Alora Home Health Software vs. WellSky Home Health

I use Alora Home Health Software every day to help me with running my business and making sure I'm staying in state compliance. I love Alora Home Health Software, the system is so user friendly and really helps me keep track of all my employees and their credentials. I love how they help keep track of all my clients and their insurance, doctors, hospital records, and more. However, the Alora Home Health Software app could stand an update as it can glitch sometimes, but for the most part, Alora Home Health Software works really hard at fixing any glitch in a very timely manner.

I think Kinnser Home Health is wonderful for all small, medium and large size agencies because you can't get any better from an employee perspective, and that is paramount to home health. I also love that you can go between Home Health and Hospice if you have both divisions in one system easily (a toggle button at the top of the screen). I think the financial management system is challenging when you are a large agency, but I still don't think there is anything better on the market, and I would highly recommend it to anyone

• Ease of patient admission to the software.
• Patient scheduling and documentation.
• Chart reviews and chart completion
• Claim generation and billing
• Oasis integrated exports is seamlessly integrated.

• It provides very basic tools to schedule visits and capture chart notes from clinicians.
• It has a decent search feature.
• It works on a desktop computer.

Incentivized

• More flexibility in the scheduler for non-medicare patients

Incentivized

• The one thing that I feel the home health software could improve is its billing manager. While it submits the claims easily, if there are rejections, or problems, you have to work those through a different software (we use Ability EASE), or through DDE. They have come out with an Billing Manager 2.0 that one can upgrade to, but it has glitches as well, and so I feel that a new version still needs to be released soon. Its accounting is never exact, due to ADRs, and RAPs that have to be cancelled, but then eventually pay; scenarios that are uncommon but do happen. Therefore, I have to reconcile separately, which can be time consuming. Posting insurance payments can be tricky as well with unusual scenarios as well, such as Medicare Secondary Payments. They continue to make improvements, and I'm waiting for thebilling manager to improve. That being said, it is still much better than other softwares I have worked in.
• I wish you could not delete a Face to Face and then bill -- there should be a block of some kind that prevents this from happening. The software won't let you bill without a Face to Face being completed, but then if it gets deleted (by accident) it doesn't let anyone know.

good support and pricing

Incentivized

Because it's truly the leader in the industry at the moment, and I'm very satisfied with their organization

Alora Home Health Software is overall the best and the most user-friendly software I have used in a really long time. Everything is just a simple click or touch of a button. The best part is if I don't know what to click I can always call the Alora Home Health Software customer service team, and with a smile they will walk you through what to click and enter in to help keep your company up and running.

Because it is so easy to use

excellent every time i call

Incentivized

It's very good. For complex upgrades that I request, they don't obviously get to them immediately, but for all technical issues or training issues they are 100% on target

overall im very satisfied with implementation and training.

Incentivized

It takes 60 days to move all patients over depending on when they re-certify. It was a very easy process

Alora Home Health Software is more user friendly and the price is more affordable with a high quality service. Alora Home Health Software customer service is on point, Assistance is prompt and reassuring.

Our team has used Health Care First, Home Care Home Base, McKesson, and proprietary software, none of which have been able to compare to the benefits of Kinnser. Kinnser is the leader among them all. HealthCare First was terrible for multiple reasons, the most critical being user frustration in the field, and the back-office. It only worked on Internet Explorer, and certain settings had to be modified in order for it to work. Even when everything was done correctly, it still gave our field staff and office staff problems daily. It was cumbersome to schedule, and difficult to manage patients in the software. Even entering an order was complicated. Compared to Home Care Home Base, again, Kinnser is so much easier to use in the field, and in the office. I selected Kinnser for my employees to have something easy to chart in, but have been so happy with all the multiple additional benefits from having the leader in the industry as my software company

• Alora Home Health Software made my business very easy to manage.
• Alora Home Health Software allowed me to focus more on inproving my business growth

• It has eliminated paper patient files which is a wonderful thing.
• It provides a single place for our clinicians to see what is assigned to them each day/week.

Incentivized