What users are saying about
41 Ratings
22 Ratings
41 Ratings
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Score 8 out of 100
22 Ratings
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Score 8 out of 100

Likelihood to Recommend

Akamai

Akamai is a well-established brand name with a great product. It meets and many time exceeds the needs for global content delivery and security management layer at the edge. Fine grain security tuning seems cumbersome as the definition of the app keeps changing. It also requires an investment of time for the setup which doesn't necessarily make sense for smaller scale scenarios. Some products offered by AWS, Azure or the Google Cloud can be more tightly integrated with cloud provider offerings thus easier to configure.
Anonymous | TrustRadius Reviewer

Kaltura

Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool.The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
Mark Nowowiejski | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Akamai
Kaltura
9.0
Video personalization
Akamai
Kaltura
7.0
Support for advertisements
Akamai
Kaltura
10.0
Video SEO
Akamai
Kaltura
10.0

Video Platform Integrations

Akamai
Kaltura
10.0
Integration to LMS
Akamai
Kaltura
10.0

Video Security

Akamai
Kaltura
9.5
Video access controls
Akamai
Kaltura
9.0
User management
Akamai
Kaltura
8.9
Video link sharing
Akamai
Kaltura
9.9
Internal video
Akamai
Kaltura
9.9
External video
Akamai
Kaltura
9.9

Video Player

Akamai
Kaltura
9.5
Player customization
Akamai
Kaltura
9.0
Embedded videos
Akamai
Kaltura
9.9
Video quality / Bandwidth controls
Akamai
Kaltura
9.9
Mobile compatibility
Akamai
Kaltura
9.0

Video Analytics

Akamai
Kaltura
8.4
A/B testing
Akamai
Kaltura
9.0
Streaming quality reports
Akamai
Kaltura
10.0
Per viewer tracking
Akamai
Kaltura
8.1
Per video tracking
Akamai
Kaltura
8.1
Video analytics dashboard
Akamai
Kaltura
7.1

Video Hosting, Management & Storage

Akamai
Kaltura
8.5
On-Demand video
Akamai
Kaltura
8.1
Live streaming
Akamai
Kaltura
8.0
Impact of streaming on network
Akamai
Kaltura
7.0
Video upload & format support
Akamai
Kaltura
9.9
Video library / File management
Akamai
Kaltura
9.0
Video portal
Akamai
Kaltura
9.0

Video Engagement

Akamai
Kaltura
6.0
Video comments
Akamai
Kaltura
6.0

Pros

Akamai

  • Content offloading - once rules are set up within Akamai you don't need to even think about how many images or large JavaScript or CSS files (for example) are being served from your own estate, Akamai takes care of it all via rules that are quick, easy and flexible.
  • Page caching - for pages that don't change very often Akamai allows you to set up rules, quickly and easily, to serve up your page content for you, which takes even more load away from your origin servers.
  • Quick rollback - the Akamai system allows easy testing of rules and changes via a staging system, and also offers a quick rollback option, which is perfect for the rare occasions when something has been set up incorrectly.
Anonymous | TrustRadius Reviewer

Kaltura

  • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
  • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
  • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
  • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
Anonymous | TrustRadius Reviewer

Cons

Akamai

  • The interface in their control centre could be a bit more user-friendly with some of the settings in places that you wouldn't expect them to be. The search offsets this problem to an extent but it's still sometimes slower than you'd like to find what you are looking for.
Adam Rooney | TrustRadius Reviewer

Kaltura

  • Admin interface is sometimes difficult to navigate.
  • Videos ingested sometimes are delayed by hours or days before being available.
  • Support services often have full-day delays before escalation.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Akamai

No score
No answers yet
No answers on this topic

Kaltura

Kaltura 6.3
Based on 3 answers
Since we have many terabytes of data currently stored with Kaltura and the system and it works great, it would be very difficult to move to another system.
Kirk Laird | TrustRadius Reviewer

Support Rating

Akamai

Akamai 8.5
Based on 4 answers
Their support documents are excellent and provide a lot of useful information for all their services. The only reason I didn't give them a 10 is that the time it takes for them to respond to an issue could be slightly faster.
Anonymous | TrustRadius Reviewer

Kaltura

Kaltura 5.0
Based on 2 answers
The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Akamai

We've used -- and considered -- a whole number of CDN offerings. The good news is that almost all of the CDN products on the market are terrific, and will pay for themselves via increased customer satisfaction and lower monthly hosting bills. For some cases, we're still more likely to suggest CloudFlare (which has a free tier) or an integrated offering from a cloud provider, like Cloudfront.
Joshua Dickson | TrustRadius Reviewer

Kaltura

We considered a couple of options 2 years ago. One of those options has since been sold and dismantled. Kaltura was really the best product in this space. Now, Canvas is releasing its own video solution very soon and it has some nice workflow features. It remains to be seen if that solution will challenge Kaltura.
Robert Gibson MS, MBA, EdD | TrustRadius Reviewer

Return on Investment

Akamai

  • Akamai RoI improved over a period of times since it comes with heavy costs, however global deliveries in over 100 counties and global web platforms usage helps improve RoI
  • With the complex UI challenges, ROI could be impacted negatively when you have to invest in operations and time.
Vaibhav Choksi | TrustRadius Reviewer

Kaltura

  • The ability to have such a robust solution for rich media content far outweighs the cost of service.
  • We have new projects which will push the limits and abilities of Kaltura in the future.
Leonardo Ferre | TrustRadius Reviewer

Pricing Details

Akamai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kaltura

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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