What users are saying about

AlienVault USM<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

329 Ratings

Armor

25 Ratings

AlienVault USM<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

329 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Armor

25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

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Likelihood to Recommend

AlienVault USM

AlienVault USM is a great choice if you need compliance and asset monitoring in all aspects, event monitoring, and event correlation. The handling of alarms and OTX pulses are a great addition of value. It's less suited if you're also looking to replace your vulnerability scanner, I recommend having a proper vulnerability scanner because AlienVault USM's one is a bit impaired for heavy workloads and for the vulnerability information to be of any use.
Ivan Montilla Miralles profile photo

Armor

If you are looking to fill gaps in your Info Sec plan for PCI compliance, this service really fits the bill for a one-stop shop.
No photo available

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
Armor
Centralized event and log data collection
AlienVault USM
8.0
Armor
Correlation
AlienVault USM
8.0
Armor
Event and log normalization
AlienVault USM
8.0
Armor
Deployment flexibility
AlienVault USM
7.0
Armor
Custom dashboards and views
AlienVault USM
6.0
Armor
Host and network-based intrusion detection
AlienVault USM
7.0
Armor

Pros

  • Displays alarms in a manner that is easily interpreted out of the box. We do not have a security admin so ease of use is important to us. The alarm panel is very easy to read and dig into when needed.
  • Easy implementation. They give all sorts of resources when implementing, but it is intuitive and easy to deploy.
  • Asset groupings are easy to manage.
Will Armistead profile photo
  • The main upside of the Armor solution in my opinion is the support team. It is easy to get a person on the phone if an outage is occurring and they are generally fairly responsive and knowledgeable.
No photo available

Cons

  • USM needs to mature with the user control interface. Making things easier to get done without "Google", blogs, or support. Plugin support is growing slowly. The ability to have granular control over system behavior needs to mature.
Thomas Vaughan profile photo
  • Their pricing is high compared to AWS and other competition.
Keith Moore profile photo

Likelihood to Renew

AlienVault USM9.0
Based on 13 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein profile photo
No score
No answers yet
No answers on this topic

Usability

AlienVault USM7.2
Based on 33 answers
Not enough documentation, non-descript error messages, and too much required to be done at the command line for an "appliance".
Aaron Rothstein profile photo
No score
No answers yet
No answers on this topic

Support

AlienVault USM7.6
Based on 24 answers
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Mikhail Suleymanov profile photo
Armor7.8
Based on 13 answers
They have been responsive and helpful.
Keith Moore profile photo

Implementation

AlienVault USM7.1
Based on 37 answers
The one thing to remember is where to place the sensors within your organization. It is one thing to collect and analyze data, but collecting the right data is key. This is where AlienVaults experts really help. Instead of trying to sell you a gazillion sensors, they walk you through your network to make sure he sensors are where they need to be so you can achieve your goal. Implementation works so well because they take the time upfront to know your goals before they help you achieve them.
Matthew Frederickson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We have used some other Intrusion Detection Systems, and made other attempt at log file aggregation and event management, but AlienVault brings these tools and more together under one appliance.
Greg Baugh profile photo
No answers on this topic

Screenshots

Armor

Pricing Details

AlienVault USM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AlienVault USM More Information

Armor

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Armor More Information