What users are saying about
19 Ratings
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Score 8.9 out of 100
59 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Amazon S3 Glacier

If your organization has a lot of archival data that it needs to be backed up for safekeeping, where it won't be touched except in a dire emergency, Amazon Glacier is perfect. In our case, we had a client that generates many TB of video and photo data at annual events and wanted to retain ALL of it, pre- and post- edit for potential use in a future museum. Using the Snowball device, we were able to move hundreds of TB of existing media data that was previously housed on multiple Thunderbolt drives, external RAIDs, etc, in an organized manner, to Amazon Glacier. Then, we were able to setup CloudBerry Backup on their production computers to continually backup any new media that they generated during their annual events.
Patrick Plaisance | TrustRadius Reviewer

Carbonite Server

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?"If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
Shea Taylor | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Amazon S3 Glacier
Carbonite Server
7.9
Universal recovery
Amazon S3 Glacier
Carbonite Server
8.3
Live recovery
Amazon S3 Glacier
Carbonite Server
8.2
Recovery verification
Amazon S3 Glacier
Carbonite Server
7.9
Business application protection
Amazon S3 Glacier
Carbonite Server
7.8
Multiple backup destinations
Amazon S3 Glacier
Carbonite Server
7.8
Incremental backup identification
Amazon S3 Glacier
Carbonite Server
8.4
Backup to the cloud
Amazon S3 Glacier
Carbonite Server
9.5
Deduplication and file compression
Amazon S3 Glacier
Carbonite Server
7.6
Snapshots
Amazon S3 Glacier
Carbonite Server
6.4
Flexible deployment
Amazon S3 Glacier
Carbonite Server
7.9
Management dashboard
Amazon S3 Glacier
Carbonite Server
7.5
Platform support
Amazon S3 Glacier
Carbonite Server
7.5
Retention options
Amazon S3 Glacier
Carbonite Server
7.7
Encryption
Amazon S3 Glacier
Carbonite Server
8.5

Pros

Amazon S3 Glacier

  • Cheap storage of backup data.
  • Can be used as a part of the entire suite of tools from Amazon, without requiring you to leave the familiar stack.
Rytis Slatkevičius | TrustRadius Reviewer

Carbonite Server

  • Carbonite Evault allows for easy management of backups. Once the system is integrated there is minimal hands on time. The system is smart enough to email you if there is an issue to give you the opportunity to fix it before it becomes a larger issue.
  • Carbonite Evault does restores very well also. Our favorite restores are the BMR (Bare Metal Restores). This type of back up allows you to restore the entire server configuration to a brand new box.
  • Carbonite Evault does a good job of allowing you to schedule backups when it is convenient to you with little impact on your bandwith.
Timika Hite | TrustRadius Reviewer

Cons

Amazon S3 Glacier

  • Accessing data stored in Glacier is slow. That shouldn't be a surprise, but it is undesirable nonetheless.
  • Retrieving a large amount of data can be expensive; Glacier's intended use is as an archive of rarely-accessed data.
  • Some users regard Glacier with fear and uncertainty. Slow retrieval time and high retrieval cost are the greatest risks of using Glacier, and they are also the Glacier interaction that most users have the least experience with.
Gavin Hackeling | TrustRadius Reviewer

Carbonite Server

  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Amazon S3 Glacier

No score
No answers yet
No answers on this topic

Carbonite Server

Carbonite Server 4.8
Based on 6 answers
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Anonymous | TrustRadius Reviewer

Usability

Amazon S3 Glacier

Amazon S3 Glacier 6.0
Based on 1 answer
It is difficult to delete the data as you have to wait for inventory and then bucket modification has to expire.
Rytis Slatkevičius | TrustRadius Reviewer

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Product needs a lot of improvements in some features like Cloud and Reporting.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon S3 Glacier

No score
No answers yet
No answers on this topic

Carbonite Server

Carbonite Server 5.5
Based on 2 answers
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Anonymous | TrustRadius Reviewer

Implementation Rating

Amazon S3 Glacier

No score
No answers yet
No answers on this topic

Carbonite Server

Carbonite Server 6.4
Based on 2 answers
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon S3 Glacier

Since the rest of our infrastructure is in Amazon AWS, coding for sending data to Glacier just makes sense. The others are great as well, for their specific needs and uses, but having *another* third-party software to manage, be billed for, and learn/utilize can be costly in money and time.
Anonymous | TrustRadius Reviewer

Carbonite Server

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Robb Glietz | TrustRadius Reviewer

Return on Investment

Amazon S3 Glacier

  • Helped us meet compliance requirements while minimizing costs.
  • Simple integration with almost no changes required to our existing S3 management policies.
Jeff Stockamp | TrustRadius Reviewer

Carbonite Server

  • For a small firm, it has outsourced an important element to support our business continuity.
  • Email archiving was something we couldn't keep up with an EVault type of solution. We have more control of our file storage size than email, so we felt we were paying too much to archive spam and solicitations than important business communication. We went to a Google solution which was extremely cost effective and with more features.
Eric Romaine | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon S3 Glacier

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon S3 Glacier Editions & Modules

Edition
Storage Pricing$0.0041
Expedited Retrieval Pricing$0.031
Retrieval Pricing$0.011
Bulk Retrieval Pricing$0.00251
  1. Per GB Per Month
Additional Pricing Details

Carbonite Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Carbonite Server Editions & Modules

Edition
Power800.041
Ultimate1,300.081
  1. per year
Additional Pricing Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

Rating Summary

Likelihood to Recommend

Amazon S3 Glacier
8.0
Carbonite Server
9.4

Likelihood to Renew

Amazon S3 Glacier
Carbonite Server
4.8

Usability

Amazon S3 Glacier
6.0
Carbonite Server
5.5

Support Rating

Amazon S3 Glacier
Carbonite Server
5.5

Implementation Rating

Amazon S3 Glacier
Carbonite Server
6.4

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