Amadeus Central Reservation System vs. FCS Hospitality Operations Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amadeus Central Reservation System
Score 7.7 out of 10
N/A
Amadeus Central Reservation System is designed to allow users to optimize customer engagement, distribution and brand experience. It is presented by the vendor as a single, comprehensive database enables a real-time view of the entire business. With it the vendor further states users can innovate guest services, generate additional revenues and react to market dynamics quickly.N/A
FCS Hospitality Operations Management
Score 9.0 out of 10
N/A
Singaporean company FCS Computer Systems offers the FCS Hospitality Operations Management Suite, a modular set of applications meant to provide an end-to-end or integratable set of applications primarily oriented around guest experience.N/A
Pricing
Amadeus Central Reservation SystemFCS Hospitality Operations Management
Editions & Modules
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Offerings
Pricing Offerings
Amadeus Central Reservation SystemFCS Hospitality Operations Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amadeus Central Reservation SystemFCS Hospitality Operations Management
Top Pros
Top Cons
Best Alternatives
Amadeus Central Reservation SystemFCS Hospitality Operations Management
Small Businesses

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Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Enterprises
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Cvent Event Diagramming
Score 9.5 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amadeus Central Reservation SystemFCS Hospitality Operations Management
Likelihood to Recommend
8.0
(2 ratings)
9.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Amadeus Central Reservation SystemFCS Hospitality Operations Management
Likelihood to Recommend
Amadeus
Amadeus Reservation System is a travel resource used by travel agents and industry organizations worldwide to book flights, rental cars, cruises, hotels, and other travel experiences. It is user-friendly and provides accurate travel inventory data. Agents benefit from its free training and certification program, and the travel industry likes its efficiency, professional support, and broad offerings. Amadeus is a great travel resource, but its conventional approaches are outdated and burdensome to master.
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FCS Computer Systems
It is appropriate for running a hotel and using it to maintain pertinent information needed across the board for customers, requests, tracking trends and revenue.
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Pros
Amadeus
  • Very easy to sell B2B through Amadeus Central Reservation System platform and you can reach Thousands of TA
  • You are able to connect with a Travel agent easily without hassle thinking for the commission
  • You are able to run your inventory and prices by connecting to the third-party provider Channel Manager
  • Support team very effective and cooperative
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FCS Computer Systems
  • Tracking pertinent cusomter information.
  • Providing a one stop solution to handling multiple needs for the hotel.
  • Storing and computing data needed to monitor revenue and trends etc.
  • Providing multiple solution for services such as housekeeping, communication among depts, and concierge.
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Cons
Amadeus
  • Expensive subscriptions.
  • It takes some effort to book a hotel or car.
  • It loads slowly, and updates are rare.
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FCS Computer Systems
  • Room for improvement would be that at times the system runs a little slower than we would like it to. When you are busy you need things to be at its best especially when creating a seamless experience for your guests.
  • Keeping up to date with the ever growing software and adding a few more perks or enhancements.
  • Shortening the time it takes to fix glitches in the system.
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Likelihood to Renew
Amadeus
No answers on this topic
FCS Computer Systems
The program is amazing and there wouldn't be a reason not to continue. Go with what works, and this works.
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Alternatives Considered
Amadeus
Amadeus Reservation System is a top-tier option for booking
travel. It makes sharing airport and baggage policies with passengers easier
and speeds up checking in and paying for flights. It is user- and
operator-friendly, comprehensive, straightforward, precise, and up-to-date with
technological and data developments. When compared to competing systems, it is
both user- and operator-friendly
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FCS Computer Systems
The system is really easy to use and to implement into your business. Training for the software is fairly easy which is important for new hires and so forth. When you think about any company which provides services in numerous ways, you really want a program that can be seamless throughout the department's and this software does just that.
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Return on Investment
Amadeus
  • Increase the overall hotel revenue as a new source for generating business
  • Increase interactive with travel agent and offline sales
  • Reduce time and efforts to connect to the Airline
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FCS Computer Systems
  • So far it has been an overall positive experience. It is easy to use, easy to train employees, and easy to implement into your business.
  • It is very beneficial for tracking analytics and running much needed data to watch for trends.
  • You can literally track everything down: hospitality needs, bedding costs, shipments, etc.
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