What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 2 reviews and ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 17 reviews and ratings
Likelihood to Recommend
ALB Legal Software
It has all you need built in right out of the box with all the core features you'd expect; Client Matter Inception process, Time Recording, Diary, Customisable Workflow modules, Billing, etc. Then there's all the extra modules which other products don't necessarily have; Wills and Deeds databases, Purchase Ledger (Accounts and Cashiers love everything to do with the accounts side), Laserform Integration, pdfDocs integration, OverVu integration for easy reporting.
Inevitably there will be compromises as with any piece of software. Especially one that covers off so many angles. The development tools could be stronger, the way addresses are handled seems to me to be overly complex. Having said that though, the software's primary purpose is to help Fee Earners and support staff provide services to clients and it does this admirably. You can't expect Visual Studio. I've seen users make a mess of the simplest of address databases with strong training provided so it might not be to my taste but I imagine they didn't develop it for fun.
My biggest gripe with the software is that some errors look severe. Other software would trap them in a more gentle manner. However, users quickly adjust to this and Advanced do some very clear monitoring to reduce them as the product mores forward.
Inevitably there will be compromises as with any piece of software. Especially one that covers off so many angles. The development tools could be stronger, the way addresses are handled seems to me to be overly complex. Having said that though, the software's primary purpose is to help Fee Earners and support staff provide services to clients and it does this admirably. You can't expect Visual Studio. I've seen users make a mess of the simplest of address databases with strong training provided so it might not be to my taste but I imagine they didn't develop it for fun.
My biggest gripe with the software is that some errors look severe. Other software would trap them in a more gentle manner. However, users quickly adjust to this and Advanced do some very clear monitoring to reduce them as the product mores forward.
IT Manager
Ison Harrison LimitedLegal Services, 201-500 employees
Orion
Orion is well suited for environments that need to keep high up times on their devices. The alerting and monitoring capabilities it provides have greatly helped our company. Being able to easily track and monitor nodes has additionally helped reduce the amount of time needing to be spent manually searching for specific insights.

Verified User
Analyst in Information Technology
Telecommunications Company, 1001-5000 employeesPros
ALB Legal Software
- Document storage and retrieval seem to work well. Loading documents, archiving them, and retrieving them, etc.
- Time recording is also a useful feature as well as a little more intuitive than you'd expect.
- Integrating legal accounting has been a great feature as well.

Verified User
Professional in Human Resources
Education Management Company, 501-1000 employeesOrion
- Proactive System and Application Monitoring
- Provides the option to create custom Application and Device Monitoring
- Provides easy alerting capabilities
- Provides options to create Views/Dashboards, Heat Maps etc

Verified User
Consultant in Information Technology
Transportation/Trucking/Railroad Company, 1001-5000 employeesCons
ALB Legal Software
- At times the dashboard and User Experience and User Interface do not follow a logical pathway. It can be confusing at times, but not extremely detrimental.
- The client portal has also experienced some issues with the User interface and user experience functions as well.

Verified User
Professional in Human Resources
Education Management Company, 501-1000 employeesOrion
- Could have more options for integration.
- Learning the terminology can take some time.

Verified User
Analyst in Information Technology
Telecommunications Company, 1001-5000 employeesUsability
ALB Legal Software
ALB Legal Software 6.0
Based on 1 answer
The usability is slightly above average. The all-in-one approach has been great and useful, but some of the functionality and user experience and user interface issues can affect usability. Some might be nitpicky, but not following logical pathways or ones that may pose issues for those that have disabilities can really create issues.

Verified User
Professional in Human Resources
Education Management Company, 501-1000 employeesOrion
Orion 8.0
Based on 1 answer
Orion is very easy to adapt to and learn how to monitor and configure alerts with. It has a fairly simple learning curve which can be hard to find in IT products.

Verified User
Analyst in Information Technology
Telecommunications Company, 1001-5000 employeesSupport Rating
ALB Legal Software
ALB Legal Software 6.0
Based on 1 answer
The support, if we are talking about technical support with the product itself when issues arise, is average. It's not terrible, but not great either. It is average and what you might expect. Some issues are delayed in getting responses and we constantly have to be upgrading to higher tiers or developers. Some responses are quick though. Response time could be improved, much like other organizations.

Verified User
Professional in Human Resources
Education Management Company, 501-1000 employeesOrion
Orion 8.0
Based on 1 answer
The support for Orion is overall pretty impressive. I haven't run into many issues that require support, but when I have they have always been resolved fast.

Verified User
Analyst in Information Technology
Telecommunications Company, 1001-5000 employeesAlternatives Considered
ALB Legal Software
ALB Legal Software is a more efficient product than MyCase and PracticePanther mostly for the integration it allows and the "all in one" approach that it takes. It takes several different areas and functions of legal practice and puts in one platform eliminating the need to leverage 2-3 platforms sometimes i.e. timekeeping, document management, mobile access, client portal, etc. Keeping it under one roof helps.

Verified User
Professional in Human Resources
Education Management Company, 501-1000 employeesOrion
Orion stacks ups pretty well compared to other products. It was a management decision to work with Orion due to the features it offers.

Verified User
Consultant in Information Technology
Transportation/Trucking/Railroad Company, 1001-5000 employeesReturn on Investment
ALB Legal Software
- We are thriving.
IT Manager
Ison Harrison LimitedLegal Services, 201-500 employees
Orion
- Easy to Deploy and Manage.
- Proactive Monitoring and Troubleshooting reduces MTTR for critical issues.
- Log Monitoring provides administrators with a unified view of all critical events from all Network, Storage, Database and Application Servers.

Verified User
Consultant in Information Technology
Transportation/Trucking/Railroad Company, 1001-5000 employeesScreenshots
Orion
—Pricing Details
ALB Legal Software
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
$83*
* per user, per month
Orion
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No