Investment
Agilysys
  • Our previous platform required more than occasional love and care and was hard to develop solutions for. InfoGenesis terminals don't have a lot of trouble in operation, which leads to more uptime and happy customers.
  • I previously mentioned rGuest Seat integration. We never got this to work as promised and got different answers from different resources when asked the same question.
  • Server sprawl began almost immediately. We went from a two server design to five in the end and still have occasional problems with kitchen printers.
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STORIS, Inc.
  • STORIS has allowed us to continue to have excellent inventory control. We have always had virtually no problems with not-in-location merchandise, and we have maintained that level of accuracy with Storis.
  • We have improved efficiency by eliminating manual postings for certain receivables, payables, and sales information. We require less staff to handle the day to day processing.
  • We also use the optional module for delivery truck routing, which integrates well with the STORIS system.
  • The website integration with the STORIS system has enabled us to show products much easier than we did with our previous software solution & web host provider. There is no longer much manual updating required.
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ScreenShots

STORIS Screenshots

Screenshot of Point of SaleScreenshot of STORIS NextGen TechnologyScreenshot of STORIS NextGen Shopping CartScreenshot of STORIS NextGen Product DetailsScreenshot of STORIS NextGen OpportunityScreenshot of STORIS APIs