Amazon WorkSpaces (VDI) vs N-able N-central (formerly Solarwinds N-Central) | TrustRadius

What users are saying about

Score 7.9 out of 10

Based on 7 reviews and ratings

Score 8 out of 10

Based on 47 reviews and ratings

Feature Rating Comparison

Amazon WorkSpaces (VDI)

N-able N-central (formerly Solarwinds N-Central)

Patch Management

Pros

Amazon WorkSpaces provides us with total control over our employee/consultant workstations.
We can spin up new workstations in minutes.

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Verified User

Employee in Information Technology

Biotechnology Company, 51-200 employees

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Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.

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NOC Supervisor

One2One IncInformation Technology and Services, 11-50 employees

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Cons

At the moment, I have no complaints about this service. I've used other VM software for years, and this is by far the simplest and easiest I've tried.

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Verified User

Employee in Information Technology

Biotechnology Company, 51-200 employees

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It is a large piece of software and does take some time to get set-up and configured.
Limitations with some basic monitoring like site down/internet down and server state make it difficult to have accurate monitoring information.
Reports and reporting are minimal, not very customizable and not pretty.

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Managed Services Adminsitrator

Diversified Computer Resources, IncComputer Networking, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

N-able N-central (formerly Solarwinds N-Central) 8.9

Based on 2 answers

Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.

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Verified User

Executive in Engineering

Computer & Network Security Company, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

N-able N-central (formerly Solarwinds N-Central) 8.7

Based on 3 answers

The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.

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Verified User

Engineer in Information Technology

Information Technology and Services Company, 51-200 employees

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Support Rating

Amazon WorkSpaces (VDI) 9.0

Based on 1 answer

AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.

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Verified User

Employee in Information Technology

Biotechnology Company, 51-200 employees

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N-able N-central (formerly Solarwinds N-Central) 8.4

Based on 14 answers

Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.

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Senior Consultant

Moser ConsultingInformation Technology and Services, 201-500 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

N-able N-central (formerly Solarwinds N-Central) 8.2

Based on 4 answers

Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one

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I.T. Manager

ET&TInformation Services, 11-50 employees

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Alternatives Considered

Amazon WorkSpaces has been a simpler experience for me. I've used multiple versions of VMware (hosted and installed) and each has their positives and negatives. Amazon WorkSpaces just works. I've never had performance issues, persistence issues, or really any issues with it.

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Verified User

Employee in Information Technology

Biotechnology Company, 51-200 employees

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SolarWinds N-central is on the more unique side of tools because it can do so many things, and do most of them quite well. For patching, it is much easier to use than SCCM. In terms of monitoring, it is not great out of the box and requires tweaking to take full advantage. Since it is agent-based, any time an agent fails to check in, it means that that device is effectively no longer being managed. It can take a great deal of effort to maintain and remediate agent issues.

It is a great tool to manage small to medium-sized environments, but would struggle to cover all the angles required in a larger enterprise setting.

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Verified User

Administrator in Information Technology

Information Technology and Services Company, 1001-5000 employees

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Return on Investment

Managing VMs is easier than before.
AWS pricing is quite competitive.

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Verified User

Employee in Information Technology

Biotechnology Company, 51-200 employees

View all 1 answers on this topic

Allows the service desk to quickly connect to computers and troubleshoot issues in less time
Minimizes user downtime by allowing installs to run in the background
Allows for management of updates and the ability to let the user postpone the update if needed

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Service Delivery Leader

ContegixInformation Technology and Services, 201-500 employees

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Screenshots

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See Both N-able N-central (formerly Solarwinds N-Central) Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Amazon WorkSpaces (VDI) Editions & Modules

Edition

Starting Price	$21.00¹
Maximum Price	$140.00¹

Per Month

Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

N-able N-central (formerly Solarwinds N-Central) Editions & Modules

—

Additional Pricing Details

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Rating Summary

Amazon WorkSpaces (VDI)

N-able N-central (formerly Solarwinds N-Central)

Amazon WorkSpaces (VDI)

N-able N-central (formerly Solarwinds N-Central)

Amazon WorkSpaces (VDI)

N-able N-central (formerly Solarwinds N-Central)

Amazon WorkSpaces (VDI)

N-able N-central (formerly Solarwinds N-Central)

Amazon WorkSpaces (VDI)

N-able N-central (formerly Solarwinds N-Central)

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