<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.7 out of 101
Based on 15 reviews and ratings
Likelihood to Recommend
- For customer relationship management software like ConnectWise where you would like to gauge customer satisfaction with interaction.
- Any help desk scenario where you want the customer to easily be able to rate performance.
- Rather than a con, a suggestion or feature, I would like to see is more controls over how the system issues surveys.
I reviewed two other tools and quickly chose this based solely on the the ease of implementation, end user interface, and the management portal.
Manager in Information TechnologyBiotechnology Company, 51-200 employees
Return on Investment
Premium Consulting/Integration Services—
Entry-level set up fee?