Alora Home Health Software vs. WellSky Home Health

Alora Home Health Software seems to be well-suited for visit-to-visit nurse charting. There is also a nice flow from OASIS to Plan of Care. We have had occasional difficulty with times from visit notes not transferring to times on the scheduler upon completion of nursing visit notes. Overall, nursing is satisfied with Alora Home Health Software.

Incentivized

I think Kinnser Home Health is wonderful for all small, medium and large size agencies because you can't get any better from an employee perspective, and that is paramount to home health. I also love that you can go between Home Health and Hospice if you have both divisions in one system easily (a toggle button at the top of the screen). I think the financial management system is challenging when you are a large agency, but I still don't think there is anything better on the market, and I would highly recommend it to anyone

• Ease of patient admission to the software.
• Patient scheduling and documentation.
• Chart reviews and chart completion
• Claim generation and billing
• Oasis integrated exports is seamlessly integrated.

• It provides very basic tools to schedule visits and capture chart notes from clinicians.
• It has a decent search feature.
• It works on a desktop computer.

Incentivized

• Simplified version for the various users.
• Easier to track fax report.
• More extensive QA center.

Incentivized

• The one thing that I feel the home health software could improve is its billing manager. While it submits the claims easily, if there are rejections, or problems, you have to work those through a different software (we use Ability EASE), or through DDE. They have come out with an Billing Manager 2.0 that one can upgrade to, but it has glitches as well, and so I feel that a new version still needs to be released soon. Its accounting is never exact, due to ADRs, and RAPs that have to be cancelled, but then eventually pay; scenarios that are uncommon but do happen. Therefore, I have to reconcile separately, which can be time consuming. Posting insurance payments can be tricky as well with unusual scenarios as well, such as Medicare Secondary Payments. They continue to make improvements, and I'm waiting for thebilling manager to improve. That being said, it is still much better than other softwares I have worked in.
• I wish you could not delete a Face to Face and then bill -- there should be a block of some kind that prevents this from happening. The software won't let you bill without a Face to Face being completed, but then if it gets deleted (by accident) it doesn't let anyone know.

good support and pricing

Incentivized

Because it's truly the leader in the industry at the moment, and I'm very satisfied with their organization

so far i do not have any concerns. im still learning the software. as i use it more im sure i will find some that may need changes

Incentivized

Because it is so easy to use

excellent every time i call

Incentivized

It's very good. For complex upgrades that I request, they don't obviously get to them immediately, but for all technical issues or training issues they are 100% on target

overall im very satisfied with implementation and training.

Incentivized

It takes 60 days to move all patients over depending on when they re-certify. It was a very easy process

Alora Home Health Software is more user friendly and the price is more affordable with a high quality service. Alora Home Health Software customer service is on point, Assistance is prompt and reassuring.

Our team has used Health Care First, Home Care Home Base, McKesson, and proprietary software, none of which have been able to compare to the benefits of Kinnser. Kinnser is the leader among them all. HealthCare First was terrible for multiple reasons, the most critical being user frustration in the field, and the back-office. It only worked on Internet Explorer, and certain settings had to be modified in order for it to work. Even when everything was done correctly, it still gave our field staff and office staff problems daily. It was cumbersome to schedule, and difficult to manage patients in the software. Even entering an order was complicated. Compared to Home Care Home Base, again, Kinnser is so much easier to use in the field, and in the office. I selected Kinnser for my employees to have something easy to chart in, but have been so happy with all the multiple additional benefits from having the leader in the industry as my software company

• Alora Home Health Software made my business very easy to manage.
• Alora Home Health Software allowed me to focus more on inproving my business growth

• It has eliminated paper patient files which is a wonderful thing.
• It provides a single place for our clinicians to see what is assigned to them each day/week.

Incentivized