Akita vs. ClientSuccess
Akita vs. ClientSuccess
Product | Rating | Most Used By | Product Summary | Starting Price |
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Akita | Mid-Size Companies (51-1,000 employees) | Akita is a Customer Success Management Platform designed to help you nurture, retain, and grow your customer base. The platform connects to over 100 of the leading Software-as-a-Service tools–from ActiveCampaign to Zuora–providing Customer Success Managers with one unified view of their customer data. According to the vendor, Akita has a powerful segmentation tool at its core, enabling you to group… | $100 per user | |
ClientSuccess | N/A | ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business. | N/A |
Akita | ClientSuccess | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | 2 user minimum. | — | ||||||||||||||
More Pricing Information |
Akita | ClientSuccess | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Akita | ClientSuccess | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Akita | ClientSuccess | |
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Likelihood to Recommend | - (0 ratings) | 7.6 (18 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Akita | ClientSuccess | |
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Likelihood to Recommend | Akita No answers on this topic | ClientSuccess |
Pros | Akita No answers on this topic | ClientSuccess |
Cons | Akita No answers on this topic | ClientSuccess |
Support Rating | Akita No answers on this topic | ClientSuccess |
Alternatives Considered | Akita No answers on this topic | ClientSuccess |
Return on Investment | Akita No answers on this topic | ClientSuccess |
ScreenShots | Akita Screenshots |