Answerbase vs. Verint Knowledge Management
Answerbase vs. Verint Knowledge Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Answerbase | Mid-Size Companies (51-1,000 employees) | Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform. According to the vendor, advanced features like moderation, user group management, actionable content insights,… | $49 per month | |
Verint Knowledge Management | N/A | Verint Knowledge Management aim to help agents find and share the information needed to answer both customer inquiries and questions they may have themselves. The solution helps ensure the answers agents access are consistent, up to date, and easily accessible. | N/A |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site. Therefore, we organize a quote on a per customer basis only for customers interested in an Enterprise implementation. | — | ||||||||||||||
More Pricing Information |
Answerbase | Verint Knowledge Management | |
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Top Cons |
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Answerbase | Verint Knowledge Management | |
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Small Businesses | Notion Score 8.8 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Answerbase | Verint Knowledge Management | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.4 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Usability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
Answerbase | Verint Knowledge Management | |
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Likelihood to Recommend | Lumin Creative | Verint |
Pros | Lumin Creative | Verint |
Cons | Lumin Creative | Verint |
Likelihood to Renew | Lumin Creative No answers on this topic | Verint |
Usability | Lumin Creative No answers on this topic | Verint |
Support Rating | Lumin Creative No answers on this topic | Verint |
Implementation Rating | Lumin Creative No answers on this topic | Verint |
Alternatives Considered | Lumin Creative | Verint |
Return on Investment | Lumin Creative | Verint |
ScreenShots | Answerbase Screenshots | Verint Knowledge Management Screenshots |