Annex Cloud User Generated Content Cloud vs. SmileBack
Annex Cloud User Generated Content Cloud vs. SmileBack
Product | Rating | Most Used By | Product Summary | Starting Price |
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Annex Cloud User Generated Content Cloud | N/A | Annex Cloud's User Generated Content Cloud helps companies collect more effective user generated content. The product includes a solicitation engine, A/B testing, inline SEO integration, reporting, and innovative sentiment analysis to unearth customer insights. The value proposition is to increase conversion and deepen customer insights with comprehensive UGC solutions including Visual Commerce, Ratings & Reviews, and Questions & Answers. | N/A | |
SmileBack | N/A | SmileBack is a customer feedback system designed for MSPs and helpdesks and focused exclusively on customer satisfaction, from ConnectWise. Their CSAT, NPS and reporting toolsare designed to empower users to drive businesses by making feedback abundant and actionable. With knowledge that customer satisfaction is the #1-indicator of success for MSPs and helpdesks, SmileBack boasts expertise in the space. They state their products will not only dramatically increase the amount of… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Annex Cloud User Generated Content Cloud | SmileBack | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Annex Cloud User Generated Content Cloud | SmileBack | |
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Small Businesses | Growave Score 9.4 out of 10 | Growave Score 9.4 out of 10 |
Medium-sized Companies | Bazaarvoice Score 8.3 out of 10 | Bazaarvoice Score 8.3 out of 10 |
Enterprises | Bazaarvoice Score 8.3 out of 10 | Bazaarvoice Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Annex Cloud User Generated Content Cloud | SmileBack | |
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Likelihood to Recommend | - (0 ratings) | 6.0 (20 ratings) |
Usability | - (0 ratings) | 6.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.3 (7 ratings) |
Annex Cloud User Generated Content Cloud | SmileBack | |
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Likelihood to Recommend | Annex Cloud No answers on this topic | ConnectWise |
Pros | Annex Cloud No answers on this topic | ConnectWise |
Cons | Annex Cloud No answers on this topic | ConnectWise |
Usability | Annex Cloud No answers on this topic | ConnectWise |
Support Rating | Annex Cloud No answers on this topic | ConnectWise |
Alternatives Considered | Annex Cloud No answers on this topic | ConnectWise |
Return on Investment | Annex Cloud No answers on this topic | ConnectWise |
ScreenShots | Annex Cloud User Generated Content Cloud Screenshots | SmileBack Screenshots |