Alvaria Quality vs. Calibre
Alvaria Quality vs. Calibre
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alvaria Quality | N/A | Alvaria Quality (formerly Aspect Quality Management) software allows customer interactions to be evaluated by all parties, including supervisors, agents and automated analytics systems, enabling users to extract valuable perspectives on quality so as to best coach agents in relevant areas for improvement. | N/A | |
Calibre | N/A | Calibre is call center recording software from HigherGround, Inc.. | N/A |
Alvaria Quality | Calibre | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alvaria Quality | Calibre | |
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Top Pros | ||
Top Cons |
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Alvaria Quality | Calibre | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alvaria Quality | Calibre | |
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Likelihood to Recommend | 7.0 (1 ratings) | 9.0 (5 ratings) |
Support Rating | - (0 ratings) | 8.5 (2 ratings) |
Alvaria Quality | Calibre | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) | HigherGround, Inc. |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) | HigherGround, Inc. |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) | HigherGround, Inc. |
Support Rating | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | HigherGround, Inc. |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | HigherGround, Inc. |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | HigherGround, Inc. |
ScreenShots |