What users are saying about
52 Ratings
28 Ratings
52 Ratings
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Score 8.4 out of 100
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Video Marketing

    Akamai

    Feature Set Not Supported
    N/A
    7.6

    Kaltura

    76%
    Kaltura ranks higher in 6/6 features

    Lead generation

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Video personalization

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    eCommerce

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Support for advertisements

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Video SEO

    N/A
    0 Ratings
    7.5
    75%
    3 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Video Platform Integrations

    Akamai

    Feature Set Not Supported
    N/A
    7.3

    Kaltura

    73%
    Kaltura ranks higher in 4/4 features

    Integration to Salesforce.com

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Integration to Marketo

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Integration to Eloqua

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Integration to LMS

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Video Security

    Akamai

    Feature Set Not Supported
    N/A
    8.4

    Kaltura

    84%
    Kaltura ranks higher in 5/5 features

    Video access controls

    N/A
    0 Ratings
    8.7
    87%
    7 Ratings

    User management

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Video link sharing

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Internal video

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    External video

    N/A
    0 Ratings
    8.4
    84%
    7 Ratings

    Video Player

    Akamai

    Feature Set Not Supported
    N/A
    8.2

    Kaltura

    82%
    Kaltura ranks higher in 4/4 features

    Player customization

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    Embedded videos

    N/A
    0 Ratings
    8.5
    85%
    6 Ratings

    Video quality / Bandwidth controls

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Mobile compatibility

    N/A
    0 Ratings
    6.5
    65%
    6 Ratings

    Video Analytics

    Akamai

    Feature Set Not Supported
    N/A
    6.9

    Kaltura

    69%
    Kaltura ranks higher in 5/5 features

    A/B testing

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Streaming quality reports

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Per viewer tracking

    N/A
    0 Ratings
    7.0
    70%
    5 Ratings

    Per video tracking

    N/A
    0 Ratings
    7.0
    70%
    5 Ratings

    Video analytics dashboard

    N/A
    0 Ratings
    7.5
    75%
    5 Ratings

    Video Hosting, Management & Storage

    Akamai

    Feature Set Not Supported
    N/A
    8.2

    Kaltura

    82%
    Kaltura ranks higher in 6/6 features

    On-Demand video

    N/A
    0 Ratings
    8.3
    83%
    5 Ratings

    Live streaming

    N/A
    0 Ratings
    7.5
    75%
    3 Ratings

    Impact of streaming on network

    N/A
    0 Ratings
    8.5
    85%
    3 Ratings

    Video upload & format support

    N/A
    0 Ratings
    8.4
    84%
    7 Ratings

    Video library / File management

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Video portal

    N/A
    0 Ratings
    8.7
    87%
    6 Ratings

    Video Engagement

    Akamai

    Feature Set Not Supported
    N/A
    7.5

    Kaltura

    75%
    Kaltura ranks higher in 3/3 features

    Audience polling

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Audience Q&A / Live chat

    N/A
    0 Ratings
    6.5
    65%
    2 Ratings

    Video comments

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Attribute Ratings

    • Akamai is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Akamai

    90%
    15 Ratings
    8.0

    Kaltura

    80%
    11 Ratings

    Likelihood to Renew

    Akamai

    N/A
    0 Ratings
    6.3

    Kaltura

    63%
    3 Ratings

    Support Rating

    8.5

    Akamai

    85%
    4 Ratings
    5.0

    Kaltura

    50%
    2 Ratings

    Likelihood to Recommend

    Akamai

    Akamai is a well-established brand name with a great product. It meets and many time exceeds the needs for global content delivery and security management layer at the edge. Fine grain security tuning seems cumbersome as the definition of the app keeps changing. It also requires an investment of time for the setup which doesn't necessarily make sense for smaller scale scenarios. Some products offered by AWS, Azure or the Google Cloud can be more tightly integrated with cloud provider offerings thus easier to configure.
    Anonymous | TrustRadius Reviewer

    Kaltura

    Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool.The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
    Mark Nowowiejski | TrustRadius Reviewer

    Pros

    Akamai

    • Content offloading - once rules are set up within Akamai you don't need to even think about how many images or large JavaScript or CSS files (for example) are being served from your own estate, Akamai takes care of it all via rules that are quick, easy and flexible.
    • Page caching - for pages that don't change very often Akamai allows you to set up rules, quickly and easily, to serve up your page content for you, which takes even more load away from your origin servers.
    • Quick rollback - the Akamai system allows easy testing of rules and changes via a staging system, and also offers a quick rollback option, which is perfect for the rare occasions when something has been set up incorrectly.
    Anonymous | TrustRadius Reviewer

    Kaltura

    • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
    • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
    • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
    • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
    Anonymous | TrustRadius Reviewer

    Cons

    Akamai

    • The interface in their control centre could be a bit more user-friendly with some of the settings in places that you wouldn't expect them to be. The search offsets this problem to an extent but it's still sometimes slower than you'd like to find what you are looking for.
    Adam Rooney | TrustRadius Reviewer

    Kaltura

    • As it relates to the LMS integration, we would like to see improved workflow. But that may be just as much a Canvas issue as a Kaltura issue.
    • I would like to see the ability to add inline, anchored comments to the video timeline.
    • We are seeing issues with compatibility with certain browsers - especially Chrome. The faster Kaltura can move away from Flash the better.
    • The capture appliance (CaptureSpace Lite) needs to be reconsidered. It's not intutive enough.
    Robert Gibson MS, MBA, EdD | TrustRadius Reviewer

    Pricing Details

    Akamai

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Kaltura

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Akamai

    No score
    No answers yet
    No answers on this topic

    Kaltura

    Kaltura 6.3
    Based on 3 answers
    The choice to renew our subscription does not belong to us, though we are able to provide input. We are aware of competitive products who have matured in the past three years, and we are aware now of alternatives to conventional plugin usage (LTI).
    Steve Covello | TrustRadius Reviewer

    Support Rating

    Akamai

    Akamai 8.5
    Based on 4 answers
    Their support documents are excellent and provide a lot of useful information for all their services. The only reason I didn't give them a 10 is that the time it takes for them to respond to an issue could be slightly faster.
    Anonymous | TrustRadius Reviewer

    Kaltura

    Kaltura 5.0
    Based on 2 answers
    The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Akamai

    We've used -- and considered -- a whole number of CDN offerings. The good news is that almost all of the CDN products on the market are terrific, and will pay for themselves via increased customer satisfaction and lower monthly hosting bills. For some cases, we're still more likely to suggest CloudFlare (which has a free tier) or an integrated offering from a cloud provider, like Cloudfront.
    Joshua Dickson | TrustRadius Reviewer

    Kaltura

    Kaltura was the best option given the sheer volume of people we needed to support digitally. Others were better in their own regard, but due to limitations in number of attendees or sessions, Kaltura was the best option
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Akamai

    • Akamai RoI improved over a period of times since it comes with heavy costs, however global deliveries in over 100 counties and global web platforms usage helps improve RoI
    • With the complex UI challenges, ROI could be impacted negatively when you have to invest in operations and time.
    Vaibhav Choksi | TrustRadius Reviewer

    Kaltura

    • Managing video content with the KMC has greatly reduced the amount of hours previously needed to manage.
    • User issues ie: uploading video, viewing video has been greatly reduced.
    • Increased user engagement with using video in LMS courses. We currently have 6,929 videos on our system. Last month , 2/1/14, 17,623 videos were viewed at least 75% of the way through.
    Kirk Laird | TrustRadius Reviewer

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