Answerbase vs. Slite

We implemented a Q&A board since we felt this would be the best way to create high quality content for our team when discussing the next sales strategy process. Really aids customers who have purchased a product from our company to navigate any problems they experience as they can seamlessly check the community question board Increases networking opportunities

Incentivized

If you are not a Gsuite user then using Slite is a great alternative! You essentially have the same functionality of being able to share notes and documents with other team members, as well as keeping notes and documents private.

Incentivized

• Increases your team to collaborate with each other as you are available to post questions that more people can answer to express and opinion or idea
• Browse existing community pages to see if your question has been answered
• Allows you to share relevant documents with specific staff
• Excellent customer service support team that are always on hand to help

Incentivized

• Cheap to start
• Easy to understand and work with
• Nice emoji support
• Continuously improving software, new features all the time

• Onboarding checklist would be a great addition as setting up can be complicated

Incentivized

• I don't love that it doesn't integrate easily with the other tools we use, at least it doesn't as far as I know.
• Since there is not an Excel sort of capability there is no way it could ever replace Google, so it is sometimes easier to just use Word docs instead of Slite since everything is in one place.
• I think if Slite extended their product line up, it would be more attractive to use exclusively, instead of just using it for documentation.

Incentivized

Just from a personal viewpoint, I feel that the ease of use with Answerbase is amazing and with first class customer service support team, that could not be more friendlier and helpful. The decision was easy and they designed specific requirements that met our needs. It has really complemented our workforce and saved time.

Incentivized

[In my opinion,] Slite is cheaper but less mature and feature full. Notion is a much more mature solution, so I'd recommend it for teams who want to be at the front and don't care about cost.

• Increased collaboration in the workplace
• Saved time on staff asking the same questions
• Provides customers a 'live' community to liaise with

Incentivized

• It is helping manage our documentation and processes all in one place.
• It is helping with company updates and product releases.
• It is nice that everyone has access to shared boards and private boards to use.
• We also use it to track customer feedback after a big release.

Incentivized