What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 8 reviews and ratings
Top Rated
95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 95 reviews and ratings
Likelihood to Recommend
Amazon WorkSpaces (VDI)
Amazon WorkSpaces (VDI) is easy to set up from both an IT perspective and a user perspective. Being a cloud-based virtual desktop, you have all your data, programs. and workflows accessible from anywhere with a simple download and sign-in. IT management is just as easy. Security, network, permissions, they're all easy to control from Amazon WorkSpaces.

Verified User
Employee in Information Technology
Biotechnology Company, 51-200 employeesVMware Horizon
VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
Universal agent
OrvisRetail, 5001-10,000 employees
Pros
Amazon WorkSpaces (VDI)
- Amazon WorkSpaces provides us with total control over our employee/consultant workstations.
- We can spin up new workstations in minutes.

Verified User
Employee in Information Technology
Biotechnology Company, 51-200 employeesVMware Horizon
- It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
- Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
- The connection is thin client that does not require large amount of bandwidth.
- Client application is available for all common devices and O/S’s.
- No need to install, configure and maintain applications on local desktop.

Verified User
Professional in Information Technology
Government Administration Company, 1001-5000 employeesCons
Amazon WorkSpaces (VDI)
- At the moment, I have no complaints about this service. I've used other VM software for years, and this is by far the simplest and easiest I've tried.

Verified User
Employee in Information Technology
Biotechnology Company, 51-200 employeesVMware Horizon
- Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
- Speed up the boot process of the environment when servers need maintenance
- Provide clear steps on what should be upgrade path in terms of components, the order
- price! A bit too much

Verified User
Administrator in Information Technology
Higher Education Company, 501-1000 employeesLikelihood to Renew
Amazon WorkSpaces (VDI)
No score
No answers yet
No answers on this topic
VMware Horizon
VMware Horizon 10.0
Based on 1 answer
We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
Director of IT
BLDD ARCHITECTS INCArchitecture & Planning, 51-200 employees
Usability
Amazon WorkSpaces (VDI)
No score
No answers yet
No answers on this topic
VMware Horizon
VMware Horizon 9.0
Based on 3 answers
VMware Horizon is very easy to use. It is very easy and quick to log in remotely. It is very easy to install remotely. It is usable easily on many different operating systems. It is easy to set up which tools are available to each remote user so that each user has just what they need to perform their work without any extra tools cluttering up their space or bogging down the system.
Universal agent
OrvisRetail, 5001-10,000 employees
Performance
Amazon WorkSpaces (VDI)
No score
No answers yet
No answers on this topic
VMware Horizon
VMware Horizon 9.1
Based on 4 answers
Performance is excellent of you provide the needed hardware to support the sessions/connections. Pages load very quickly at the client end as the thin client application does a very good job and requires very little bandwidth. All applications function well, as they are running on a session on an internal server that is accessing data directly on the network

Verified User
Professional in Information Technology
Government Administration Company, 1001-5000 employeesSupport Rating
Amazon WorkSpaces (VDI)
Amazon WorkSpaces (VDI) 9.0
Based on 1 answer
AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.

Verified User
Employee in Information Technology
Biotechnology Company, 51-200 employeesVMware Horizon
VMware Horizon 7.9
Based on 13 answers
It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
System Engineer
T-SystemsComputer Software, 10,001+ employees
Alternatives Considered
Amazon WorkSpaces (VDI)
Amazon WorkSpaces has been a simpler experience for me. I've used multiple versions of VMware (hosted and installed) and each has their positives and negatives. Amazon WorkSpaces just works. I've never had performance issues, persistence issues, or really any issues with it.

Verified User
Employee in Information Technology
Biotechnology Company, 51-200 employeesVMware Horizon
Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access.Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
Lab Assistant
Journal of Linguistic GeographyResearch, 5001-10,000 employees
Return on Investment
Amazon WorkSpaces (VDI)
- Managing VMs is easier than before.
- AWS pricing is quite competitive.

Verified User
Employee in Information Technology
Biotechnology Company, 51-200 employeesVMware Horizon
- Saved money on PC purchases.
- Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
- Bit of a learning curve to get the deployment right for the environment.
- Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
- Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
Junior System Analyst
Guelph Hydro Electric Systems Inc.Utilities, 51-200 employees
Pricing Details
Amazon WorkSpaces (VDI)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Amazon WorkSpaces (VDI) Editions & Modules
Edition
Starting Price | $21.001 |
---|---|
Maximum Price | $140.001 |
- Per Month
Additional Pricing Details
—VMware Horizon
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
VMware Horizon Editions & Modules
Edition
Standard | $3,116.001 |
---|
- Per Year