Amazon WorkSpaces vs. Microsoft Entra ID

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon WorkSpaces
Score 8.6 out of 10
N/A
Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces removes the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI).
$21
per month
Microsoft Entra ID
Score 8.9 out of 10
N/A
Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.
$6
per user/per month
Pricing
Amazon WorkSpacesMicrosoft Entra ID
Editions & Modules
Starting Price
$21.00
per month
Maximum Price
$140.00
per month
Premium P1
$6.00
per user/per month
Premium P2
$9.00
per user/per month
Offerings
Pricing Offerings
Amazon WorkSpacesMicrosoft Entra ID
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Amazon WorkSpacesMicrosoft Entra ID
Identity Management
Comparison of Identity Management features of Product A and Product B
Amazon WorkSpaces
-
Ratings
Microsoft Entra ID
8.6
86 Ratings
6% above category average
ID-Management Access Control00 Ratings8.884 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.085 Ratings
Multi-Factor Authentication00 Ratings9.185 Ratings
Password Management00 Ratings8.281 Ratings
Account Provisioning and De-provisioning00 Ratings8.480 Ratings
ID Management Workflow Automation00 Ratings8.262 Ratings
ID Risk Management00 Ratings8.564 Ratings
Best Alternatives
Amazon WorkSpacesMicrosoft Entra ID
Small Businesses
VMware Fusion
VMware Fusion
Score 8.4 out of 10
Dashlane
Dashlane
Score 9.2 out of 10
Medium-sized Companies
VMware Fusion
VMware Fusion
Score 8.4 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Enterprises
VMware Fusion
VMware Fusion
Score 8.4 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon WorkSpacesMicrosoft Entra ID
Likelihood to Recommend
8.7
(6 ratings)
8.8
(91 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(3 ratings)
Usability
-
(0 ratings)
9.1
(4 ratings)
Support Rating
9.0
(1 ratings)
8.8
(18 ratings)
Implementation Rating
-
(0 ratings)
7.5
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.5
(2 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Amazon WorkSpacesMicrosoft Entra ID
Likelihood to Recommend
Amazon AWS
With a substantial free tier, AWS is a solution for fast, reliable and secure access to tools and workflows for any project. AWS is still the most intimidating cloud solution to approach. While there is no shortage to power and solutions, it is not for the faint of heart. It is easy to get lost while using AWS though the solution is there. Amazon WorkSpaces (VDI) requires an IT manager with experience deploying applications and building databases. Comparably, Parallels is a much easier UI to navigate, along with many open source and free options.
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Microsoft
It is well suited for creating and updating and deleting employee attributes through Azure AD provisioning. But there can be some scenarios such as installation of provisioning agent documentation can be improved with proper screenshots. This will help consultants better in further implementations in future. The integration perspective is good but still the documentation available has scope of improvement.
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Pros
Amazon AWS
  • Quick, clean access to the VDI images.
  • Easy provisioning of images to use based on multiple criteria.
  • Integrating with our other products (AV/AM, productivity, etc.).
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Microsoft
  • Microsoft Entra ID's biometric authentication improves security and streamlines user access through facial recognition and fingerprint scanning, which are reliable and practical.
  • Users can easily confirm their identities using biometrics, smart cards, or PINs, increasing security without disrupting business operations.
  • Microsoft Entra ID provides us with a thorough security comprehension by allowing us to effectively manage user identities, regulate access entitlements, and track authentication events.
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Cons
Amazon AWS
  • Copy and paste does not work well
  • The performance is degraded during the day being slow at the end of the journey
  • Some user interface issues displaying the page
  • Sometimes when I type a word a letter is pasted many [times]
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Microsoft
  • Support has been less responsive than we'd like. Sometimes, responses/callbacks can take days.
  • There seem to be some credential conflicts with users who had "personal" accounts in the past using the same email address.
  • Would like more options for chat-based troubleshooting, rather than phone or email.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Microsoft
It has been an essential tool and we have had very few problems using it. Nothing comes close that I have seen, though given how well it has worked out for us I really don't look very hard. The value is extremely high when you consider you get Microsoft Entra ID and the rest of the Microsoft 365 platform for one price.
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Usability
Amazon AWS
No answers on this topic
Microsoft
Easy rollout across organizations, accessible from any device securely, and easy integration with Microsoft products and its services. Microsoft technical consulting services and team helps an organization to connect all dots which make Organization IT professionals' life easier. Easy to use hence adaption is faster and no major training needs to conduct for users.
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Support Rating
Amazon AWS
AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.
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Microsoft
Microsoft has offered Azure Active Directory as a solution for a couple of decades now, so they have seen and anticipated almost any issue that an organization may face and can therefore help. The cloud offering of Azure Active Directory offers some additional "self healing" or monitoring services that can minimize the need for a service call. However, as with most large companies supporting a fast growing market, there may be some gaps in service knowledge (and particularly processing) from the front line / tier one staff as they follow a corporate script at first contact.
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Implementation Rating
Amazon AWS
No answers on this topic
Microsoft
Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
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Alternatives Considered
Amazon AWS
Cisco AnyConnect is a VPN client and using a VPN can reduce the internet speed. It is not quite reliable as workspaces. Cisco AnyConnect is not at all optimised for linux machines. They suffer a lot from crashing and loss of internet speed. Workspaces works quite well even on linux machines
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Microsoft
Microsoft seems to be the better service for cloud identity syncing and is still a leader in this realm. Their service is reliable, and we use it with all of our clients. Compared to Okta, the cost is more affordable and they include a lot of services in the Microsoft licensing plans. This makes it the better option for most cases.
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Contract Terms and Pricing Model
Amazon AWS
No answers on this topic
Microsoft
The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
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Professional Services
Amazon AWS
No answers on this topic
Microsoft
Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
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Return on Investment
Amazon AWS
  • Faster project deliverables
  • Security of our database
  • Have complete control over virtual networking
  • Vds Lagging issues at times due to heavy usage
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Microsoft
  • I believe that the reduction in requests for lost access passwords has been considerably reduced by 20%.
  • There has been an increase in the productivity of each user who has used Entra ID; what these types of programs do is act as a motivator for users so that they can work more comfortably and avoid procrastinating.
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ScreenShots