What users are saying about
Top Rated
95 Ratings
8 Ratings
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Score 7.9 out of 100
Top Rated
95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Amazon WorkSpaces (VDI)

Amazon WorkSpaces (VDI) is easy to set up from both an IT perspective and a user perspective. Being a cloud-based virtual desktop, you have all your data, programs. and workflows accessible from anywhere with a simple download and sign-in. IT management is just as easy. Security, network, permissions, they're all easy to control from Amazon WorkSpaces.
Anonymous | TrustRadius Reviewer

VMware Horizon

VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
Josh kimball | TrustRadius Reviewer

Pros

Amazon WorkSpaces (VDI)

  • Amazon WorkSpaces provides us with total control over our employee/consultant workstations.
  • We can spin up new workstations in minutes.
Anonymous | TrustRadius Reviewer

VMware Horizon

  • It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
  • Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
  • The connection is thin client that does not require large amount of bandwidth.
  • Client application is available for all common devices and O/S’s.
  • No need to install, configure and maintain applications on local desktop.
Anonymous | TrustRadius Reviewer

Cons

Amazon WorkSpaces (VDI)

  • At the moment, I have no complaints about this service. I've used other VM software for years, and this is by far the simplest and easiest I've tried.
Anonymous | TrustRadius Reviewer

VMware Horizon

  • Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
  • Speed up the boot process of the environment when servers need maintenance
  • Provide clear steps on what should be upgrade path in terms of components, the order
  • price! A bit too much
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

VMware Horizon

VMware Horizon 10.0
Based on 1 answer
We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
Dan Reynolds | TrustRadius Reviewer

Usability

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

VMware Horizon

VMware Horizon 9.0
Based on 3 answers
VMware Horizon is very easy to use. It is very easy and quick to log in remotely. It is very easy to install remotely. It is usable easily on many different operating systems. It is easy to set up which tools are available to each remote user so that each user has just what they need to perform their work without any extra tools cluttering up their space or bogging down the system.
Josh kimball | TrustRadius Reviewer

Performance

Amazon WorkSpaces (VDI)

No score
No answers yet
No answers on this topic

VMware Horizon

VMware Horizon 9.1
Based on 4 answers
Performance is excellent of you provide the needed hardware to support the sessions/connections. Pages load very quickly at the client end as the thin client application does a very good job and requires very little bandwidth. All applications function well, as they are running on a session on an internal server that is accessing data directly on the network
Anonymous | TrustRadius Reviewer

Support Rating

Amazon WorkSpaces (VDI)

Amazon WorkSpaces (VDI) 9.0
Based on 1 answer
AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.
Anonymous | TrustRadius Reviewer

VMware Horizon

VMware Horizon 7.9
Based on 13 answers
It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
Gabriel Krahn | TrustRadius Reviewer

Alternatives Considered

Amazon WorkSpaces (VDI)

Amazon WorkSpaces has been a simpler experience for me. I've used multiple versions of VMware (hosted and installed) and each has their positives and negatives. Amazon WorkSpaces just works. I've never had performance issues, persistence issues, or really any issues with it.
Anonymous | TrustRadius Reviewer

VMware Horizon

Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access.Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
Ho'omana Nathan Horton | TrustRadius Reviewer

Return on Investment

Amazon WorkSpaces (VDI)

  • Managing VMs is easier than before.
  • AWS pricing is quite competitive.
Anonymous | TrustRadius Reviewer

VMware Horizon

  • Saved money on PC purchases.
  • Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
  • Bit of a learning curve to get the deployment right for the environment.
  • Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
  • Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
Adam Borecki | TrustRadius Reviewer

Pricing Details

Amazon WorkSpaces (VDI)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon WorkSpaces (VDI) Editions & Modules

Edition
Starting Price$21.001
Maximum Price$140.001
  1. Per Month
Additional Pricing Details

VMware Horizon

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Horizon Editions & Modules

Edition
Standard$3,116.001
  1. Per Year
Additional Pricing Details

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