Amazon Alexa for Business vs. Google Assistant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Alexa for Business
Score 6.0 out of 10
N/A
Alexa for Business is a service that enables organizations and employees to use Alexa to get more work done. With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks, and with Alexa devices. IT and facilities managers can also use Alexa for Business to measure and increase the utilization of the existing meeting rooms in their workplace.
$3
per month per user
Google Assistant
Score 8.0 out of 10
N/A
Users can build custom conversational experiences using Google Assistant’s voice and visual APIs. Take users on journeys through a product, using Assistant’s natural language understanding (NLU) capabilities and developer tools.N/A
Pricing
Amazon Alexa for BusinessGoogle Assistant
Editions & Modules
Enrolled users
$3
per month per user
Shared devices
$7
per month per device
No answers on this topic
Offerings
Pricing Offerings
Amazon Alexa for BusinessGoogle Assistant
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon Alexa for BusinessGoogle Assistant
Considered Both Products
Amazon Alexa for Business

No answer on this topic

Google Assistant
Chose Google Assistant
I chose this because it was easier for me and can be accessed via mobile and laptop too because it enables cross device support because it helps in adding more depth to my life, and can help me save tons of time.
Best Alternatives
Amazon Alexa for BusinessGoogle Assistant
Small Businesses
Intercom
Intercom
Score 8.7 out of 10
Intercom
Intercom
Score 8.7 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon Alexa for BusinessGoogle Assistant
Likelihood to Recommend
9.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
Amazon Alexa for BusinessGoogle Assistant
Likelihood to Recommend
Amazon AWS
Virtual assistants at work are still new features and have a lot to improve. 
The more features we have, the more we want new features.
In small environments we have "noise" between virtual assistants, making use inappropriate.
But in more distributed environments it is very good.
We still have a lot to learn (both, us and our Alexas).
Read full review
Google
  1. For quick timing and scheduling calls - As I can just say, ok google, I want to have a call with {teammate's name} today, can you find a. time of 30mins for me sometime this week?
  2. Can you answer on the design pattern which Netflix uses for next video
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Pros
Amazon AWS
  • Communication between people on the team.
  • Interactive personal assistant.
  • Better workspace management.
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Google
  • To-do lists and task boards so I can work on it better, and can ask quickly on what I need to do.
  • Saves time and increases efficiency - I can ask and can answer relevant answers
  • Set-up meetings - quickly scheduling and checking for time which suits all people
Read full review
Cons
Amazon AWS
  • Could have a feature for group chats.
  • Alexa has some problems hearing nearby voices.
  • Website suggestions are irrelevant sometimes (should have user evaluation functionality for the answer, improving accuracy).
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Google
  • It switches on without even calling sometimes, which makes me little insecure
  • Has few trouble with hindi accent, tough for me (indian)
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Alternatives Considered
Amazon AWS
We looked at two other alternatives: Google Nest and Apple. But Alexa already has popular devices that many people on the team already had in their homes. And it would be easier to integrate into the professional environment. The cost of Amazon products is also much lower, which makes the product more competitive.
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Google
I chose this because it was easier for me and can be accessed via mobile and laptop too because it enables cross device support because it helps in adding more depth to my life, and can help me save tons of time.
Read full review
Return on Investment
Amazon AWS
  • Difficulties with technology integration.
  • Identify all possible uses.
  • We still lost a lot of time making new settings.
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Google
  • positive because it saves my time and improves productivity
  • I can do quick research based on my thoughts and even asking it to write notes
Read full review
ScreenShots