What users are saying about
58 Ratings
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Score 8.6 out of 100
15 Ratings
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Score 8 out of 100

Likelihood to Recommend

Alfresco Content Services

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

OpenText TeamSite

Well suited for a business that wants to update content themselves and have the ability to manage content in one area and use on multiple websites. Companies who want to personalize their content and secure their content. TeamSite is easy to use and new associates can pick up making content changes quickly.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco Content Services
8.1
OpenText TeamSite
Content capture & imaging
Alfresco Content Services
5.5
OpenText TeamSite
File sync, storage & archiving
Alfresco Content Services
9.3
OpenText TeamSite
Document management
Alfresco Content Services
9.9
OpenText TeamSite
Records management
Alfresco Content Services
8.6
OpenText TeamSite
Content search & retrieval
Alfresco Content Services
9.8
OpenText TeamSite
Enterprise content collaboration
Alfresco Content Services
8.6
OpenText TeamSite
Content publishing & creation
Alfresco Content Services
7.0
OpenText TeamSite
Security, risk management & information governance
Alfresco Content Services
9.1
OpenText TeamSite
Contract lifecycle management
Alfresco Content Services
7.6
OpenText TeamSite
Automated workflows
Alfresco Content Services
9.2
OpenText TeamSite
Artificial intelligence
Alfresco Content Services
8.0
OpenText TeamSite
Mobile support
Alfresco Content Services
3.9
OpenText TeamSite
Integration
Alfresco Content Services
9.3
OpenText TeamSite

Security

Alfresco Content Services
OpenText TeamSite
8.2
Role-based user permissions
Alfresco Content Services
OpenText TeamSite
8.2

Platform & Infrastructure

Alfresco Content Services
OpenText TeamSite
8.0
API
Alfresco Content Services
OpenText TeamSite
6.8
Internationalization / multi-language
Alfresco Content Services
OpenText TeamSite
9.1

Web Content Creation

Alfresco Content Services
OpenText TeamSite
6.9
WYSIWYG editor
Alfresco Content Services
OpenText TeamSite
8.2
Code quality / cleanliness
Alfresco Content Services
OpenText TeamSite
7.3
Admin section
Alfresco Content Services
OpenText TeamSite
7.3
Page templates
Alfresco Content Services
OpenText TeamSite
6.8
Library of website themes
Alfresco Content Services
OpenText TeamSite
5.5
Mobile optimization / responsive design
Alfresco Content Services
OpenText TeamSite
7.3
Publishing workflow
Alfresco Content Services
OpenText TeamSite
6.4
Form generator
Alfresco Content Services
OpenText TeamSite
6.4

Web Content Management

Alfresco Content Services
OpenText TeamSite
7.0
Content taxonomy
Alfresco Content Services
OpenText TeamSite
7.3
Bulk management
Alfresco Content Services
OpenText TeamSite
6.8
Availability / breadth of extensions
Alfresco Content Services
OpenText TeamSite
6.8

Pros

Alfresco Content Services

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

OpenText TeamSite

  • If you are nostalgic for 2004 style, closed source, poorly documented, ultra-proprietary, "enterprise"-ey type apps...this will be for you.
Anonymous | TrustRadius Reviewer

Cons

Alfresco Content Services

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

OpenText TeamSite

  • Template and log access requires elevated privileges and could be exposed to front end teams more easily
  • Moving content and code between environments requires manual effort
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Alfresco Content Services

Alfresco Content Services 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

OpenText TeamSite

OpenText TeamSite 3.6
Based on 1 answer
No answer on this topic is available.

Usability

Alfresco Content Services

Alfresco Content Services 5.0
Based on 1 answer
Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Anonymous | TrustRadius Reviewer

OpenText TeamSite

No score
No answers yet
No answers on this topic

Support Rating

Alfresco Content Services

Alfresco Content Services 8.0
Based on 3 answers
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Anonymous | TrustRadius Reviewer

OpenText TeamSite

No score
No answers yet
No answers on this topic

Implementation Rating

Alfresco Content Services

Alfresco Content Services 9.0
Based on 2 answers
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

OpenText TeamSite

No score
No answers yet
No answers on this topic

Alternatives Considered

Alfresco Content Services

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

OpenText TeamSite

OpenText went through an RFP process against IBM Content Management back in 2012. OpenText not only met our business and technical requirements, but we asked both vendors to show a use case and OpenText provided an extensive solution that IBM could not. Also the content publishing capabilities was light years ahead. A couple of years ago, a new business manager had a bias toward Drupal. In looking at both systems side by side, Drupal had many flaws that would cause the content editor to spend a lot longer to accomplish their tasks. There were some business and technical requirements either Drupal could not meet or you needed add-on products to satisfy what is already in OpenText TeamSte.
Anonymous | TrustRadius Reviewer

Return on Investment

Alfresco Content Services

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

OpenText TeamSite

  • Every change related to Autonomy is mired down by the inefficient but necessary exchange with product support personnel.
Anonymous | TrustRadius Reviewer

Pricing Details

Alfresco Content Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText TeamSite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alfresco Content Services
8.6
OpenText TeamSite
7.7

Likelihood to Renew

Alfresco Content Services
9.0
OpenText TeamSite
3.6

Usability

Alfresco Content Services
5.0
OpenText TeamSite

Support Rating

Alfresco Content Services
8.0
OpenText TeamSite

Implementation Rating

Alfresco Content Services
9.0
OpenText TeamSite

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