What users are saying about
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 29 reviews and ratings
149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 149 reviews and ratings
Attribute Ratings
- Amazon WorkSpaces (VDI) is rated higher in 1 area: Support Rating
- Amazon WorkSpaces (VDI) and VMware Horizon are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.5
Amazon WorkSpaces (VDI)
85%
5 Ratings

8.5
VMware Horizon
85%
34 Ratings
Likelihood to Renew
Amazon WorkSpaces (VDI)
N/A
0 Ratings

10.0
VMware Horizon
100%
1 Rating
Usability
Amazon WorkSpaces (VDI)
N/A
0 Ratings

9.0
VMware Horizon
90%
3 Ratings
Availability
Amazon WorkSpaces (VDI)
N/A
0 Ratings

10.0
VMware Horizon
100%
1 Rating
Performance
Amazon WorkSpaces (VDI)
N/A
0 Ratings

10.0
VMware Horizon
100%
7 Ratings
Support Rating
9.0
Amazon WorkSpaces (VDI)
90%
2 Ratings

8.1
VMware Horizon
81%
20 Ratings
Product Scalability
Amazon WorkSpaces (VDI)
N/A
0 Ratings

10.0
VMware Horizon
100%
1 Rating
Likelihood to Recommend
Amazon WorkSpaces (VDI)
With a substantial free tier, AWS is a solution for fast, reliable and secure access to tools and workflows for any project. AWS is still the most intimidating cloud solution to approach. While there is no shortage to power and solutions, it is not for the faint of heart. It is easy to get lost while using AWS though the solution is there. Amazon WorkSpaces (VDI) requires an IT manager with experience deploying applications and building databases. Comparably, Parallels is a much easier UI to navigate, along with many open source and free options.
Purple Squirrel Media
Purple Squirrel MediaBroadcast Media, 1-10 employees
VMware Horizon
VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
Universal agent
OrvisRetail, 5001-10,000 employees
Pros
Amazon WorkSpaces (VDI)
- Quick, clean access to the VDI images.
- Easy provisioning of images to use based on multiple criteria.
- Integrating with our other products (AV/AM, productivity, etc.).
Director Of Information Technology and HIPAA Privacy Officer
Continuum of CareHospital & Health Care, 501-1000 employees
VMware Horizon
- It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
- Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
- The connection is thin client that does not require large amount of bandwidth.
- Client application is available for all common devices and O/S’s.
- No need to install, configure and maintain applications on local desktop.

Verified User
Professional in Information Technology
Government Administration Company, 1001-5000 employeesCons
Amazon WorkSpaces (VDI)
- Copy and paste does not work well
- The performance is degraded during the day being slow at the end of the journey
- Some user interface issues displaying the page
- Sometimes when I type a word a letter is pasted many [times]

Verified User
Professional in Customer Service
Internet Company, 10,001+ employeesVMware Horizon
- Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
- Speed up the boot process of the environment when servers need maintenance
- Provide clear steps on what should be upgrade path in terms of components, the order
- price! A bit too much

Verified User
Administrator in Information Technology
Higher Education Company, 501-1000 employeesPricing Details
Amazon WorkSpaces (VDI)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$21 per month
Amazon WorkSpaces (VDI) Editions & Modules
Edition
Starting Price | $21.001 |
---|---|
Maximum Price | $140.001 |
- per month
Additional Pricing Details
—VMware Horizon
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per year
VMware Horizon Editions & Modules
Edition
Standard | $3,116.001 |
---|
- per year
Additional Pricing Details
—Likelihood to Renew
Amazon WorkSpaces (VDI)
No score
No answers yet
No answers on this topic
VMware Horizon
VMware Horizon 10.0
Based on 1 answer
We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
Director of IT
BLDD ARCHITECTS INCArchitecture & Planning, 51-200 employees
Usability
Amazon WorkSpaces (VDI)
No score
No answers yet
No answers on this topic
VMware Horizon
VMware Horizon 9.0
Based on 3 answers
VMware Horizon is very easy to use. It is very easy and quick to log in remotely. It is very easy to install remotely. It is usable easily on many different operating systems. It is easy to set up which tools are available to each remote user so that each user has just what they need to perform their work without any extra tools cluttering up their space or bogging down the system.
Universal agent
OrvisRetail, 5001-10,000 employees
Performance
Amazon WorkSpaces (VDI)
No score
No answers yet
No answers on this topic
VMware Horizon
VMware Horizon 10.0
Based on 7 answers
Performance is excellent of you provide the needed hardware to support the sessions/connections. Pages load very quickly at the client end as the thin client application does a very good job and requires very little bandwidth. All applications function well, as they are running on a session on an internal server that is accessing data directly on the network

Verified User
Professional in Information Technology
Government Administration Company, 1001-5000 employeesSupport Rating
Amazon WorkSpaces (VDI)
Amazon WorkSpaces (VDI) 9.0
Based on 2 answers
AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.

Verified User
Employee in Information Technology
Biotechnology Company, 51-200 employeesVMware Horizon
VMware Horizon 8.1
Based on 20 answers
It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
System Engineer
T-SystemsComputer Software, 10,001+ employees
Alternatives Considered
Amazon WorkSpaces (VDI)
Cisco AnyConnect is a VPN client and using a VPN can reduce the internet speed. It is not quite reliable as workspaces. Cisco AnyConnect is not at all optimised for linux machines. They suffer a lot from crashing and loss of internet speed. Workspaces works quite well even on linux machines
Process Executive
Patra CorporationInformation Technology & Services, 1001-5000 employees
VMware Horizon
Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access.Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
Lab Assistant
Journal of Linguistic GeographyResearch, 5001-10,000 employees
Return on Investment
Amazon WorkSpaces (VDI)
- Positive ROI with superior control over usage
- Large selection of relevant packages
- Easily scale 1 to 1000
Purple Squirrel Media
Purple Squirrel MediaBroadcast Media, 1-10 employees
VMware Horizon
- Saved money on PC purchases.
- Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
- Bit of a learning curve to get the deployment right for the environment.
- Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
- Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
Junior System Analyst
Guelph Hydro Electric Systems Inc.Utilities, 51-200 employees