15 Ratings
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Score 6 out of 101
6 Ratings
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Score 7.7 out of 101

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Likelihood to Recommend

Amazon QuickSight

Amazon QuickSight is well suited in any organization that is making business decisions based on performance data whether it be Marketing, Sales, Call Center, etc. It is a great tool especially for mature organizations that have a lot of data to work with. Amazon QuickSight may be not as well suited for newer organizations that are just beginning to drive data/performance metrics. The data available becomes more and more valuable to more that you have.
Megan Sullivan profile photo

OpenText Actuate Information Hub

iHub is a decent enough environment that it serves our needs. We can have unlimited users and it can tie into AD although we do not use that feature currently. It is a decent place to store all of the reports in one location, even though for us it is not visually appealing to the end users.iHub is not a place where you want to create robust/interactive dashboards for end users to drill through and follow a "story".
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Feature Rating Comparison

BI Standard Reporting

Amazon QuickSight
7.5
OpenText Actuate Information Hub
5.0
Pixel Perfect reports
Amazon QuickSight
10.0
OpenText Actuate Information Hub
7.0
Customizable dashboards
Amazon QuickSight
6.5
OpenText Actuate Information Hub
2.0
Report Formatting Templates
Amazon QuickSight
6.1
OpenText Actuate Information Hub
6.0

Ad-hoc Reporting

Amazon QuickSight
6.7
OpenText Actuate Information Hub
7.7
Drill-down analysis
Amazon QuickSight
7.3
OpenText Actuate Information Hub
6.0
Formatting capabilities
Amazon QuickSight
6.3
OpenText Actuate Information Hub
9.0
Report sharing and collaboration
Amazon QuickSight
6.5
OpenText Actuate Information Hub
8.0

Report Output and Scheduling

Amazon QuickSight
5.5
OpenText Actuate Information Hub
8.0
Report Versioning
Amazon QuickSight
8.0
OpenText Actuate Information Hub
Report Delivery Scheduling
Amazon QuickSight
3.0
OpenText Actuate Information Hub
6.0
Publish to Web
Amazon QuickSight
OpenText Actuate Information Hub
10.0
Publish to PDF
Amazon QuickSight
OpenText Actuate Information Hub
10.0
Delivery to Remote Servers
Amazon QuickSight
OpenText Actuate Information Hub
6.0

Data Discovery and Visualization

Amazon QuickSight
8.0
OpenText Actuate Information Hub
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Amazon QuickSight
6.1
OpenText Actuate Information Hub
7.0
Location Analytics / Geographic Visualization
Amazon QuickSight
10.0
OpenText Actuate Information Hub
7.0

Access Control and Security

Amazon QuickSight
6.5
OpenText Actuate Information Hub
8.7
Multi-User Support (named login)
Amazon QuickSight
8.2
OpenText Actuate Information Hub
10.0
Role-Based Security Model
Amazon QuickSight
6.9
OpenText Actuate Information Hub
6.0
Multiple Access Permission Levels (Create, Read, Delete)
Amazon QuickSight
6.9
OpenText Actuate Information Hub
10.0
Single Sign-On (SSO)
Amazon QuickSight
4.0
OpenText Actuate Information Hub

Mobile Capabilities

Amazon QuickSight
9.7
OpenText Actuate Information Hub
Responsive Design for Web Access
Amazon QuickSight
10.0
OpenText Actuate Information Hub
Dashboard / Report / Visualization Interactivity on Mobile
Amazon QuickSight
9.4
OpenText Actuate Information Hub

Application Program Interfaces (APIs) / Embedding

Amazon QuickSight
OpenText Actuate Information Hub
7.0
REST API
Amazon QuickSight
OpenText Actuate Information Hub
7.0
Javascript API
Amazon QuickSight
OpenText Actuate Information Hub
9.0
Java API
Amazon QuickSight
OpenText Actuate Information Hub
7.0
Themeable User Interface (UI)
Amazon QuickSight
OpenText Actuate Information Hub
5.0

Pros

  • Amazon QuickSight is a really easy program to learn how to use.
  • Amazon QuickSight allows our team to customize the data using the various data sets, which makes the available reports incredibly powerful to our organization.
  • Our organization has the ability continually adjust our reports and build new reports as business needs change.
  • Even though our organization has different reports built for different departments, each department can still access and understand reports from across the company.
Megan Sullivan profile photo
  • It is fairly easy to set the sharing rules for a report/dashboard.
  • They have a decent amount of time frame options for setting a schedule to generate a report.
  • The support is mostly helpful and timely if you have an issue.
Josh Schmitz profile photo

Cons

  • One of the primary challenges I've had with Amazon QuickSight so far is that some of the reports I want to build use data from different data sets. Instead of being able to put all of the information I want to see into one report.
  • Some of our Amazon QuickSight reports only update every 24 hours. It would be great to see that data in real-time.
  • I would remove the various time zones from Amazon QuickSight and only use the time zone we are in.
Megan Sullivan profile photo
  • Setting up a "dashboard" is extremely lacking in functionality. The different chart widgets you place on the page do not interact with each other. When you select an item from one do not expect it to highlight or filter another.
  • The speed and stability are not great, but maybe that is just our environment not being up to snuff...even though we are above the "recommended" settings.
  • The main GUI for a user is TERRIBLE. You log into a File Tree format where you have to navigate folders to reach the correct dashboard. There are ways around this, but it would either require an expensive payment to the Professional Services team to revamp to UI or another option they gave us was to create the "Default Dashboard" and provide that link to users and in that Dashboard, you use a new tab to include the navigation back to the main screen so that at least on the initial load the user is taken to a friendly looking dashboard instead of a file tree.
Josh Schmitz profile photo

Alternatives Considered

All of the other reporting platforms my organization has used previously were within our CRM and not a standalone program. In that we were very limited in being able to slice and dice the data the way that we wanted to
Megan Sullivan profile photo
Our instance of iHub does not stack up against the other larger BI tools out today. It is a good place to store reports in a central location that allows users to run very specific reports on demand, but it is not a place I would want to store all of my "dashboards". As far as holding individual reports that are specific to an individual need, it is a great tool. If you want to create a report that will be used as a Template for a Form or a Label, iHub is a good choice to store and schedule the report or call it via API to generate it and return it to your calling app.
Josh Schmitz profile photo

Pricing Details

Amazon QuickSight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

OpenText Actuate Information Hub

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details