Amadeus Central Reservation System vs. Oracle OPERA Property Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amadeus Central Reservation System
Score 7.8 out of 10
N/A
Amadeus Central Reservation System is designed to allow users to optimize customer engagement, distribution and brand experience. It is presented by the vendor as a single, comprehensive database enables a real-time view of the entire business. With it the vendor further states users can innovate guest services, generate additional revenues and react to market dynamics quickly.N/A
Oracle OPERA Property Management
Score 8.0 out of 10
N/A
Oracle Hospitality features the OPERA 5 property management solutions, which allow hoteliers to orchestrate the many facets of their business—including reservations, loyalty, and sales and catering. OPERA 5 fits hotels of all types, from independent properties to international resorts.N/A
Pricing
Amadeus Central Reservation SystemOracle OPERA Property Management
Editions & Modules
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Offerings
Pricing Offerings
Amadeus Central Reservation SystemOracle OPERA Property Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amadeus Central Reservation SystemOracle OPERA Property Management
Best Alternatives
Amadeus Central Reservation SystemOracle OPERA Property Management
Small Businesses

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Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
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User Ratings
Amadeus Central Reservation SystemOracle OPERA Property Management
Likelihood to Recommend
8.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
Amadeus Central Reservation SystemOracle OPERA Property Management
Likelihood to Recommend
Amadeus
Amadeus Reservation System is a travel resource used by travel agents and industry organizations worldwide to book flights, rental cars, cruises, hotels, and other travel experiences. It is user-friendly and provides accurate travel inventory data. Agents benefit from its free training and certification program, and the travel industry likes its efficiency, professional support, and broad offerings. Amadeus is a great travel resource, but its conventional approaches are outdated and burdensome to master.
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Oracle
Oracle Hospitality OPERA--Sales and Catering is suitable for handling all hotel procedures in the best possible way. It is also well suited to keep track of restaurant sales and all invoices issued on the current day are immediately recorded in the main database that collects all the administrative information of the company.
Oracle Hospitality OPERA is not well suited for maintaining multiple sessions between departments. It causes software downgrades and loss of information if not handled properly.
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Pros
Amadeus
  • Simple, understandable, and logical instructions.
  • PNR changes on issued tickets are easy.
  • It has been able to find and sell airline tickets quickly.
  • It is simple to use for making PNRs and purchasing plane tickets.
  • It has a simple five-step process for generating flight PNRs.
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Oracle
  • OPERA keeps a record of our activities at the hotel.
  • OPERA's interface is simple, empathetic and allows better communication between different departments.
  • OPERA allows its users to execute actions without moving from their posts.
  • Registering guests with OPERA is easier than with any similar program.
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Cons
Amadeus
  • Expensive subscriptions.
  • It takes some effort to book a hotel or car.
  • It loads slowly, and updates are rare.
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Oracle
  • OPERA is too slow to run for the first time and the problem persists in time.
  • That OPERA only opens through browsers like Internet Explorer takes away from the user's interest and makes it adapt to the slowness of the browser in question.
  • It does not allow autonomy in terms of software, which means that if you are occupying your session on the platform and another collaborator needs to use it because it causes crashes in the OPERA system, which causes problems.
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Alternatives Considered
Amadeus
Amadeus Reservation System is a top-tier option for booking
travel. It makes sharing airport and baggage policies with passengers easier
and speeds up checking in and paying for flights. It is user- and
operator-friendly, comprehensive, straightforward, precise, and up-to-date with
technological and data developments. When compared to competing systems, it is
both user- and operator-friendly
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Oracle
OPERA has taken a new perspective on how to manage the hospitality industry today and what holds it together with its predecessor Oracle Hospitality (formerly MICROS) is that it allows for better functionality in terms of its interface and the fact that MICROS is an outdated system makes it very susceptible to constant errors in its data system. OPERA, however, has proven itself in every aspect for which it was created and makes it suitable for the hospitality industry.
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Return on Investment
Amadeus
  • It's up-to-date with digital technology and data developments while being comprehensive and straightforward.
  • It speeds up flight and fare checks, and sharing flight terminals and baggage allowances with clients helps.
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Oracle
  • We have reached our occupancy goal in the first quarter of 2020 by using OPERA properly.
  • Housekeeping reports now better align with the maintenance checklist for repair requests, etc.
  • Our company has saved at least 27% in administrative costs and has spent 56% less than in previous years.
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